Hi,

I have a Hisense AP10CR2W portable air conditioner that was
in use when I lost power for about 2 minutes. After the power came
on, the air conditioner resumed running.

Now, when I turn off the air conditioner, it does NOT shut off
completely. The displays go off, there is no more cold air coming
out of the unit, but I hear something "running" inside. Now I have
to unplug the power cord to shut it off completely.

Note: This unit is out of warranty. I could not find out if there
is a "RESET" (not the one on power cord plug) procedure. I could
not find a "Reset" button..

A google search was unsuccessful. One place said to hold the
Fan and Mode buttons for a few seconds. It did NOT work, Another
place said to remove the front panel in order to access a Reset
button, but did not indicate the model number. I did not try that yet.

Hisense's web site, Support, Contact Us, gave me a toll free
telephone number, but that was NO help since if applied to
units under warranty.

Does anyone know a Reset procedure for this model?

Thank You in advance, John

On Sat, 09 Sep 2023 07:29:33 -0400, jaugustine@verizon.net wrote:

>Hi,
>
> I have a Hisense AP10CR2W portable air conditioner that was
>in use when I lost power for about 2 minutes. After the power came
>on, the air conditioner resumed running.
>
> Now, when I turn off the air conditioner, it does NOT shut off
>completely. The displays go off, there is no more cold air coming
>out of the unit, but I hear something "running" inside. Now I have
>to unplug the power cord to shut it off completely.
>
> Note: This unit is out of warranty. I could not find out if there
>is a "RESET" (not the one on power cord plug) procedure. I could
>not find a "Reset" button..
>
> A google search was unsuccessful. One place said to hold the
>Fan and Mode buttons for a few seconds. It did NOT work, Another
>place said to remove the front panel in order to access a Reset
>button, but did not indicate the model number. I did not try that yet.
>
> Hisense's web site, Support, Contact Us, gave me a toll free
>telephone number, but that was NO help since if applied to
>units under warranty.
>
> Does anyone know a Reset procedure for this model?
>
> Thank You in advance, John

Sorry I can't offer any specific advice, but a google search for
portable air conditioner reset
returns some hits that indicate that un-plugging and
leaving it unplugged for an extended time < 30 minutes >
should reset it.
Good luck.
John T.

<SNIP>
>
> Sorry I can't offer any specific advice, but a google search for
> portable air conditioner reset
> returns some hits that indicate that un-plugging and
>leaving it unplugged for an extended time < 30 minutes >
>should reset it.
> Good luck.
> John T.

Hi John T,

For many devices, unplugging for a while does act like a reset, but
not in this case. I had it unplugged for over 24 hours, but that did NOT
resolve the issue.

I could NOT find a Service Manual (PDF file) for this unit via google
search.

I wonder if a relay is "stuck" (contacts "fused" together) ?

Maybe, as a last resort, I will have to open up the unit, However,
I can still use it as long as I unplug it after I turn it off.

John

On Sat, 09 Sep 2023 14:21:19 -0400, jaugustine@verizon.net wrote:

><SNIP>
>>
>> Sorry I can't offer any specific advice, but a google search for
>> portable air conditioner reset
>> returns some hits that indicate that un-plugging and
>>leaving it unplugged for an extended time < 30 minutes >
>>should reset it.
>> Good luck.
>> John T.
>
>Hi John T,
> For many devices, unplugging for a while does act like a reset, but
>not in this case. I had it unplugged for over 24 hours, but that did NOT
>resolve the issue.
> I could NOT find a Service Manual (PDF file) for this unit via google
>search.
> I wonder if a relay is "stuck" (contacts "fused" together) ?
> Maybe, as a last resort, I will have to open up the unit, However,
>I can still use it as long as I unplug it after I turn it off.
> John
>

One other long-shot - with the device unplugged - press the
power button several times. This is sometimes suggested when
takng apart devices to discharge capacitors.
Is there a reset on the power cord plug ? Try resetting it.
John T.

>><SNIP>
>>>
>>> Sorry I can't offer any specific advice, but a google search for
>>> portable air conditioner reset
>>> returns some hits that indicate that un-plugging and
>>>leaving it unplugged for an extended time < 30 minutes >
>>>should reset it.
>>> Good luck.
>>> John T.
>>
>>Hi John T,
>> For many devices, unplugging for a while does act like a reset, but
>>not in this case. I had it unplugged for over 24 hours, but that did NOT
>>resolve the issue.
>> I could NOT find a Service Manual (PDF file) for this unit via google
>>search.
>> I wonder if a relay is "stuck" (contacts "fused" together) ?
>> Maybe, as a last resort, I will have to open up the unit, However,
>>I can still use it as long as I unplug it after I turn it off.
>> John
>>
>
>One other long-shot - with the device unplugged - press the
>power button several times. This is sometimes suggested when
>takng apart devices to discharge capacitors.
> Is there a reset on the power cord plug ? Try resetting it.
> John T.

UPDATE, ISSUE "WENT AWAY":

My Wife plugged in the air conditioner and turned it on. Later,
she turned if off, but this time, it turned off COMPLETELY !!
The power cord was NOT unplugged.

After about 15 minutes, I decided to try it out. Air ran for a half
hour. When I turned it off, it turned off completely.

Power cord does NOT have to be unplugged anymore.

John

On 9/9/2023 3:42 PM, jaugustine@verizon.net wrote:
>>> <SNIP>
>>>>
>>>> Sorry I can't offer any specific advice, but a google search for
>>>> portable air conditioner reset
>>>> returns some hits that indicate that un-plugging and
>>>> leaving it unplugged for an extended time < 30 minutes >
>>>> should reset it.
>>>> Good luck.
>>>> John T.
>>>
>>> Hi John T,
>>> For many devices, unplugging for a while does act like a reset, but
>>> not in this case. I had it unplugged for over 24 hours, but that did NOT
>>> resolve the issue.
>>> I could NOT find a Service Manual (PDF file) for this unit via google
>>> search.
>>> I wonder if a relay is "stuck" (contacts "fused" together) ?
>>> Maybe, as a last resort, I will have to open up the unit, However,
>>> I can still use it as long as I unplug it after I turn it off.
>>> John
>>>
>>
>> One other long-shot - with the device unplugged - press the
>> power button several times. This is sometimes suggested when
>> takng apart devices to discharge capacitors.
>> Is there a reset on the power cord plug ? Try resetting it.
>> John T.
>
> UPDATE, ISSUE "WENT AWAY":
>
> My Wife plugged in the air conditioner and turned it on. Later,
> she turned if off, but this time, it turned off COMPLETELY !!
> The power cord was NOT unplugged.
>
> After about 15 minutes, I decided to try it out. Air ran for a half
> hour. When I turned it off, it turned off completely.
>
> Power cord does NOT have to be unplugged anymore.
>
> John
>

The confessions of a true do it yourselfer. Good job!

On Saturday, September 9, 2023 at 6:43:07 PM UTC-4, jaugu...@verizon.net wrote:
> >><SNIP>
> >>>
> >>> Sorry I can't offer any specific advice, but a google search for
> >>> portable air conditioner reset
> >>> returns some hits that indicate that un-plugging and
> >>>leaving it unplugged for an extended time < 30 minutes >
> >>>should reset it.
> >>> Good luck.
> >>> John T.
> >>
> >>Hi John T,
> >> For many devices, unplugging for a while does act like a reset, but
> >>not in this case. I had it unplugged for over 24 hours, but that did NOT
> >>resolve the issue.
> >> I could NOT find a Service Manual (PDF file) for this unit via google
> >>search.
> >> I wonder if a relay is "stuck" (contacts "fused" together) ?
> >> Maybe, as a last resort, I will have to open up the unit, However,
> >>I can still use it as long as I unplug it after I turn it off.
> >> John
> >>
> >
> >One other long-shot - with the device unplugged - press the
> >power button several times. This is sometimes suggested when
> >takng apart devices to discharge capacitors.
> > Is there a reset on the power cord plug ? Try resetting it.
> > John T.
> UPDATE, ISSUE "WENT AWAY":
>
> My Wife plugged in the air conditioner and turned it on. Later,
> she turned if off, but this time, it turned off COMPLETELY !!
> The power cord was NOT unplugged.
>
> After about 15 minutes, I decided to try it out. Air ran for a half
> hour. When I turned it off, it turned off completely.
>
> Power cord does NOT have to be unplugged anymore.
>
> John

Could still be a knackered relay. My microwave would keep the magnetron on intermittently after it was shut off (telltale hum). I pulled the cover and whacked the relay which would last a couple of weeks before it would hang again. Once it was replaced, the problem went away.