Message-ID:

"Jesus may love you, but I think you're garbage wrapped in skin." -- Michael O'Donohugh

computers / comp.dcom.telecom / Re: Washington fines CenturyLink for 911 outage [telecom]

Washington fines CenturyLink for 911 outage [telecom]

<20230618190406.GA13118@telecomdigest.us>

https://news.novabbs.org/computers/article-flat.php?id=4453&group=comp.dcom.telecom#4453

copy link Newsgroups: comp.dcom.telecom

Path: i2pn2.org!i2pn.org!weretis.net!feeder6.news.weretis.net!news.cmpublishers.com!adore2!news.iecc.com!.POSTED.news.iecc.com!post.local
From: digest-replies@telecom-digest.org (The Telecom Digest)
Newsgroups: comp.dcom.telecom
Subject: Washington fines CenturyLink for 911 outage [telecom]
Date: 18 Jun 2023 15:04:06 -0400
Organization: The Telecom Digest
Sender: alias@iecc.com
Approved: telecom-moderator@telecom.csail.mit.edu
Message-ID: <20230618190406.GA13118@telecomdigest.us>
MIME-Version: 1.0
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 8bit
Injection-Info: gal.iecc.com; posting-host="news.iecc.com:2001:470:1f07:1126:0:676f:7373:6970";
logging-data="19943"; mail-complaints-to="abuse@iecc.com"
Content-Disposition: inline
Fcc: /home/moder8/Mail/sent_posts

by: The Telecom Digest - Sun, 18 Jun 2023 19:04 UTC

By Logan Washburn

Washington officials fined CenturyLink more than $1.3 million for a
two-day, statewide 911 outage.

The Utilities and Transportation Commission fined the company Monday
for a statewide 911 outage that began Dec. 27, 2018, and lasted 50
hours, according to a news release. CenturyLink, the state’s then-911
provider, failed to complete more than 13,000 calls.

https://whatcom-news.com/washington-fines-centurylink-for-911-outage_213027/

Re: Washington fines CenturyLink for 911 outage [telecom]

<qd_jM.7182$Zq81.3708@fx15.iad>

copy mid

https://news.novabbs.org/computers/article-flat.php?id=4458&group=comp.dcom.telecom#4458

copy link Newsgroups: comp.dcom.telecom

Path: i2pn2.org!i2pn.org!weretis.net!feeder6.news.weretis.net!news.misty.com!news.iecc.com!.POSTED.news.iecc.com!post.local
From: michael.trew@att.net (Michael Trew)
Newsgroups: comp.dcom.telecom
Subject: Re: Washington fines CenturyLink for 911 outage [telecom]
Date: 19 Jun 2023 11:10:15 -0400
Organization: The Telecom Digest
Sender: alias@iecc.com
Approved: telecom-moderator@telecom.csail.mit.edu
Message-ID: <qd_jM.7182$Zq81.3708@fx15.iad>
References: <20230618190406.GA13118@telecomdigest.us>
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 8bit
Injection-Info: gal.iecc.com; posting-host="news.iecc.com:2001:470:1f07:1126:0:676f:7373:6970";
logging-data="89989"; mail-complaints-to="abuse@iecc.com"
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.28) Gecko/20120306 Thunderbird/3.1.20
Original-Authentication-Results: iecc.com; spf=softfail spf.mailfrom=news-admin@admin.omicronmedia.com spf.helo=mod-relay.zaccari.net smtp.remote-ip="173.199.90.58"
Authentication-Results: iecc.com; spf=softfail spf.mailfrom=news-admin@admin.omicronmedia.com spf.helo=mod-relay.zaccari.net smtp.remote-ip="173.199.90.58"
In-Reply-To: <20230618190406.GA13118@telecomdigest.us>

by: Michael Trew - Mon, 19 Jun 2023 15:10 UTC

On 6/18/2023 3:04 PM, The Telecom Digest wrote:
> By Logan Washburn
>
> Washington officials fined CenturyLink more than $1.3 million for a
> two-day, statewide 911 outage.
>
> The Utilities and Transportation Commission fined the company Monday
> for a statewide 911 outage that began Dec. 27, 2018, and lasted 50
> hours, according to a news release. CenturyLink, the state’s then-911
> provider, failed to complete more than 13,000 calls.
>
> https://whatcom-news.com/washington-fines-centurylink-for-911-outage_213027/

Who gets to keep the fine? Unfortunately, in this case, the consumers
are probably out of luck, even though they should be getting their cut.
States vary, but in Ohio, if it's more than a 3 day outage, AT&T must
automatically refund the entire month of BLES. That happened to me
precisely once since 2015. For that I'm glad; I keep paying the land
line because it's stable, reliable service (including in power outages).

https://puco.ohio.gov/utilities/telecom/resources/basic-local-exchange-service

PUCO: "While the company is expected to repair service within 24 hours,
customers experiencing outages over 72 hours will receive credit for one
month of service."

Subject	Author
Washington fines CenturyLink for 911 outage [telecom]	The Telecom Digest
Washington fines CenturyLink for 911 outage [telecom]	Michael Trew