One million cancel broadband as living costs rise
https://www.bbc.co.uk/news/technology-65622403

"Up to one million people cancelled their broadband in the last year
because of the high cost of living, a survey by Citizens Advice suggests.

The charity said those struggling could have benefited from cheaper
social tariffs or special low-cost packages.

Watchdog Ofcom has warned 4.3 million eligible people are missing the
deals."

--

Fake news kills!

I may be contacted via the contact address given on my website:
www.macfh.co.uk

Java Jive wrote:

> The charity said those struggling could have benefited from cheaper
> social tariffs or special low-cost packages.

Outside of this group, how many people are aware of the
"basic broadband" offerings?

On 18/05/2023 17:15, Andy Burns wrote:
> Java Jive wrote:
>
>> The charity said those struggling could have benefited from cheaper
>> social tariffs or special low-cost packages.
>
> Outside of this group, how many people are aware of the
> "basic broadband" offerings?
>

Government help is available for lots of things, that people sadly don't
claim and remain stuck in their own predicament.

Heating ...
https://www.gov.uk/the-warm-home-discount-scheme/low-income

Insulation ...
https://www.gov.uk/government/publications/the-energy-company-obligation-find-out-if-you-are-eligible

Free Training ...
https://www.gov.uk/guidance/find-a-skills-bootcamp

Pension Credit ... inc free/discounted TV Licence
https://www.gov.uk/pension-credit

The free training one is a big one - drag the next delivery driver you
see off their motorcycle and point them at that!

--
Adrian C

On 18/05/2023 12:32, Java Jive wrote:
> One million cancel broadband as living costs rise
> https://www.bbc.co.uk/news/technology-65622403
>
> "Up to one million people cancelled their broadband in the last year
> because of the high cost of living, a survey by Citizens Advice suggests.
>
> The charity said those struggling could have benefited from cheaper
> social tariffs or special low-cost packages.
>
> Watchdog Ofcom has warned 4.3 million eligible people are missing the
> deals."
>

To quote the BBC article " Citizens Advice said its survey of 6,000
people suggested "

Lies dam lies etc ,how much truth can one infer from such a small sample
size.

Lazy journalists probably yes.

I'm sure that if the industry had lost a million customers they would be
shouting from the rooftops about.

On 19/05/2023 09:56, grinch wrote:
> On 18/05/2023 12:32, Java Jive wrote:
>> One million cancel broadband as living costs rise
>> https://www.bbc.co.uk/news/technology-65622403
>>
>> "Up to one million people cancelled their broadband in the last year
>> because of the high cost of living, a survey by Citizens Advice suggests.
>>
>> The charity said those struggling could have benefited from cheaper
>> social tariffs or special low-cost packages.
>>
>> Watchdog Ofcom has warned 4.3 million eligible people are missing the
>> deals."
>>
>
>
> To quote the BBC article " Citizens Advice said its survey of 6,000
> people suggested "
>
> Lies dam lies etc ,how much truth can one infer from such a small sample
> size.
>
> Lazy journalists probably yes.
>
> I'm sure that if the industry had lost a million customers they would be
> shouting from the rooftops about.

There were about 27.5 million UK subscribers in 2021 so losing 1 million
is less than 4%. Probably covered by the vast price increases paid by
the remaining 26.5 million.

Andy Burns <usenet@andyburns.uk> wrote:
> Java Jive wrote:
>
> > The charity said those struggling could have benefited from cheaper
> > social tariffs or special low-cost packages.
>
> Outside of this group, how many people are aware of the
> "basic broadband" offerings?

https://www.moneysavingexpert.com/compare-broadband-deals/broadband-social-tariffs/

The MSE newsletter has mentioned it, and gets sent out to 8.5 million every week.

Theo

On 5/19/23 13:18, Theo wrote:
> Andy Burns <usenet@andyburns.uk> wrote:
>> Java Jive wrote:
>>
>>> The charity said those struggling could have benefited from cheaper
>>> social tariffs or special low-cost packages.
>>
>> Outside of this group, how many people are aware of the
>> "basic broadband" offerings?
>
> https://www.moneysavingexpert.com/compare-broadband-deals/broadband-social-tariffs/
>
> The MSE newsletter has mentioned it, and gets sent out to 8.5 million every week.
>
> Theo

One of my reservations about MSE is his advice doesn't necessarily reach
the people who need it most.

grinch <grinch@somewhere.net> wrote:
> On 18/05/2023 12:32, Java Jive wrote:
>> One million cancel broadband as living costs rise
>> https://www.bbc.co.uk/news/technology-65622403
>>
>> "Up to one million people cancelled their broadband in the last year
>> because of the high cost of living, a survey by Citizens Advice suggests.
>>
>> The charity said those struggling could have benefited from cheaper
>> social tariffs or special low-cost packages.
>>
>> Watchdog Ofcom has warned 4.3 million eligible people are missing the
>> deals."
>>
>
>
> To quote the BBC article " Citizens Advice said its survey of 6,000
> people suggested "
>
> Lies dam lies etc ,how much truth can one infer from such a small sample
> size.

That's actually a very large survey.

> Lazy journalists probably yes.

Depending on how the numbers are scaled up it can be very accurate. Given
that broadband is now effectively an essential utility those numbers seem
high, but still worrying.

> I'm sure that if the industry had lost a million customers they would be
> shouting from the rooftops about.

Why would they? It could cause more people to leave or highlight the
expense of broadband.

Chris wrote:

[snip]

>> To quote the BBC article " Citizens Advice said its survey of 6,000
>> people suggested "
>>
>> Lies dam lies etc ,how much truth can one infer from such a small sample
>> size.
>
> That's actually a very large survey.

It's more to do with how representative those sampled are of the
population as a whole.

--
Graham J

Graham J <nobody@nowhere.co.uk> wrote:
> Chris wrote:
>
> [snip]
>
>>> To quote the BBC article " Citizens Advice said its survey of 6,000
>>> people suggested "
>>>
>>> Lies dam lies etc ,how much truth can one infer from such a small sample
>>> size.
>>
>> That's actually a very large survey.
>
> It's more to do with how representative those sampled are of the
> population as a whole.

As I said in the bit you snipped.

On Saturday, 20 May 2023 at 10:50:25 UTC+1, Graham J wrote:
> Chris wrote:
>
> [snip]
> >> To quote the BBC article " Citizens Advice said its survey of 6,000
> >> people suggested "
> >>
> >> Lies dam lies etc ,how much truth can one infer from such a small sample
> >> size.
> >
> > That's actually a very large survey.
> It's more to do with how representative those sampled are of the
> population as a whole.
>

Indeed, which is why opinion research companies go to great pains to ensure that the sample is.

>
> --
> Graham J