Rocksolid Light

Welcome to Rocksolid Light

mail  files  register  newsreader  groups  login

Message-ID:  

Actually, what I'd like is a little toy spaceship!!

aus+uk / uk.telecom.broadband / Ping Bob Pullen, Plusnet

SubjectAuthor
* Ping Bob Pullen, PlusnetNY
`* Re: Ping Bob Pullen, PlusnetAndy Burns
 +- Re: Ping Bob Pullen, PlusnetNY
 `- Re: Ping Bob Pullen, PlusnetPlusnet Support Team

1
Ping Bob Pullen, Plusnet

<ua94hr$3cccq$1@dont-email.me>

  copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=5487&group=uk.telecom.broadband#5487

  copy link   Newsgroups: uk.telecom.broadband
Path: i2pn2.org!i2pn.org!eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: me@privacy.invalid (NY)
Newsgroups: uk.telecom.broadband
Subject: Ping Bob Pullen, Plusnet
Date: Mon, 31 Jul 2023 21:10:11 +0100
Organization: A noiseless patient Spider
Lines: 1
Message-ID: <ua94hr$3cccq$1@dont-email.me>
MIME-Version: 1.0
Content-Type: text/plain;
format=flowed;
charset="Windows-1252";
reply-type=original
Content-Transfer-Encoding: 7bit
Injection-Date: Mon, 31 Jul 2023 20:11:39 -0000 (UTC)
Injection-Info: dont-email.me; posting-host="0532469bec9fd81c60b53f950680887e";
logging-data="3551642"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX1+eS+6GZUQYUxPp+D6wEsE3MzFYsFMKdBI="
Cancel-Lock: sha1:/ZWbYoj2MsmaHe9BiWKzJpkToZc=
X-Priority: 3
X-Antivirus-Status: Clean
Importance: Normal
X-MSMail-Priority: Normal
X-Antivirus: Avast (VPS 230731-6, 31/7/2023), Outbound message
X-Newsreader: Microsoft Windows Live Mail 14.0.8089.726
X-MimeOLE: Produced By Microsoft MimeOLE V14.0.8089.726
 by: NY - Mon, 31 Jul 2023 20:10 UTC

Bob

You've posted replies in the past when Plusnet users have had problems with
their service. Are you still available for helping in this way?

I've got a problem with my parents' Plusnet email accounts which have just
been deleted without sufficient warning to get the closure countermanded,
because PN *apparently* received a closure request (though not one from my
parents). Both the notification and the closure occurred on 27 July, and the
effect was noticed on the following day when no new emails arrived and mail
clients/webmail got "bad username/password" errors.

See thread
https://community.plus.net/t5/Email/Email-accounts-addresses-deleted-without-requesting-it-due/td-p/1931859

I'm not confident that PN support and complaint-escalation are taking it
seriously enough. The impact for my parents of losing their email addresses
is catastrophic, because of the overwhelming task of notifying a large
number of people (users of a website that they run, and a variety of
departments of the NHS managing my father's dementia) of a change of
address.

If you're still around, is there a way that we can discuss this privately,
by email or phone?

Martin Underwood

Re: Ping Bob Pullen, Plusnet

<kiqkb6F6qntU1@mid.individual.net>

  copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=5488&group=uk.telecom.broadband#5488

  copy link   Newsgroups: uk.telecom.broadband
Path: i2pn2.org!i2pn.org!weretis.net!feeder8.news.weretis.net!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail
From: usenet@andyburns.uk (Andy Burns)
Newsgroups: uk.telecom.broadband
Subject: Re: Ping Bob Pullen, Plusnet
Date: Mon, 31 Jul 2023 21:36:55 +0100
Lines: 7
Message-ID: <kiqkb6F6qntU1@mid.individual.net>
References: <ua94hr$3cccq$1@dont-email.me>
Mime-Version: 1.0
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
X-Trace: individual.net QIkRZSMfwRkxRI4Fu+euJA/gYGHSnG+SVLSpPcuY5AJ7oyyqW7
Cancel-Lock: sha1:Kj/TCI220fk5rswMYkiHqf/8Uok= sha256:N+7e0rtw+ldgzbkXEkjW3PvDa3tpGBj5yyYJrlNJkds=
User-Agent: Mozilla Thunderbird
Content-Language: en-GB
In-Reply-To: <ua94hr$3cccq$1@dont-email.me>
 by: Andy Burns - Mon, 31 Jul 2023 20:36 UTC

NY wrote:

> You've posted replies in the past when Plusnet users have had problems
> with their service. Are you still available for helping in this way?

plusnet.service.customer-feedback is another "hailing frequency" for Bob

Re: Ping Bob Pullen, Plusnet

<ua96gi$3cjmi$1@dont-email.me>

  copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=5489&group=uk.telecom.broadband#5489

  copy link   Newsgroups: uk.telecom.broadband
Path: i2pn2.org!i2pn.org!eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: me@privacy.invalid (NY)
Newsgroups: uk.telecom.broadband
Subject: Re: Ping Bob Pullen, Plusnet
Date: Mon, 31 Jul 2023 21:44:42 +0100
Organization: A noiseless patient Spider
Lines: 1
Message-ID: <ua96gi$3cjmi$1@dont-email.me>
References: <ua94hr$3cccq$1@dont-email.me> <kiqkb6F6qntU1@mid.individual.net>
MIME-Version: 1.0
Content-Type: text/plain;
format=flowed;
charset="UTF-8";
reply-type=response
Content-Transfer-Encoding: 7bit
Injection-Date: Mon, 31 Jul 2023 20:45:06 -0000 (UTC)
Injection-Info: dont-email.me; posting-host="0532469bec9fd81c60b53f950680887e";
logging-data="3559122"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX1/A0E1kCoJ2NzOWXYf6M9o6+Ymt2geqBSQ="
Cancel-Lock: sha1:PT8JYeWfVQnxRawq00WaUgj8LRk=
X-MimeOLE: Produced By Microsoft MimeOLE V14.0.8089.726
X-Newsreader: Microsoft Windows Live Mail 14.0.8089.726
In-Reply-To: <kiqkb6F6qntU1@mid.individual.net>
X-MSMail-Priority: Normal
X-Antivirus-Status: Clean
Importance: Normal
X-Antivirus: Avast (VPS 230731-6, 31/7/2023), Outbound message
X-Priority: 3
 by: NY - Mon, 31 Jul 2023 20:44 UTC

"Andy Burns" <usenet@andyburns.uk> wrote in message
news:kiqkb6F6qntU1@mid.individual.net...
> NY wrote:
>
>> You've posted replies in the past when Plusnet users have had problems
>> with their service. Are you still available for helping in this way?
>
> plusnet.service.customer-feedback is another "hailing frequency" for Bob

Thanks. I had to go back to my Plusnet news server config to find the group
and post to it, because eternal-september doesn't carry it.

Re: Ping Bob Pullen, Plusnet

<UNmcnW5TlN8NvFf5nZ2dnZfqnPidnZ2d@brightview.co.uk>

  copy mid

https://news.novabbs.org/aus+uk/article-flat.php?id=5501&group=uk.telecom.broadband#5501

  copy link   Newsgroups: uk.telecom.broadband
Path: i2pn2.org!i2pn.org!usenet.blueworldhosting.com!diablo1.usenet.blueworldhosting.com!feeder.usenetexpress.com!tr3.iad1.usenetexpress.com!69.80.99.27.MISMATCH!Xl.tags.giganews.com!local-2.nntp.ord.giganews.com!nntp.brightview.co.uk!news.brightview.co.uk.POSTED!not-for-mail
NNTP-Posting-Date: Wed, 02 Aug 2023 09:27:44 +0000
Date: Wed, 2 Aug 2023 10:27:43 +0100
MIME-Version: 1.0
User-Agent: Mozilla Thunderbird
Subject: Re: Ping Bob Pullen, Plusnet
Content-Language: en-GB
Newsgroups: uk.telecom.broadband
References: <ua94hr$3cccq$1@dont-email.me> <kiqkb6F6qntU1@mid.individual.net>
From: support@plus.net (Plusnet Support Team)
In-Reply-To: <kiqkb6F6qntU1@mid.individual.net>
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
Message-ID: <UNmcnW5TlN8NvFf5nZ2dnZfqnPidnZ2d@brightview.co.uk>
Lines: 16
X-Usenet-Provider: http://www.giganews.com
X-Trace: sv3-EaEhZgj6V5w3jZzpTIssOIMKGCTCZa28IytoMfJf2SBZdVgEY5krCs9KEVA24qGkgK/oFGt6jpTlwdZ!gT75Y7+FfU/3ZoVMdqie87t9ng2HfKIo0iUu6xewNUJeHm0Kfj6YLtFNX1isWjCfpUz/lMV0YWFr!HD/ksfdTXRrzsCRyCzeET1WUwDU=
X-Abuse-and-DMCA-Info: Please be sure to forward a copy of ALL headers
X-Abuse-and-DMCA-Info: Otherwise we will be unable to process your complaint properly
X-Postfilter: 1.3.40
 by: Plusnet Support Team - Wed, 2 Aug 2023 09:27 UTC

On 31/07/2023 21:36, Andy Burns wrote:
> NY wrote:
>
>> You've posted replies in the past when Plusnet users have had problems
>> with their service. Are you still available for helping in this way?
>
> plusnet.service.customer-feedback is another "hailing frequency" for Bob

I've replied over there.

--
|Bob Pullen Award-winning broadband
|Support ADSL/VDSL/FTTP
|Plusnet Plc. www.plus.net
+--------------- twitter.com/plusnet ----------------

1
server_pubkey.txt

rocksolid light 0.9.81
clearnet tor