Rocksolid Light - uk.telecom.broadband - Virgin Media investigated over contract cancellations

Virgin Media investigated over contract cancellations

<u9136i$q82e$1@dont-email.me>

https://news.novabbs.org/aus+uk/article-flat.php?id=5439&group=uk.telecom.broadband#5439

copy link Newsgroups: uk.tech.digital-tv uk.telecom.broadband uk.telecom.mobile

Path: i2pn2.org!i2pn.org!eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: java@evij.com.invalid (Java Jive)
Newsgroups: uk.tech.digital-tv,uk.telecom.broadband,uk.telecom.mobile
Subject: Virgin Media investigated over contract cancellations
Date: Sun, 16 Jul 2023 16:43:13 +0100
Organization: A noiseless patient Spider
Lines: 20
Message-ID: <u9136i$q82e$1@dont-email.me>
MIME-Version: 1.0
Content-Type: text/plain; charset=utf-8; format=flowed
Content-Transfer-Encoding: 7bit
Injection-Date: Sun, 16 Jul 2023 15:43:14 -0000 (UTC)
Injection-Info: dont-email.me; posting-host="9371e93cf10efc0f64f3ae7e8d38712c";
logging-data="860238"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX19o8DKbADHPX9NxaAu1/YX4JG5LQmZHClo="
User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101
Thunderbird/68.4.2
Cancel-Lock: sha1:iHHV+fjnRgqgbimgZjHEw+8fl5g=
Content-Language: en-GB
X-Mozilla-News-Host: news://news.eternal-september.org:119

by: Java Jive - Sun, 16 Jul 2023 15:43 UTC

Virgin Media investigated over contract cancellations
https://www.bbc.co.uk/news/technology-66174785

"Virgin Media is being investigated by the telecoms regulator over
complaints that it is too difficult for customers to cancel their contracts.

People told Ofcom they struggled to speak to a customer services agent
by phone, with some calls being dropped and others facing long waiting
times.

Others said they had to make repeated requests to cancel their services."

Yup, definitely sounds familiar! :-(

Fake news kills!

I may be contacted via the contact address given on my website:
www.macfh.co.uk

One thought driven home is better than three left on base.

aus+uk / uk.telecom.broadband / Virgin Media investigated over contract cancellations

Subject	Author
Virgin Media investigated over contract cancellations	Java Jive