I cancelled my Sky subscription nearly 2 years ago. I still get texts from
them asking me to go back and when I try to send a "STOP" message I get a
warning it will cost me - doesn't say how much.

How do shake these people off and why would I be charged foe a text
message (I have unlimited texts)?

--
Jeff Gaines Dorset UK
That's an amazing invention but who would ever want to use one of them?
(President Hayes speaking to Alexander Graham Bell on the invention of the
telephone)

On 18/08/2023 15:33, Jeff Gaines wrote:
>
> I cancelled my Sky subscription nearly 2 years ago. I still get texts
> from them asking me to go back and when I try to send a "STOP" message
> I get a warning it will cost me - doesn't say how much.
>
> How do shake these people off and why would I be charged foe a text
> message (I have unlimited texts)?
>
Well, it could be the best 50p you've ever spent ?

Jeff Gaines wrote:

> why would I be charged foe a text message (I have unlimited texts)?

If the "please come back" messages come from a short code, rather than
an 07 number, they're excluded fro your bundle, so I think they're
around 15p each (standard rate, may vary per supplier)

Because much like the BBC these numbers are not in the plan, so get charged
for. That is why these days the bbc offers a Whatsapp feed for talking to
their presenters as its free.
Brian

--

--:
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...
briang1@blueyonder.co.uk
Blind user, so no pictures please
Note this Signature is meaningless.!
"Jeff Gaines" <jgnewsid@outlook.com> wrote in message
news:xn0o5qn1v9qs5ma00r@news.individual.net...
>
> I cancelled my Sky subscription nearly 2 years ago. I still get texts from
> them asking me to go back and when I try to send a "STOP" message I get a
> warning it will cost me - doesn't say how much.
>
> How do shake these people off and why would I be charged foe a text
> message (I have unlimited texts)?
>
> --
> Jeff Gaines Dorset UK
> That's an amazing invention but who would ever want to use one of them?
> (President Hayes speaking to Alexander Graham Bell on the invention of the
> telephone)

On Friday, 18 August 2023 at 15:49:24 UTC+1, Mark Carver wrote:
> On 18/08/2023 15:33, Jeff Gaines wrote:
> >
> > I cancelled my Sky subscription nearly 2 years ago. I still get texts
> > from them asking me to go back and when I try to send a "STOP" message
> > I get a warning it will cost me - doesn't say how much.
> >
> > How do shake these people off and why would I be charged foe a text
> > message (I have unlimited texts)?

Only to UK mobiles (and EU if with O2).

> >
> Well, it could be the best 50p you've ever spent ?

$ky SMC may have improved, but it used to take a recorded delivery letter to get them to stop taking their DD.

On 18/08/2023 15:33, Jeff Gaines wrote:
>
> I cancelled my Sky subscription nearly 2 years ago. I still get texts
> from them asking me to go back and when I try to send a "STOP" message I
> get a warning it will cost me - doesn't say how much.
>
> How do shake these people off and why would I be charged foe a text
> message (I have unlimited texts)?
>

OFCOM rules say texting STOP to a short code must be free.
So do it and if it isn't free you can complain to OFCOM.

--
Brian Gregory (in England).

On 19/08/2023 in message <kkc1h2F8dspU1@mid.individual.net> Brian Gregory
wrote:

>On 18/08/2023 15:33, Jeff Gaines wrote:
>>
>>I cancelled my Sky subscription nearly 2 years ago. I still get texts
>>from them asking me to go back and when I try to send a "STOP" message I
>>get a warning it will cost me - doesn't say how much.
>>
>>How do shake these people off and why would I be charged foe a text
>>message (I have unlimited texts)?
>>
>
>OFCOM rules say texting STOP to a short code must be free.
>So do it and if it isn't free you can complain to OFCOM.

From what I've managed to find that seems to be wrong. Short coded seem to
be treated as premium rate. I am happy to be wrong about this...

--
Jeff Gaines Dorset UK
If it's not broken, mess around with it until it is

Jeff Gaines wrote:

> On 19/08/2023 in message <kkc1h2F8dspU1@mid.individual.net> Brian
> Gregory wrote:
>
> > On 18/08/2023 15:33, Jeff Gaines wrote:
> > >
> > > I cancelled my Sky subscription nearly 2 years ago. I still get
> > > texts from them asking me to go back and when I try to send a
> > > "STOP" message I get a warning it will cost me - doesn't say how
> > > much.
> > >
> > > How do shake these people off and why would I be charged foe a text
> > > message (I have unlimited texts)?
> >
> > OFCOM rules say texting STOP to a short code must be free.
> > So do it and if it isn't free you can complain to OFCOM.
>
> From what I've managed to find that seems to be wrong. Short coded seem
> to be treated as premium rate. I am happy to be wrong about this...

Ofcom have a short code number (7726) where you can report unwanted spam
texts, that is free.

On Sat, 19 Aug 2023 05:22:28 -0700 (PDT)
"R. Mark Clayton" <notyalckram@gmail.com> wrote:

> On Friday, 18 August 2023 at 15:49:24 UTC+1, Mark Carver wrote:
> > On 18/08/2023 15:33, Jeff Gaines wrote:
> > >
> > > I cancelled my Sky subscription nearly 2 years ago. I still get
> > > texts from them asking me to go back and when I try to send a
> > > "STOP" message I get a warning it will cost me - doesn't say how
> > > much.
> > >
> > > How do shake these people off and why would I be charged foe a
> > > text message (I have unlimited texts)?
>
> Only to UK mobiles (and EU if with O2).
>
> > >
> > Well, it could be the best 50p you've ever spent ?
>
> $ky SMC may have improved, but it used to take a recorded delivery
> letter to get them to stop taking their DD.

What happens if you tell your bank to stop honouring the DD requests?
Does Sky send the bailiffs round?

--
Davey.

Well when I texted the short bbc code then they took 15p every time.
However as I say, Whatsapp is free.

One way that can work on some phones is that you can block texts from
certain numbers, or maybe if you still have a password for the sky site, go
into their preferences and turn off all you can about please keep me
informed. Often they force one thing on you, so make it email and block
their sending address in the filters of your email client or webmail. Brian

--

--:
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...
briang1@blueyonder.co.uk
Blind user, so no pictures please
Note this Signature is meaningless.!
"Blueshirt" <blueshirt@indigo.news> wrote in message
news:xn0o5s4r2uq2k000@reader.xsnews.nl...
> Jeff Gaines wrote:
>
>> On 19/08/2023 in message <kkc1h2F8dspU1@mid.individual.net> Brian
>> Gregory wrote:
>>
>> > On 18/08/2023 15:33, Jeff Gaines wrote:
>> > >
>> > > I cancelled my Sky subscription nearly 2 years ago. I still get
>> > > texts from them asking me to go back and when I try to send a
>> > > "STOP" message I get a warning it will cost me - doesn't say how
>> > > much.
>> > >
>> > > How do shake these people off and why would I be charged foe a text
>> > > message (I have unlimited texts)?
>> >
>> > OFCOM rules say texting STOP to a short code must be free.
>> > So do it and if it isn't free you can complain to OFCOM.
>>
>> From what I've managed to find that seems to be wrong. Short coded seem
>> to be treated as premium rate. I am happy to be wrong about this...
>
> Ofcom have a short code number (7726) where you can report unwanted spam
> texts, that is free.

On 19/08/2023 13:22, R. Mark Clayton wrote:
> On Friday, 18 August 2023 at 15:49:24 UTC+1, Mark Carver wrote:
>> On 18/08/2023 15:33, Jeff Gaines wrote:
>>> I cancelled my Sky subscription nearly 2 years ago. I still get texts
>>> from them asking me to go back and when I try to send a "STOP" message
>>> I get a warning it will cost me - doesn't say how much.
>>>
>>> How do shake these people off and why would I be charged foe a text
>>> message (I have unlimited texts)?
> Only to UK mobiles (and EU if with O2).
>
>> Well, it could be the best 50p you've ever spent ?
> $ky SMC may have improved, but it used to take a recorded delivery letter to get them to stop taking their DD.

AIUI the OP successfully ceased his Sky account a while ago, it's
promotional material to lure him back that he's trying to cease.

By the way, typing $ky instead of Sky was moderately amusing 25 years
ago seeing it for the first time, but I tire of  it now

On 20/08/2023 13:38, Mark Carver wrote:

> By the way, typing $ky instead of Sky was moderately amusing 25 years
> ago seeing it for the first time, but I tire of  it now
>

same.
when they were the only choice in subscription tv you could let it go,
now it's all a bit sad, i mean, how dare a private company attempt to
turn a profit.

On Saturday, 19 August 2023 at 19:42:55 UTC+1, Davey wrote:
> On Sat, 19 Aug 2023 05:22:28 -0700 (PDT)
> "R. Mark Clayton" <notya...@gmail.com> wrote:
>
> > On Friday, 18 August 2023 at 15:49:24 UTC+1, Mark Carver wrote:
> > > On 18/08/2023 15:33, Jeff Gaines wrote:
> > > >
> > > > I cancelled my Sky subscription nearly 2 years ago. I still get
> > > > texts from them asking me to go back and when I try to send a
> > > > "STOP" message I get a warning it will cost me - doesn't say how
> > > > much.
> > > >
> > > > How do shake these people off and why would I be charged foe a
> > > > text message (I have unlimited texts)?
> >
> > Only to UK mobiles (and EU if with O2).
> >
> > > >
> > > Well, it could be the best 50p you've ever spent ?
> >
> > $ky SMC may have improved, but it used to take a recorded delivery
> > letter to get them to stop taking their DD.
> What happens if you tell your bank to stop honouring the DD requests?
> Does Sky send the bailiffs round?
>
> --
> Davey.

They pass the file to bailiffs, then you end up arguing with them and possible red marks on your credit rating...

I had a row like this with Spark Energy [or rather their insolvency practitioners KPMG]. Spark appointed administrators before switch over, so I notified my bank and they exercised the direct debit guarantee. OFGEM made arrangements with OVO and a phoenix company Spark Energy Supply took over, but not before a week's supply had been provided by Spark. The first I knew of the unpaid small [but inflated due to their losing final readings] bill was a phone call from bailiffs in Glasgow on a Saturday morning six months later. A full threat display* by email and an offer of a [fair] reduced amount seemed to put them off - they never agreed to accept the lower amount, but I never heard anything further.

* Transfer the case to England, pay the undisputed amount into court, defend the rest, counterclaim, and [exceptionally] seek costs due to their intransigence.

On Sunday, 20 August 2023 at 17:00:55 UTC+1, the dog from that film you saw wrote:
> On 20/08/2023 13:38, Mark Carver wrote:
>
> > By the way, typing $ky instead of Sky was moderately amusing 25 years
> > ago seeing it for the first time, but I tire of it now
> >
> same.
> when they were the only choice in subscription tv you could let it go,
> now it's all a bit sad, i mean, how dare a private company attempt to
> turn a profit.

Even when they were the only choice you did not have to subscribe.

Nothing wrong with them turning a profit, but continuing to take direct debits after the cancellation notice period despite repeated phone calls and emails to stop, that profiteering [and wrong].

They were the pits, but currently BT seem to have about the worst CS of anyone.

On 20/08/2023 17:20, R. Mark Clayton wrote:
> On Sunday, 20 August 2023 at 17:00:55 UTC+1, the dog from that film you saw wrote:
>> On 20/08/2023 13:38, Mark Carver wrote:
>>
>>> By the way, typing $ky instead of Sky was moderately amusing 25 years
>>> ago seeing it for the first time, but I tire of it now
>>>
>> same.
>> when they were the only choice in subscription tv you could let it go,
>> now it's all a bit sad, i mean, how dare a private company attempt to
>> turn a profit.
>
> Even when they were the only choice you did not have to subscribe.
>
> Nothing wrong with them turning a profit, but continuing to take direct debits after the cancellation notice period despite repeated phone calls and emails to stop, that profiteering [and wrong].
>
> They were the pits, but currently BT seem to have about the worst CS of anyone.
>
Getting through to a human at BT CS can be the first problem, followed
by idiots repeatedly transferring customers to the wrong department.

On Sun 20/08/2023 13:38, Mark Carver wrote:
> On 19/08/2023 13:22, R. Mark Clayton wrote:
>> On Friday, 18 August 2023 at 15:49:24 UTC+1, Mark Carver wrote:
>>> On 18/08/2023 15:33, Jeff Gaines wrote:
>>>> I cancelled my Sky subscription nearly 2 years ago. I still get texts
>>>> from them asking me to go back and when I try to send a "STOP" message
>>>> I get a warning it will cost me - doesn't say how much.
>>>>
>>>> How do shake these people off and why would I be charged foe a text
>>>> message (I have unlimited texts)?
>> Only to UK mobiles (and EU if with O2).
>>
>>> Well, it could be the best 50p you've ever spent ?
>> $ky SMC may have improved, but it used to take a recorded delivery
>> letter to get them to stop taking their DD.
>
> AIUI the OP successfully ceased his Sky account a while ago, it's
> promotional material to lure him back that he's trying to cease.
>
> By the way, typing $ky instead of Sky was moderately amusing 25 years
> ago seeing it for the first time, but I tire of  it now
>

Surely the OP could just block Sky in his mail client - assuming he uses
one of course. Thunderbird is very effective at it!

On 20/08/2023 in message <ubtnlp$1gi3d$1@dont-email.me> Woody wrote:

>Surely the OP could just block Sky in his mail client - assuming he uses
>one of course. Thunderbird is very effective at it!

It's spam by SMS. I have managed to contact them by email and they are
currently scratching their heads because the landline 'phone number they
have is disconnected (I have moved) and my account was closed two years
ago so identifying me is fun.

--
Jeff Gaines Dorset UK
Tell me what you need, and I'll tell you how to get along without it.

On Sunday, 20 August 2023 at 19:57:00 UTC+1, Woody wrote:
> On Sun 20/08/2023 13:38, Mark Carver wrote:
> > On 19/08/2023 13:22, R. Mark Clayton wrote:
> >> On Friday, 18 August 2023 at 15:49:24 UTC+1, Mark Carver wrote:
> >>> On 18/08/2023 15:33, Jeff Gaines wrote:
> >>>> I cancelled my Sky subscription nearly 2 years ago. I still get texts
> >>>> from them asking me to go back and when I try to send a "STOP" message
> >>>> I get a warning it will cost me - doesn't say how much.

SNIP

> Surely the OP could just block Sky in his mail client - assuming he uses
> one of course. Thunderbird is very effective at it!

They are sending him texts!

On Sunday, 20 August 2023 at 21:51:03 UTC+1, Jeff Gaines wrote:
> On 20/08/2023 in message <ubtnlp$1gi3d$1...@dont-email.me> Woody wrote:
>
> >Surely the OP could just block Sky in his mail client - assuming he uses
> >one of course. Thunderbird is very effective at it!
> It's spam by SMS. I have managed to contact them by email and they are
> currently scratching their heads because the landline 'phone number they
> have is disconnected (I have moved) and my account was closed two years
> ago so identifying me is fun.
> --
> Jeff Gaines Dorset UK
> Tell me what you need, and I'll tell you how to get along without it.

My main landline phone number was ported from BT to Voipfone over 15 years ago after BT dropped it on the floor in a compelled migration from Highway to ADSL.

Amusingly if someone texts that number I get a voice message from BT on the Voipfone number, telling me what it was! As it happens AIUI Voipfone can receive SMS .