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Virgin Media investigated over contract cancellations

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Subject: Virgin Media investigated over contract cancellations
Date: Sun, 16 Jul 2023 16:43:13 +0100
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by: Java Jive - Sun, 16 Jul 2023 15:43 UTC

Virgin Media investigated over contract cancellations
https://www.bbc.co.uk/news/technology-66174785

"Virgin Media is being investigated by the telecoms regulator over
complaints that it is too difficult for customers to cancel their contracts.

People told Ofcom they struggled to speak to a customer services agent
by phone, with some calls being dropped and others facing long waiting
times.

Others said they had to make repeated requests to cancel their services."

Yup, definitely sounds familiar! :-(

Fake news kills!

I may be contacted via the contact address given on my website:
www.macfh.co.uk

Re: Virgin Media investigated over contract cancellations

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Subject: Re: Virgin Media investigated over contract cancellations
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by: Y - Wed, 26 Jul 2023 18:49 UTC

Inspiration without perspiration is usually sterile.

aus+uk / uk.telecom.mobile / Virgin Media investigated over contract cancellations

Subject	Author
Virgin Media investigated over contract cancellations	Java Jive
Virgin Media investigated over contract cancellations	Y