Message-ID:

"I DO want your money, because god wants your money!" -- The Reverend Jimmy, from _Repo_Man_

aus+uk / uk.d-i-y / Re: OT: Chat with British Gas

OT: Chat with British Gas

<ursa4c$168pj$1@dont-email.me>

https://news.novabbs.org/aus+uk/article-flat.php?id=125776&group=uk.d-i-y#125776

Path: i2pn2.org!i2pn.org!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: davey@example.invalid (Davey)
Newsgroups: uk.d-i-y
Subject: OT: Chat with British Gas
Date: Fri, 1 Mar 2024 10:19:56 +0000
Organization: A noiseless patient Spider
Lines: 11
Message-ID: <ursa4c$168pj$1@dont-email.me>
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: 7bit
Injection-Date: Fri, 1 Mar 2024 10:19:56 -0000 (UTC)
Injection-Info: dont-email.me; posting-host="e4a4366c2af923217f71cae8747e73ca";
logging-data="1254195"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX1+graoJ+RmHOJeqjuhRAtKn"
Cancel-Lock: sha1:J6okvbADmtoSVuDFLIZ1NyqHJOA=
X-Newsreader: Claws Mail 3.16.0 (GTK+ 2.24.32; x86_64-pc-linux-gnu)

by: Davey - Fri, 1 Mar 2024 10:19 UTC

I am trying to see what they offer in terms of different tariffs, per
their invitation, but I always get a screen saying that 'there are
technical problems'. This has been going on for over a week.
Just now, I contacted Chat, and asked to talk to an agent. I am 260th
in line (not in the queue, but in line).

Oh dear. I bet I would not be 260th if I wished to pay them money.

--
Davey

Re: OT: Chat with British Gas

<xn0oiszfu4bbicc00i@news.individual.net>

copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=125778&group=uk.d-i-y#125778

copy link Newsgroups: uk.d-i-y

Path: i2pn2.org!i2pn.org!weretis.net!feeder8.news.weretis.net!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail
From: jgnewsid@outlook.com (Jeff Gaines)
Newsgroups: uk.d-i-y
Subject: Re: OT: Chat with British Gas
Date: 1 Mar 2024 10:35:24 GMT
Lines: 16
Message-ID: <xn0oiszfu4bbicc00i@news.individual.net>
References: <ursa4c$168pj$1@dont-email.me>
Mime-Version: 1.0
Content-Type: text/plain; charset=iso-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
X-Trace: individual.net 6QFdnyXK/i5dqnp4EspXfwCM7Ay3rkQxMhZNy67ujSWooC/RXP
Cancel-Lock: sha1:5oxGtABeP1/TVrAuR8VsiM/8eq0= sha256:zOqEru/nK3I77RECLTxha3HXhfjrSU6sirFJCWe3Ir4=
User-Agent: XanaNews/1.21-f3fb89f (x86; Portable ISpell)
X-Face: `{n`"d>nF^Uwzc:,L`j<I0Z`+o3aIFomb({]W!ey_aouI;EhEg9Q~,73RF,@{]-!$,A,z>,x
X-Ref: news.individual.net ~XNS:00005820

by: Jeff Gaines - Fri, 1 Mar 2024 10:35 UTC

On 01/03/2024 in message <ursa4c$168pj$1@dont-email.me> Davey wrote:

>I am trying to see what they offer in terms of different tariffs, per
>their invitation, but I always get a screen saying that 'there are
>technical problems'. This has been going on for over a week.
>Just now, I contacted Chat, and asked to talk to an agent. I am 260th
>in line (not in the queue, but in line).
>
>Oh dear. I bet I would not be 260th if I wished to pay them money.

Do they have a different 'phone number for people thinking of leaving?
That normally gets answered quickly.

--
Jeff Gaines Dorset UK
Tell me what you need, and I'll tell you how to get along without it.

Re: OT: Chat with British Gas

<ursc2p$16mbu$1@dont-email.me>

copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=125780&group=uk.d-i-y#125780

copy link Newsgroups: uk.d-i-y

Path: i2pn2.org!i2pn.org!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: davey@example.invalid (Davey)
Newsgroups: uk.d-i-y
Subject: Re: OT: Chat with British Gas
Date: Fri, 1 Mar 2024 10:53:13 +0000
Organization: A noiseless patient Spider
Lines: 24
Message-ID: <ursc2p$16mbu$1@dont-email.me>
References: <ursa4c$168pj$1@dont-email.me>
<xn0oiszfu4bbicc00i@news.individual.net>
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: 7bit
Injection-Date: Fri, 1 Mar 2024 10:53:13 -0000 (UTC)
Injection-Info: dont-email.me; posting-host="e4a4366c2af923217f71cae8747e73ca";
logging-data="1268094"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX19miUreJ1iYCZlPM5Roze5i"
Cancel-Lock: sha1:bHwU9dQ6bOmynhihcUDeR5bA3Cs=
X-Newsreader: Claws Mail 3.16.0 (GTK+ 2.24.32; x86_64-pc-linux-gnu)

by: Davey - Fri, 1 Mar 2024 10:53 UTC

On 1 Mar 2024 10:35:24 GMT
"Jeff Gaines" <jgnewsid@outlook.com> wrote:

> On 01/03/2024 in message <ursa4c$168pj$1@dont-email.me> Davey wrote:
>
> >I am trying to see what they offer in terms of different tariffs, per
> >their invitation, but I always get a screen saying that 'there are
> >technical problems'. This has been going on for over a week.
> >Just now, I contacted Chat, and asked to talk to an agent. I am 260th
> >in line (not in the queue, but in line).
> >
> >Oh dear. I bet I would not be 260th if I wished to pay them money.
>
> Do they have a different 'phone number for people thinking of
> leaving? That normally gets answered quickly.
>

Probably, but I wasn't thinking of leaving. In fact, I was online with
an agent in 9 minutes, so it wasn't too bad. I've been on telephone hold
for longer than that.

--
Davey.

Re: OT: Chat with British Gas

<l4drk3Fmmg3U1@mid.individual.net>

copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=125783&group=uk.d-i-y#125783

copy link Newsgroups: uk.d-i-y

Path: i2pn2.org!i2pn.org!weretis.net!feeder8.news.weretis.net!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail
From: news@caffnib.co.uk (nib)
Newsgroups: uk.d-i-y
Subject: Re: OT: Chat with British Gas
Date: Fri, 1 Mar 2024 11:14:11 +0000
Lines: 28
Message-ID: <l4drk3Fmmg3U1@mid.individual.net>
References: <ursa4c$168pj$1@dont-email.me>
<xn0oiszfu4bbicc00i@news.individual.net> <ursc2p$16mbu$1@dont-email.me>
Mime-Version: 1.0
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
X-Trace: individual.net gDXLJ51+zdNu63glYySslQhz8JyIjN4nG+QjWrS2UADp+2mfJ3
Cancel-Lock: sha1:esreOblV4ZPXm98fJMCFZv9w2as= sha256:WkpGEZrJToyzgXRXw3kKnGOvRxs75rGD28vOhI05heo=
User-Agent: Mozilla Thunderbird
Content-Language: en-GB
In-Reply-To: <ursc2p$16mbu$1@dont-email.me>

by: nib - Fri, 1 Mar 2024 11:14 UTC

On 2024-03-01 10:53, Davey wrote:
> On 1 Mar 2024 10:35:24 GMT
> "Jeff Gaines" <jgnewsid@outlook.com> wrote:
>
>> On 01/03/2024 in message <ursa4c$168pj$1@dont-email.me> Davey wrote:
>>
>>> I am trying to see what they offer in terms of different tariffs, per
>>> their invitation, but I always get a screen saying that 'there are
>>> technical problems'. This has been going on for over a week.
>>> Just now, I contacted Chat, and asked to talk to an agent. I am 260th
>>> in line (not in the queue, but in line).
>>>
>>> Oh dear. I bet I would not be 260th if I wished to pay them money.
>>
>> Do they have a different 'phone number for people thinking of
>> leaving? That normally gets answered quickly.
>>
>
> Probably, but I wasn't thinking of leaving. In fact, I was online with
> an agent in 9 minutes, so it wasn't too bad. I've been on telephone hold
> for longer than that.
>

How long did you have to wait for each response to your input?

Last time I did this I was waiting up to 2 mins each time!

nib

Re: OT: Chat with British Gas

<ursgh0$14tbo$1@dont-email.me>

copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=125785&group=uk.d-i-y#125785

copy link Newsgroups: uk.d-i-y

Path: i2pn2.org!i2pn.org!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: g4ugm@dave.invalid (David Wade)
Newsgroups: uk.d-i-y
Subject: Re: OT: Chat with British Gas
Date: Fri, 1 Mar 2024 12:09:04 +0000
Organization: A noiseless patient Spider
Lines: 35
Message-ID: <ursgh0$14tbo$1@dont-email.me>
References: <ursa4c$168pj$1@dont-email.me>
<xn0oiszfu4bbicc00i@news.individual.net> <ursc2p$16mbu$1@dont-email.me>
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
Injection-Date: Fri, 1 Mar 2024 12:09:04 -0000 (UTC)
Injection-Info: dont-email.me; posting-host="bc53a4ac0ca1cf5d234e287ea44f37b4";
logging-data="1209720"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX1/DRtc4N7Mb4zPeiOvUWlet"
User-Agent: Mozilla Thunderbird
Cancel-Lock: sha1:rsfAl+DSRoRD1bGvWFY6/t/yuMc=
Content-Language: en-GB
In-Reply-To: <ursc2p$16mbu$1@dont-email.me>

by: David Wade - Fri, 1 Mar 2024 12:09 UTC

On 01/03/2024 10:53, Davey wrote:
> On 1 Mar 2024 10:35:24 GMT
> "Jeff Gaines" <jgnewsid@outlook.com> wrote:
>
>> On 01/03/2024 in message <ursa4c$168pj$1@dont-email.me> Davey wrote:
>>
>>> I am trying to see what they offer in terms of different tariffs, per
>>> their invitation, but I always get a screen saying that 'there are
>>> technical problems'. This has been going on for over a week.
>>> Just now, I contacted Chat, and asked to talk to an agent. I am 260th
>>> in line (not in the queue, but in line).
>>>
>>> Oh dear. I bet I would not be 260th if I wished to pay them money.
>>
>> Do they have a different 'phone number for people thinking of
>> leaving? That normally gets answered quickly.
>>
>
> Probably, but I wasn't thinking of leaving. In fact, I was online with
> an agent in 9 minutes, so it wasn't too bad. I've been on telephone hold
> for longer than that.
>

Why do you stay if service is so bad? I really wonder why people are so
attracted to them when they were one of the main offenders in ripping
off loyal customers....

I'm currently on eon.next's guarantee to be below the price cap tariff.
Handy list of tariffs here.. (you need to re-join the uRL)

https://www.moneysavingexpert.com/utilities/-are-there-any-cheap--fixed-energy-deals-currently-worth-it--/

BG isn't terrible, but I avoid them like the plague...

Dave

Re: OT: Chat with British Gas

<TppEN.15480$Mbc3.2871@fx08.ams1>

copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=125816&group=uk.d-i-y#125816

copy link Newsgroups: uk.d-i-y

Path: i2pn2.org!i2pn.org!weretis.net!feeder8.news.weretis.net!newsreader4.netcologne.de!news.netcologne.de!peer02.ams1!peer.ams1.xlned.com!news.xlned.com!fx08.ams1.POSTED!not-for-mail
MIME-Version: 1.0
User-Agent: Mozilla Thunderbird
Subject: Re: OT: Chat with British Gas
Newsgroups: uk.d-i-y
References: <ursa4c$168pj$1@dont-email.me>
<xn0oiszfu4bbicc00i@news.individual.net> <ursc2p$16mbu$1@dont-email.me>
<l4drk3Fmmg3U1@mid.individual.net>
Content-Language: en-GB
From: not@home.com (Sam Plusnet)
In-Reply-To: <l4drk3Fmmg3U1@mid.individual.net>
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
Lines: 35
Message-ID: <TppEN.15480$Mbc3.2871@fx08.ams1>
X-Complaints-To: abuse(at)newshosting.com
NNTP-Posting-Date: Fri, 01 Mar 2024 18:48:19 UTC
Organization: Newshosting.com - Highest quality at a great price! www.newshosting.com
Date: Fri, 1 Mar 2024 18:48:20 +0000
X-Received-Bytes: 2125

by: Sam Plusnet - Fri, 1 Mar 2024 18:48 UTC

On 01-Mar-24 11:14, nib wrote:
> On 2024-03-01 10:53, Davey wrote:
>> On 1 Mar 2024 10:35:24 GMT
>> "Jeff Gaines" <jgnewsid@outlook.com> wrote:
>>
>>> On 01/03/2024 in message <ursa4c$168pj$1@dont-email.me> Davey wrote:
>>>
>>>> I am trying to see what they offer in terms of different tariffs, per
>>>> their invitation, but I always get a screen saying that 'there are
>>>> technical problems'. This has been going on for over a week.
>>>> Just now, I contacted Chat, and asked to talk to an agent. I am 260th
>>>> in line (not in the queue, but in line).
>>>>
>>>> Oh dear. I bet I would not be 260th if I wished to pay them money.
>>>
>>> Do they have a different 'phone number for people thinking of
>>> leaving? That normally gets answered quickly.
>>>
>>
>> Probably, but I wasn't thinking of leaving. In fact, I was online with
>> an agent in 9 minutes, so it wasn't too bad. I've been on telephone hold
>> for longer than that.
>>
>
> How long did you have to wait for each response to your input?
>
> Last time I did this I was waiting up to 2 mins each time!

I wonder how many 'customers' the 'agent' is handling at one time?
Sometimes it feels like I have joined a very large poker game, and I
have to wait ages for the dealer to chuck cards in my direction.

--
Sam Plusnet

Re: OT: Chat with British Gas

<urtlop$1fomm$1@dont-email.me>

copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=125826&group=uk.d-i-y#125826

copy link Newsgroups: uk.d-i-y

Path: i2pn2.org!i2pn.org!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: davey@example.invalid (Davey)
Newsgroups: uk.d-i-y
Subject: Re: OT: Chat with British Gas
Date: Fri, 1 Mar 2024 22:44:39 +0000
Organization: A noiseless patient Spider
Lines: 40
Message-ID: <urtlop$1fomm$1@dont-email.me>
References: <ursa4c$168pj$1@dont-email.me>
<xn0oiszfu4bbicc00i@news.individual.net>
<ursc2p$16mbu$1@dont-email.me>
<l4drk3Fmmg3U1@mid.individual.net>
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: 7bit
Injection-Date: Fri, 1 Mar 2024 22:44:41 -0000 (UTC)
Injection-Info: dont-email.me; posting-host="e4a4366c2af923217f71cae8747e73ca";
logging-data="1565398"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX1+pmGRDGKNrIlZuUeih6LsK"
Cancel-Lock: sha1:V3fgILabSxAhWy/i4jDUs7lNGVA=
X-Newsreader: Claws Mail 3.16.0 (GTK+ 2.24.32; x86_64-pc-linux-gnu)

by: Davey - Fri, 1 Mar 2024 22:44 UTC

On Fri, 1 Mar 2024 11:14:11 +0000
nib <news@caffnib.co.uk> wrote:

> On 2024-03-01 10:53, Davey wrote:
> > On 1 Mar 2024 10:35:24 GMT
> > "Jeff Gaines" <jgnewsid@outlook.com> wrote:
> >
> >> On 01/03/2024 in message <ursa4c$168pj$1@dont-email.me> Davey
> >> wrote:
> >>> I am trying to see what they offer in terms of different tariffs,
> >>> per their invitation, but I always get a screen saying that
> >>> 'there are technical problems'. This has been going on for over a
> >>> week. Just now, I contacted Chat, and asked to talk to an agent.
> >>> I am 260th in line (not in the queue, but in line).
> >>>
> >>> Oh dear. I bet I would not be 260th if I wished to pay them
> >>> money.
> >>
> >> Do they have a different 'phone number for people thinking of
> >> leaving? That normally gets answered quickly.
> >>
> >
> > Probably, but I wasn't thinking of leaving. In fact, I was online
> > with an agent in 9 minutes, so it wasn't too bad. I've been on
> > telephone hold for longer than that.
> >
>
> How long did you have to wait for each response to your input?
>
> Last time I did this I was waiting up to 2 mins each time!
>
> nib

The responses were as fast as I would expect, so I have no complaint
on that score. In fact, once the human came on line, the service was
good.

--
Davey.

Re: OT: Chat with British Gas

<uruobp$1pc10$1@dont-email.me>

copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=125837&group=uk.d-i-y#125837

copy link Newsgroups: uk.d-i-y

Path: i2pn2.org!i2pn.org!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: a@harrym1byt.plus.com (Harry Bloomfield Esq)
Newsgroups: uk.d-i-y
Subject: Re: OT: Chat with British Gas
Date: Sat, 2 Mar 2024 08:35:06 +0000
Organization: A noiseless patient Spider
Lines: 5
Message-ID: <uruobp$1pc10$1@dont-email.me>
References: <ursa4c$168pj$1@dont-email.me>
<xn0oiszfu4bbicc00i@news.individual.net> <ursc2p$16mbu$1@dont-email.me>
<ursgh0$14tbo$1@dont-email.me>
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
Injection-Date: Sat, 2 Mar 2024 08:35:05 -0000 (UTC)
Injection-Info: dont-email.me; posting-host="987fda0f96fd45a210a00f3fd38170f0";
logging-data="1880096"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX1/el8xVBEZ9EK8E++TR00tq"
User-Agent: Mozilla Thunderbird
Cancel-Lock: sha1:fONU32LmsHjWSh5djijEjV0Niek=
Content-Language: en-GB
In-Reply-To: <ursgh0$14tbo$1@dont-email.me>

by: Harry Bloomfield Esq - Sat, 2 Mar 2024 08:35 UTC

On 01/03/2024 12:09, David Wade wrote:
> BG isn't terrible, but I avoid them like the plague...

Be honest - they are terrible. Incompetent, expensive, they care about
profits not customers.

Re: OT: Chat with British Gas

<urv3gq$1rkbf$1@dont-email.me>

copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=125857&group=uk.d-i-y#125857

copy link Newsgroups: uk.d-i-y

Path: i2pn2.org!i2pn.org!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: max_demian@bigfoot.com (Max Demian)
Newsgroups: uk.d-i-y
Subject: Re: OT: Chat with British Gas
Date: Sat, 2 Mar 2024 11:45:31 +0000
Organization: A noiseless patient Spider
Lines: 15
Message-ID: <urv3gq$1rkbf$1@dont-email.me>
References: <ursa4c$168pj$1@dont-email.me>
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
Injection-Date: Sat, 2 Mar 2024 11:45:31 -0000 (UTC)
Injection-Info: dont-email.me; posting-host="932f5b51e397d1021532b39699a8a741";
logging-data="1954159"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX1+RPL8FC+NdYsXgadY8/BwEajzsuTxw/h8="
User-Agent: Mozilla Thunderbird
Cancel-Lock: sha1:kke27vv+ZCYNk9iLcrI8uEtXUW4=
In-Reply-To: <ursa4c$168pj$1@dont-email.me>
Content-Language: en-GB

by: Max Demian - Sat, 2 Mar 2024 11:45 UTC

On 01/03/2024 10:19, Davey wrote:

> I am trying to see what they offer in terms of different tariffs, per
> their invitation, but I always get a screen saying that 'there are
> technical problems'. This has been going on for over a week.
> Just now, I contacted Chat, and asked to talk to an agent. I am 260th
> in line (not in the queue, but in line).

A little while ago a nice chat agent immediately gave me their bank
details so I could pay my bill via online banking, a facility which
their phone line said was "impossible".

--
Max Demian

Re: OT: Chat with British Gas

<us08d5$23cgn$1@dont-email.me>

copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=125966&group=uk.d-i-y#125966

copy link Newsgroups: uk.d-i-y

Path: i2pn2.org!i2pn.org!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: mUNDERSCOREnews@chareDOTorg.uk (Michael Chare)
Newsgroups: uk.d-i-y
Subject: Re: OT: Chat with British Gas
Date: Sat, 2 Mar 2024 22:15:00 +0000
Organization: A noiseless patient Spider
Lines: 44
Message-ID: <us08d5$23cgn$1@dont-email.me>
References: <ursa4c$168pj$1@dont-email.me>
<xn0oiszfu4bbicc00i@news.individual.net> <ursc2p$16mbu$1@dont-email.me>
<ursgh0$14tbo$1@dont-email.me>
Reply-To: mUNDERSCOREnews@chareDOTorg.uk
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
Injection-Date: Sat, 2 Mar 2024 22:15:01 -0000 (UTC)
Injection-Info: dont-email.me; posting-host="6ba5ec0f1113fdb70ac863c42ba766e2";
logging-data="2208279"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX19yoHlLGV3Kc9zk3nE4Xbk3"
User-Agent: Mozilla Thunderbird
Cancel-Lock: sha1:ucrcssWqumkybIMv8oY/f7Df+1U=
Content-Language: en-GB
In-Reply-To: <ursgh0$14tbo$1@dont-email.me>

by: Michael Chare - Sat, 2 Mar 2024 22:15 UTC

On 01/03/2024 12:09, David Wade wrote:
> On 01/03/2024 10:53, Davey wrote:
>> On 1 Mar 2024 10:35:24 GMT
>> "Jeff Gaines" <jgnewsid@outlook.com> wrote:
>>
>>> On 01/03/2024 in message <ursa4c$168pj$1@dont-email.me> Davey wrote:
>>>
>>>> I am trying to see what they offer in terms of different tariffs, per
>>>> their invitation, but I always get a screen saying that 'there are
>>>> technical problems'. This has been going on for over a week.
>>>> Just now, I contacted Chat, and asked to talk to an agent. I am 260th
>>>> in line (not in the queue, but in line).
>>>>
>>>> Oh dear. I bet I would not be 260th if I wished to pay them money.
>>>
>>> Do they have a different 'phone number for people thinking of
>>> leaving? That normally gets answered quickly.
>>>
>>
>> Probably, but I wasn't thinking of leaving. In fact, I was online with
>> an agent in 9 minutes, so it wasn't too bad. I've been on telephone hold
>> for longer than that.
>>
>
> Why do you stay if service is so bad? I really wonder why people are so
> attracted to them when they were one of the main offenders in ripping
> off loyal customers....
>
> I'm currently on eon.next's guarantee to be below the price cap tariff.
> Handy list of tariffs here.. (you need to re-join the uRL)
>
> https://www.moneysavingexpert.com/utilities/-are-there-any-cheap--fixed-energy-deals-currently-worth-it--/
>
> BG isn't terrible, but I avoid them like the plague...
>
> Dave

I left eon.next because on their better tarrif they wanted me to have a
smart meter which I dislike because it is obvious to supplier staff when
a property is not occupied.

--
Michael Chare

Re: OT: Chat with British Gas

<3D3FN.658721$p%Mb.27799@fx15.iad>

copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=126040&group=uk.d-i-y#126040

copy link Newsgroups: uk.d-i-y

Path: i2pn2.org!i2pn.org!usenet.blueworldhosting.com!diablo1.usenet.blueworldhosting.com!peer02.iad!feed-me.highwinds-media.com!news.highwinds-media.com!fx15.iad.POSTED!not-for-mail
MIME-Version: 1.0
User-Agent: Mozilla Thunderbird
Subject: Re: OT: Chat with British Gas
Content-Language: en-GB
Newsgroups: uk.d-i-y
References: <ursa4c$168pj$1@dont-email.me> <urv3gq$1rkbf$1@dont-email.me>
From: not@home.com (Sam Plusnet)
In-Reply-To: <urv3gq$1rkbf$1@dont-email.me>
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
Lines: 19
Message-ID: <3D3FN.658721$p%Mb.27799@fx15.iad>
X-Complaints-To: abuse(at)newshosting.com
NNTP-Posting-Date: Sun, 03 Mar 2024 18:49:35 UTC
Organization: Newshosting.com - Highest quality at a great price! www.newshosting.com
Date: Sun, 3 Mar 2024 18:49:33 +0000
X-Received-Bytes: 1388

by: Sam Plusnet - Sun, 3 Mar 2024 18:49 UTC

On 02-Mar-24 11:45, Max Demian wrote:
> On 01/03/2024 10:19, Davey wrote:
>
>> I am trying to see what they offer in terms of different tariffs, per
>> their invitation, but I always get a screen saying that 'there are
>> technical problems'. This has been going on for over a week.
>> Just now, I contacted Chat, and asked to talk to an agent. I am 260th
>> in line (not in the queue, but in line).
>
> A little while ago a nice chat agent immediately gave me their bank
> details so I could pay my bill via online banking, a facility which
> their phone line said was "impossible".
>
You paid money into the agent's bank account?

--
Sam Plusnet

Re: OT: Chat with British Gas

<us7348$3oli8$2@dont-email.me>

copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=126271&group=uk.d-i-y#126271

copy link Newsgroups: uk.d-i-y

Path: i2pn2.org!i2pn.org!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: max_demian@bigfoot.com (Max Demian)
Newsgroups: uk.d-i-y
Subject: Re: OT: Chat with British Gas
Date: Tue, 5 Mar 2024 12:27:53 +0000
Organization: A noiseless patient Spider
Lines: 21
Message-ID: <us7348$3oli8$2@dont-email.me>
References: <ursa4c$168pj$1@dont-email.me> <urv3gq$1rkbf$1@dont-email.me>
<3D3FN.658721$p%Mb.27799@fx15.iad>
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
Injection-Date: Tue, 5 Mar 2024 12:27:52 -0000 (UTC)
Injection-Info: dont-email.me; posting-host="4052ddb3222615bef28fe091afbc7163";
logging-data="3954248"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX1/v54+YUFBFKyKyQX7nle3BS0TAqkhjqBs="
User-Agent: Mozilla Thunderbird
Cancel-Lock: sha1:xZqkW7wDTBUmZI3NVlNtTmV9VTk=
Content-Language: en-GB
In-Reply-To: <3D3FN.658721$p%Mb.27799@fx15.iad>

by: Max Demian - Tue, 5 Mar 2024 12:27 UTC

On 03/03/2024 18:49, Sam Plusnet wrote:
> On 02-Mar-24 11:45, Max Demian wrote:
>> On 01/03/2024 10:19, Davey wrote:
>>
>>> I am trying to see what they offer in terms of different tariffs, per
>>> their invitation, but I always get a screen saying that 'there are
>>> technical problems'. This has been going on for over a week.
>>> Just now, I contacted Chat, and asked to talk to an agent. I am 260th
>>> in line (not in the queue, but in line).
>>
>> A little while ago a nice chat agent immediately gave me their bank
>> details so I could pay my bill via online banking, a facility which
>> their phone line said was "impossible".
>>
> You paid money into the agent's bank account?

No.

--
Max Demian

Subject	Author
OT: Chat with British Gas	Davey
Re: OT: Chat with British Gas	Jeff Gaines
Re: OT: Chat with British Gas	Davey
Re: OT: Chat with British Gas	nib
Re: OT: Chat with British Gas	Sam Plusnet
Re: OT: Chat with British Gas	Davey
Re: OT: Chat with British Gas	David Wade
Re: OT: Chat with British Gas	Harry Bloomfield Esq
Re: OT: Chat with British Gas	Michael Chare
Re: OT: Chat with British Gas	Max Demian
Re: OT: Chat with British Gas	Sam Plusnet
Re: OT: Chat with British Gas	Max Demian