I submitted meter readings a couple of days ago for February gas and
electricity use. I got a bill yesterday which I paid. Today another bill
appeared with this line:

Charges
Electricity 8 May 2023 - 30 May 2023 £52.00

Has anyone else got a very recent bill referring back to May last year?
Just thought I'd check before I get back to them and ask why this has
suddenly appeared.

--

Jeff

On Tue, 5 Mar 2024 16:08:53 +0000
Jeff Layman <Jeff@invalid.invalid> wrote:

> I submitted meter readings a couple of days ago for February gas and
> electricity use. I got a bill yesterday which I paid. Today another
> bill appeared with this line:
>
> Charges
> Electricity 8 May 2023 - 30 May 2023 £52.00
>
> Has anyone else got a very recent bill referring back to May last
> year? Just thought I'd check before I get back to them and ask why
> this has suddenly appeared.
>

Not EDF, but OVO (Née SSE) do something similar, although not in
that time-scale. They will send individual bills for three months, then
later will send a different bill for the whole period, with different
estimated readings, even though I sent readings whenever they asked
for them. So far, the revisions have been in my favour, slightly, so I
don't complain.
It's not as bad as BT used to be, before I left them, as I could not
reproduce their bill calculations, they reminded me of the three-card
trick.

--
Davey.

On Tue, 5 Mar 2024 16:08:53 +0000, Jeff Layman <Jeff@invalid.invalid>
wrote:

>I submitted meter readings a couple of days ago for February gas and
>electricity use. I got a bill yesterday which I paid. Today another bill
>appeared with this line:
>
>Charges
>Electricity 8 May 2023 - 30 May 2023 £52.00
>
>Has anyone else got a very recent bill referring back to May last year?
>Just thought I'd check before I get back to them and ask why this has
>suddenly appeared.

I've not had that but their systems seem to be a mess since they
re-jigged the website recently.
I paid them my standing order on 19 February then three days later
they reverse charged (credited) over £500 from my last bill (27
November -16 January) and issued a new bill for 27 November - 19
February. On that bill they say they recalculated some (but actually
all) charges but don't say why.

On 5 Mar 2024 at 16:08:53 GMT, "Jeff Layman" <Jeff@invalid.invalid> wrote:

> I submitted meter readings a couple of days ago for February gas and
> electricity use. I got a bill yesterday which I paid. Today another bill
> appeared with this line:
>
> Charges
> Electricity 8 May 2023 - 30 May 2023 £52.00
>
> Has anyone else got a very recent bill referring back to May last year?
> Just thought I'd check before I get back to them and ask why this has
> suddenly appeared.

They seem to have form for issueing a bill, and then replacing it with
another.

Are you on a fixed term contract?

--
"I am enclosing two tickets to the first night of my new play; bring a friend.... if you have one." - GB Shaw to Churchill. "Cannot possibly attend first night, will attend second... if there is one." - Winston Churchill, in response.

Tim Streater wrote:

> Jeff Layman wrote:
>
>> Has anyone else got a very recent bill referring back to May last year?
>> Just thought I'd check before I get back to them and ask why this has
>> suddenly appeared.
>
> They seem to have form for issueing a bill, and then replacing it with
> another.

hTey do that to me, demand reading by $DATE, take estimated readings on
$DATE-x, then when they receive my actual readings, they issue an
updated bill.

They used to only want readings every 6 months, now they ask every
month, but they say they only have to have them every 3 months, so I'm
experimenting with not bothering ... see hw long until they get pissed off.

On 05/03/2024 18:56, Tim Streater wrote:
> On 5 Mar 2024 at 16:08:53 GMT, "Jeff Layman" <Jeff@invalid.invalid> wrote:
>
>> I submitted meter readings a couple of days ago for February gas and
>> electricity use. I got a bill yesterday which I paid. Today another bill
>> appeared with this line:
>>
>> Charges
>> Electricity 8 May 2023 - 30 May 2023 £52.00
>>
>> Has anyone else got a very recent bill referring back to May last year?
>> Just thought I'd check before I get back to them and ask why this has
>> suddenly appeared.
>
> They seem to have form for issueing a bill, and then replacing it with
> another.
>
> Are you on a fixed term contract?

No.

I've emailed them to try to find out what's going on. Fortunately I keep
all the bills they send me and I have the one covering 8 - 30 May 2023.

--

Jeff

On 05/03/2024 16:08, Jeff Layman wrote:
> I submitted meter readings a couple of days ago for February gas and
> electricity use. I got a bill yesterday which I paid. Today another bill
> appeared with this line:
>
> Charges
> Electricity 8 May 2023 - 30 May 2023 £52.00
>
> Has anyone else got a very recent bill referring back to May last year?
> Just thought I'd check before I get back to them and ask why this has
> suddenly appeared.

I emailed EDF and they explained that in the bill covering the 8 May -
30 May period, they effectively missed out on charges for those days
because they were cancelled due to an estimated read, and the customer
read for those days not being included. It does explain the originally
puzzling inclusion of an extra 23 days of standing charge which had been
included in the £52.00.

It's just a shame they didn't include that explanation on the cover
letter for the extra bill, which would have saved me, and them, a lot of
time.

--

Jeff

On 05/03/2024 16:08, Jeff Layman wrote:
> I submitted meter readings a couple of days ago for February gas and
> electricity use. I got a bill yesterday which I paid. Today another bill
> appeared with this line:
>
> Charges
> Electricity 8 May 2023 - 30 May 2023 £52.00
>
> Has anyone else got a very recent bill referring back to May last year?
> Just thought I'd check before I get back to them and ask why this has
> suddenly appeared.
>

Yes, they sent me a 'statement' in January where they had
totally recalculated the previous years bills, but on a
*quarterly* basis and decided that I had underpaid by £20.15.
This is correct but it was their fault with their initial
*monthly* bill last year

On 07/03/2024 20:30, Andrew wrote:
> On 05/03/2024 16:08, Jeff Layman wrote:
>> I submitted meter readings a couple of days ago for February gas and
>> electricity use. I got a bill yesterday which I paid. Today another
>> bill appeared with this line:
>>
>> Charges
>> Electricity 8 May 2023 - 30 May 2023 £52.00
>>
>> Has anyone else got a very recent bill referring back to May last
>> year? Just thought I'd check before I get back to them and ask why
>> this has suddenly appeared.
>>
>
> Yes, they sent me a 'statement' in January where they had
> totally recalculated the previous years bills, but on a
> *quarterly* basis and decided that I had underpaid by £20.15.
> This is correct but it was their fault with their initial
> *monthly* bill last year

Are you actually paying by monthly DD or quarterly?

The money saving expert site suggests that (typically) the energy price
cap is £130 more expensive if you pay by cash, cheque or quarterly
Direct Debit compared to paying by monthly DD.

https://www.moneysavingexpert.com/utilities/what-is-the-energy-price-cap/#accordion-content-0336620245-7

--
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