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aus+uk / uk.media.radio.archers / Re: Beware Hornets Nest (but not the one you might think!)

SubjectAuthor
* Beware Hornets Nest (but not the one you might think!)Mike McMillan
+* Beware Hornets Nest (but not the one you might think!)J. P. Gilliver
|+* Beware Hornets Nest (but not the one you might think!)Kate B
||`- Beware Hornets Nest (but not the one you might think!)J. P. Gilliver
|`* Beware Hornets Nest (but not the one you might think!)Serena Blanchflower
| +* Beware Hornets Nest (but not the one you might think!)Kate B
| |`- Beware Hornets Nest (but not the one you might think!)Serena Blanchflower
| +* Beware Hornets Nest (but not the one you might think!)J. P. Gilliver
| |`* Beware Hornets Nest (but not the one you might think!)Serena Blanchflower
| | +* Beware Hornets Nest (but not the one you might think!)Nick Odell
| | |+* Beware Hornets Nest (but not the one you might think!)Joe Kerr
| | ||`- Beware Hornets Nest (but not the one you might think!)Mike McMillan
| | |+- Beware Hornets Nest (but not the one you might think!)Serena Blanchflower
| | |`* Beware Hornets Nest (but not the one you might think!)Jenny M Benson
| | | +- Beware Hornets Nest (but not the one you might think!)J. P. Gilliver
| | | `* Beware Hornets Nest (but not the one you might think!)Sam Plusnet
| | |  +* Beware Hornets Nest (but not the one you might think!)Steve Hague
| | |  |`- Beware Hornets Nest (but not the one you might think!)Mike McMillan
| | |  `* Beware Hornets Nest (but not the one you might think!)Serena Blanchflower
| | |   `* Beware Hornets Nest (but not the one you might think!)Vicky
| | |    +* Beware Hornets Nest (but not the one you might think!)J. P. Gilliver
| | |    |`* Beware Hornets Nest (but not the one you might think!)Serena Blanchflower
| | |    | `* Beware Hornets Nest (but not the one you might think!)J. P. Gilliver
| | |    |  +* Beware Hornets Nest (but not the one you might think!)Jim Easterbrook
| | |    |  |+- Beware Hornets Nest (but not the one you might think!)J. P. Gilliver
| | |    |  |`- Beware Hornets Nest (but not the one you might think!)John Ashby
| | |    |  `* Beware Hornets Nest (but not the one you might think!)Serena Blanchflower
| | |    |   `- Beware Hornets Nest (but not the one you might think!)J. P. Gilliver
| | |    `* Beware Hornets Nest (but not the one you might think!)Chris J Dixon
| | |     `* Beware Hornets Nest (but not the one you might think!)Chris
| | |      `* Beware Hornets Nest (but not the one you might think!)Sam Plusnet
| | |       `- Beware Hornets Nest (but not the one you might think!)Mike McMillan
| | `- Beware Hornets Nest (but not the one you might think!)Serena Blanchflower
| +* Beware Hornets Nest (but not the one you might think!)Chris
| |`- Beware Hornets Nest (but not the one you might think!)Serena Blanchflower
| `* Beware Hornets Nest (but not the one you might think!)Jim Easterbrook
|  +- Beware Hornets Nest (but not the one you might think!)krw
|  `* Beware Hornets Nest (but not the one you might think!)Serena Blanchflower
|   `- Beware Hornets Nest (but not the one you might think!)Nick Odell
`* Beware Hornets Nest (but not the one you might think!)carolet
 +* Beware Hornets Nest (but not the one you might think!)J. P. Gilliver
 |+* Beware Hornets Nest (but not the one you might think!)Sam Plusnet
 ||`* Beware Hornets Nest (but not the one you might think!)J. P. Gilliver
 || +* Beware Hornets Nest (but not the one you might think!)Mike McMillan
 || |`* Beware Hornets Nest (but not the one you might think!) - now old email accountsJ. P. Gilliver
 || | `* Beware Hornets Nest (but not the one you might think!) - now oldSteve Hague
 || |  +* Beware Hornets Nest (but not the one you might think!) - now old email accountsJ. P. Gilliver
 || |  |`- Beware Hornets Nest (but not the one you might think!) - now old email accountsChris J Dixon
 || |  +- Beware Hornets Nest (but not the one you might think!) - now oldBrritSki
 || |  +* Beware Hornets Nest (but not the one you might think!) - now oldSam Plusnet
 || |  |`* Beware Hornets Nest (but not the one you might think!) - now old email accountsJ. P. Gilliver
 || |  | `- Beware Hornets Nest (but not the one you might think!) - now oldKate B
 || |  `* Beware Hornets Nest (but not the one you might think!) - now oldkrw
 || |   `- Beware Hornets Nest (but not the one you might think!) - now old email accountsVicky
 || `- Beware Hornets Nest (but not the one you might think!)Sam Plusnet
 |`* Beware Hornets Nest (but not the one you might think!)Nick Odell
 | `* Beware Hornets Nest (but not the one you might think!)J. P. Gilliver
 |  `- Beware Hornets Nest (but not the one you might think!)Nick Odell
 `- Beware Hornets Nest (but not the one you might think!)Chris

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Re: Beware Hornets Nest (but not the one you might think!)

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Subject: Re: Beware Hornets Nest (but not the one you might think!)
From: nickodell@bigfoot.com (Nick Odell)
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 by: Nick Odell - Fri, 8 Sep 2023 20:05 UTC

On Friday, September 8, 2023 at 9:06:53 AM UTC, J. P. Gilliver wrote:
> In message <9f5f5244-976b-4c9f...@googlegroups.com> at
> Thu, 7 Sep 2023 13:33:44, Nick Odell <nick...@bigfoot.com> writes
> >I think in the beginning Ofcom's premise was that since the email
> >accounts had been set up and had been running during a time when
> >the customer was paying and the ISP was supposedly running them
> >at a profit, the only costs to the host would be electricity and storage..
> Somewhat more than that: domain maintenance. In order to keep going
> emails like <username>@ntlworld.com, <anything>@username.demon.co.uk,
> etc., they have to keep the ntlworld.com and demon.co.uk domains in
> existence. OK, the registration fee to Nominet or whoever is negligible,
> but it also involves keeping the machines running, or at least some
> routing software and the people to maintain that.
> >The cost of storing emails must be marginal compared to all the
> >things that ISPs now provide and charge for but since businesses
> >absolutely hate not to make a return on everything and cross-subsidy
> They also really hate keeping old software (or similar, "systems" if you
> like) going. When one of the big providers (e. g. of email software)
> makes some change - such as requiring certain security practices - the
> providers lie down and do what the software provider says. In the case
> of security things, they can pretend to hide behind the security aspect,
> but that's not their real reason.
> >is a dirty word in most circles, the requirement to maintain email
> >access seems to have been watered down to homeopathic levels.
> I like it (-:
> >
> >When I left PlusNet, all my services were shuttered and barred
> >within minutes - minutes! - of the account expiring.
> Interesting to know in case I ever do.

I'd just like to comment that that's a comment, not a criticism!
I'd decided to leave Plusnet and there was no further obligation
on their part - or mine come to that.

Would I recommend Plusnet to someone seeking an ISP? Most
definitely yes: I received many years of excellent service and
when there were problems they were dealt with expertly. What
more could you ask for? The only reason I left - for the information
of those I haven't already bored before - was that if I had not done
so I would have left a monthly service clocking up bills (and an
inflation-plus increase on the way) which incidentally would have
added up to the price of an air ticket to where I went.

My Mifi seems to be working out okay so far. It seems to be all
that I need.

Nick
nickodell49@yahoo.ca

Re: Beware Hornets Nest (but not the one you might think!) - now old email accounts

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From: chris@cdixon.me.uk (Chris J Dixon)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!) - now old email accounts
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 by: Chris J Dixon - Sat, 9 Sep 2023 09:18 UTC

J. P. Gilliver wrote:

>In message <klue81Ff3v6U1@mid.individual.net> at Thu, 7 Sep 2023
>18:06:08, Steve Hague <stevehague82@gmail.com> writes
>[]
>>My email address has changed several times, only once of my own doing.
>>AOL was my my first ISP, followed by Freeserve, then whatever EE was
>>called back then, followed by NTL and Virgin Media. When VM decided
>>they didn't want to do it any more, I took up with Plusnet. The chap I
>
>When you say "they didn't want to do it any more", do you mean Virgin
>decided to stop doing email, or stop doing broadband altogether? I
>thought they were still doing broadband.

Indeed they are. I am still with VM for broadband, and my
personal email redirects to my @ntlworld.com address.

Chris
--
Chris J Dixon Nottingham
'48/33 M B+ G++ A L(-) I S-- CH0(--)(p) Ar- T+ H0 ?Q
chris@cdixon.me.uk @ChrisJDixon1
Plant amazing Acers.

Re: Beware Hornets Nest (but not the one you might think!) - now old email accounts

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From: elvira@nospam.demon.co.uk (Kate B)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!) - now old
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 by: Kate B - Fri, 8 Sep 2023 11:21 UTC

On 08/09/2023 10:06, J. P. Gilliver wrote:
> In message <l3qKM.568448$Fgta.273953@fx10.iad> at Thu, 7 Sep 2023
> 21:06:40, Sam Plusnet <not@home.com> writes
> []
>> IIRC, my first ISP and email provider was Red Hot Ant.  They vanished
>> overnight under somewhat dubious circumstances.
>> I can't recall if I went directly from there to BT, or if there was an
>> intermediate step.
>
> I was briefly with something that grew out of bulletin boards - might
> have been fidonet, or that might have been something else. I think I may
> have had one or two others before joining Demon (though I was never with
> Compuserve or AOL). I stuck with the Demon address for a little while
> after they hived off management of those addresses to some other company
> whose name I forget, though left them a bit _before_ (Vodafone, as it
> was by then!) closed the *.demon.co.uk addresses altogether - I left
> when forgottenname played silly buggers with remaining Demon email users.

Before I was with Demon, I was with a Glasgow internet company called
almac. You were given your own sub-domain for your email alias, based on
one of the many Scottish islands. Does anyone remember
kate@yell.almac.co.uk? I used to add the word 'time', and then wittily
sign off saying 'take time out to reply'. Those were the days, eh?

--
Kate B

Re: Beware Hornets Nest (but not the one you might think!)

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From: nospam@blanchflower.me.uk (Serena Blanchflower)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: Sat, 9 Sep 2023 19:49:56 +0100
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 by: Serena Blanchflower - Sat, 9 Sep 2023 18:49 UTC

On 05/09/2023 21:24, Kate B wrote:
> I use EUKHost for cockaigne and Tsohost for one of the charities I help.

Thanks, I'll keep EUKHost in mind as one to look into.

> I have disabled Spamassassin which was an optional extra on both, but
> they both still use a filter called Spamhaus at the server level which
> blocks emails before they ever get to your email programme. A lot of
> mail providers use Spamhaus and it's a nuisance since it frequently has
> fits of uber-nannying. If your provider allows access through cPanel or
> similar you can often look at what's been bounced via the Track Delivery
> facility and sometimes it's possible to whitelist addresses or domains.

I think TSOHost only use cPanel if they're hosting a website for you,
not if you just have a domain and email forwarding. I had problems, a
few years ago, when a lot of emails were being bounced as spammy, I
think TSOHost had landed on a blacklist or two. It seems to be
something different this time.

--
Best wishes, Serena
Q. What lies in a pram and wobbles?
A. A jelly baby.

Re: Beware Hornets Nest (but not the one you might think!)

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From: nospam@blanchflower.me.uk (Serena Blanchflower)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
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 by: Serena Blanchflower - Sat, 9 Sep 2023 18:55 UTC

On 06/09/2023 06:12, J. P. Gilliver wrote:
> In message <ud811i$1t174$1@dont-email.me> at Tue, 5 Sep 2023 20:54:25,
> Serena Blanchflower <nospam@blanchflower.me.uk> writes
> []
....
>
>> the moment, gmail are pretty good, so emails sent to my domain are
>> forwarded to my gmail account.  If this changes though, I can simply
>> update the forwarding and redirect them to the email provider of my
>> choice.
>>
> Indeed: I think all hosting companies provide a forwarding function. The
> advantage there is you can change where it forwards to as often as you
> like, but your correspondents don't have to be told to use a new
> address. (I still actually collect all my mail from PlusNet, though I
> don't host with them.)

Exactly. After PlusNet had a rather unreliable patch, as far as email
was concerned, and it looked as if it was sliding down their priority
list, I was able to decamp to gmail with no difficulty.

> []
>> Thinking of that, does anyone have any recommendations for good domain
>> hosts?  I've had occasional problems with emails sent to my current
>> host (TSOHOST) being bounced[1]  so I'm thinking of moving.  I don't
>> have any webspace to worry about, so I'm just looking for someone to
>> host my domain and forward emails to the appropriate place.
>>
> I rather fear hosting companies are like internet service providers:
> they start off good but deteriorate. When I went that way, I started
> with tsoHost (incidentally, the name is because "we know hosting
> backwards and forwards" or something like that!) from recommendation - I
> think from DIST the old Turnpike 'group; their service was never bad,
> but I found it increasingly difficult to actually _configure_, and
> finally left them when they completely stopped telephone support. I'm
> now with Krystal, who seem OK - at least they have 'phone support. Their
> basic amethyst service is more than enough for me.

Thanks, I'll bear Krystal in mind as well. The lack of telephone
support is one of the reasons that, even if they sort out the current
problems without any hassle, I'll want to leave. Aggravated by them
strongly recommending that you use live chat, rather than raise a
ticket, but if there's a button for live chat on the website, it's been
VERY well camouflaged. It certainly doesn't seem to be where they tell
me to look for it :(

--
Best wishes, Serena
I don't feel old. I don't feel anything until noon. Then it's time for
my nap. (Bob Hope)

Re: Beware Hornets Nest (but not the one you might think!)

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From: nospam@blanchflower.me.uk (Serena Blanchflower)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: Sat, 9 Sep 2023 19:56:19 +0100
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 by: Serena Blanchflower - Sat, 9 Sep 2023 18:56 UTC

On 08/09/2023 18:45, Chris wrote:
> Welcome back mopmob!

Thanks
--
Best wishes, Serena
It may be that your sole purpose in life is simply to serve as a warning
to others.

Re: Beware Hornets Nest (but not the one you might think!)

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Subject: Re: Beware Hornets Nest (but not the one you might think!)
From: nickodell@bigfoot.com (Nick Odell)
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 by: Nick Odell - Sun, 10 Sep 2023 00:37 UTC

On Saturday, September 9, 2023 at 6:55:34 PM UTC, Serena Blanchflower wrote:
> On 06/09/2023 06:12, J. P. Gilliver wrote:
> > In message <ud811i$1t174$1...@dont-email.me> at Tue, 5 Sep 2023 20:54:25,
> > Serena Blanchflower <nos...@blanchflower.me.uk> writes
> > []
> ...
> >
> >> the moment, gmail are pretty good, so emails sent to my domain are
> >> forwarded to my gmail account. If this changes though, I can simply
> >> update the forwarding and redirect them to the email provider of my
> >> choice.
> >>
> > Indeed: I think all hosting companies provide a forwarding function. The
> > advantage there is you can change where it forwards to as often as you
> > like, but your correspondents don't have to be told to use a new
> > address. (I still actually collect all my mail from PlusNet, though I
> > don't host with them.)
> Exactly. After PlusNet had a rather unreliable patch, as far as email
> was concerned, and it looked as if it was sliding down their priority
> list, I was able to decamp to gmail with no difficulty.
> > []
> >> Thinking of that, does anyone have any recommendations for good domain
> >> hosts? I've had occasional problems with emails sent to my current
> >> host (TSOHOST) being bounced[1] so I'm thinking of moving. I don't
> >> have any webspace to worry about, so I'm just looking for someone to
> >> host my domain and forward emails to the appropriate place.
> >>
> > I rather fear hosting companies are like internet service providers:
> > they start off good but deteriorate. When I went that way, I started
> > with tsoHost (incidentally, the name is because "we know hosting
> > backwards and forwards" or something like that!) from recommendation - I
> > think from DIST the old Turnpike 'group; their service was never bad,
> > but I found it increasingly difficult to actually _configure_, and
> > finally left them when they completely stopped telephone support. I'm
> > now with Krystal, who seem OK - at least they have 'phone support. Their
> > basic amethyst service is more than enough for me.
> Thanks, I'll bear Krystal in mind as well. The lack of telephone
> support is one of the reasons that, even if they sort out the current
> problems without any hassle, I'll want to leave. Aggravated by them
> strongly recommending that you use live chat, rather than raise a
> ticket, but if there's a button for live chat on the website, it's been
> VERY well camouflaged. It certainly doesn't seem to be where they tell
> me to look for it :(

Perhaps they want you to use Live Chat to ask them
where the button is?

Nick
nickodell49@yahoo.ca

Re: Beware Hornets Nest (but not the one you might think!)

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From: joe_kerr@cheerful.com (Joe Kerr)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: Sun, 10 Sep 2023 11:05:33 +0100
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 by: Joe Kerr - Sun, 10 Sep 2023 10:05 UTC

On 10/09/2023 01:37, Nick Odell wrote:
> On Saturday, September 9, 2023 at 6:55:34 PM UTC, Serena Blanchflower wrote:

>> Aggravated by them
>> strongly recommending that you use live chat, rather than raise a
>> ticket, but if there's a button for live chat on the website, it's been
>> VERY well camouflaged. It certainly doesn't seem to be where they tell
>> me to look for it :(
>
> Perhaps they want you to use Live Chat to ask them
> where the button is?
>
> Nick
> nickodell49@yahoo.ca

I once got a VERY dirty look from a librarian for asking where their
enquiries desk was. Yes, I had looked.

--
Ric

Re: Beware Hornets Nest (but not the one you might think!)

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Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
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 by: Serena Blanchflower - Sun, 10 Sep 2023 10:22 UTC

On 10/09/2023 01:37, Nick Odell wrote:
> On Saturday, September 9, 2023 at 6:55:34 PM UTC, Serena Blanchflower wrote:
>> On 06/09/2023 06:12, J. P. Gilliver wrote:
>>> In message <ud811i$1t174$1...@dont-email.me> at Tue, 5 Sep 2023 20:54:25,
>>> Serena Blanchflower <nos...@blanchflower.me.uk> writes
>>> []
>> ...
>>>
>>>> the moment, gmail are pretty good, so emails sent to my domain are
>>>> forwarded to my gmail account. If this changes though, I can simply
>>>> update the forwarding and redirect them to the email provider of my
>>>> choice.
>>>>
>>> Indeed: I think all hosting companies provide a forwarding function. The
>>> advantage there is you can change where it forwards to as often as you
>>> like, but your correspondents don't have to be told to use a new
>>> address. (I still actually collect all my mail from PlusNet, though I
>>> don't host with them.)
>> Exactly. After PlusNet had a rather unreliable patch, as far as email
>> was concerned, and it looked as if it was sliding down their priority
>> list, I was able to decamp to gmail with no difficulty.
>>> []
>>>> Thinking of that, does anyone have any recommendations for good domain
>>>> hosts? I've had occasional problems with emails sent to my current
>>>> host (TSOHOST) being bounced[1] so I'm thinking of moving. I don't
>>>> have any webspace to worry about, so I'm just looking for someone to
>>>> host my domain and forward emails to the appropriate place.
>>>>
>>> I rather fear hosting companies are like internet service providers:
>>> they start off good but deteriorate. When I went that way, I started
>>> with tsoHost (incidentally, the name is because "we know hosting
>>> backwards and forwards" or something like that!) from recommendation - I
>>> think from DIST the old Turnpike 'group; their service was never bad,
>>> but I found it increasingly difficult to actually _configure_, and
>>> finally left them when they completely stopped telephone support. I'm
>>> now with Krystal, who seem OK - at least they have 'phone support. Their
>>> basic amethyst service is more than enough for me.
>> Thanks, I'll bear Krystal in mind as well. The lack of telephone
>> support is one of the reasons that, even if they sort out the current
>> problems without any hassle, I'll want to leave. Aggravated by them
>> strongly recommending that you use live chat, rather than raise a
>> ticket, but if there's a button for live chat on the website, it's been
>> VERY well camouflaged. It certainly doesn't seem to be where they tell
>> me to look for it :(
>
> Perhaps they want you to use Live Chat to ask them
> where the button is?

Yes, I have a nasty feeling that that's what they want :(

--
Best wishes, Serena
Q. How do monkeys make toast?
A. Stick some bread under the gorilla!

Re: Beware Hornets Nest (but not the one you might think!)

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From: toodle.pip1@virginmedia.com (Mike McMillan)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: Sun, 10 Sep 2023 10:28:21 -0000 (UTC)
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 by: Mike McMillan - Sun, 10 Sep 2023 10:28 UTC

Joe Kerr <joe_kerr@cheerful.com> wrote:
> On 10/09/2023 01:37, Nick Odell wrote:
>> On Saturday, September 9, 2023 at 6:55:34 PM UTC, Serena Blanchflower wrote:
>
>>> Aggravated by them
>>> strongly recommending that you use live chat, rather than raise a
>>> ticket, but if there's a button for live chat on the website, it's been
>>> VERY well camouflaged. It certainly doesn't seem to be where they tell
>>> me to look for it :(
>>
>> Perhaps they want you to use Live Chat to ask them
>> where the button is?
>>
>> Nick
>> nickodell49@yahoo.ca
>
> I once got a VERY dirty look from a librarian for asking where their
> enquiries desk was. Yes, I had looked.
>

Were you looking for Great Expectations by Darles Chickins by any chance?

--
Toodle Pip, Mike McMillan

Re: Beware Hornets Nest (but not the one you might think!)

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From: NemoNews@hotmail.co.uk (Jenny M Benson)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: Mon, 11 Sep 2023 10:59:43 +0100
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 by: Jenny M Benson - Mon, 11 Sep 2023 09:59 UTC

On 10/09/2023 01:37, Nick Odell wrote:
>> Thanks, I'll bear Krystal in mind as well. The lack of telephone
>> support is one of the reasons that, even if they sort out the current
>> problems without any hassle, I'll want to leave. Aggravated by them
>> strongly recommending that you use live chat, rather than raise a
>> ticket, but if there's a button for live chat on the website, it's been
>> VERY well camouflaged. It certainly doesn't seem to be where they tell
>> me to look for it 🙁
> Perhaps they want you to use Live Chat to ask them
> where the button is?

That's like me wanting to change the password on Satander's site because
it's hardly ever needed and I had forgotten what it was. But in order
to change my password I have to ... enter my password.
--
Jenny M Benson

Re: Beware Hornets Nest (but not the one you might think!)

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Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
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 by: J. P. Gilliver - Mon, 11 Sep 2023 13:15 UTC

In message <km86odF1r5sU1@mid.individual.net> at Mon, 11 Sep 2023
10:59:43, Jenny M Benson <NemoNews@hotmail.co.uk> writes
[]
>That's like me wanting to change the password on Satander's site
>because it's hardly ever needed and I had forgotten what it was. But
>in order to change my password I have to ... enter my password.

That's very common, and understandable. However, _because_ people do
forget passwords, there's _usually_ a way round - ideally (from the
security point of view) involving hard-to-do procedures involving
security questions, codes sent to mobiles, and/or other similar things;
often, in practice, they actually reduce security by _not_ being so
difficult. (For example, in a "chat" to O2 this morning, since I didn't
have the mobile I was talking about, they sent the code to my email -
presumably having forgotten that their chat system had asked me for the
email earlier in the chat.)
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

Imagine a world with no hypothetical situations...

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Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
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In-Reply-To: <udif34$49n9$3@dont-email.me>
 by: Serena Blanchflower - Mon, 11 Sep 2023 14:26 UTC

On 09/09/2023 19:55, Serena Blanchflower wrote:
> Thanks, I'll bear Krystal in mind as well.  The lack of telephone
> support is one of the reasons that, even if they sort out the current
> problems without any hassle, I'll want to leave.  Aggravated by them
> strongly recommending that you use live chat, rather than raise a
> ticket, but if there's a button for live chat on the website, it's been
> VERY well camouflaged.  It certainly doesn't seem to be where they tell
> me to look for it 🙁

To TSOHost's credit, I've had a reply to my ticket this morning but
telling me that:

> The MX Records for blanchflower.me.uk is pointing to the Daily platform, which has been decommissioned.
>
> Multiple communications on the matter should have been sent in the past months to let you know of the Daily's Retirement, we kindly ask you to let us know if none arrived so we can further investigate.

Needless to say, I haven't heard anything from them about this. They
went on to recommend that I buy a professional email hosting package
from them, which I don't want, so I will definitely be moving away from
them.

--
Best wishes, Serena
Q. What's white and crumbly and swings through the trees?
A. A meringutang

Re: Beware Hornets Nest (but not the one you might think!)

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 by: Sam Plusnet - Mon, 11 Sep 2023 18:54 UTC

On 11/09/2023 10:59, Jenny M Benson wrote:
> On 10/09/2023 01:37, Nick Odell wrote:
>>> Thanks, I'll bear Krystal in mind as well. The lack of telephone
>>> support is one of the reasons that, even if they sort out the current
>>> problems without any hassle, I'll want to leave. Aggravated by them
>>> strongly recommending that you use live chat, rather than raise a
>>> ticket, but if there's a button for live chat on the website, it's been
>>> VERY well camouflaged. It certainly doesn't seem to be where they tell
>>> me to look for it 🙁
>> Perhaps they want you to use Live Chat to ask them
>> where the button is?
>
> That's like me wanting to change the password on Satander's site because
> it's hardly ever needed and I had forgotten what it was.  But in order
> to change my password I have to ... enter my password.

I had that one! Or something Similar.
My (IIRC) phobile provider changed the rules for passwords from minimum
6 characters to minimum 8...
In order to change my password to suit the new scheme, I just had to
login... but the login thingy rejected my existing password because it
didn't conform to the new standard.
I am no longer using that phobile provider.

Re: Beware Hornets Nest (but not the one you might think!)

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From: stevehague82@gmail.com (Steve Hague)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: Tue, 12 Sep 2023 11:09:50 +0100
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In-Reply-To: <InJLM.8$PtYa.3@fx16.iad>
 by: Steve Hague - Tue, 12 Sep 2023 10:09 UTC

On 11/09/2023 19:54, Sam Plusnet wrote:
> On 11/09/2023 10:59, Jenny M Benson wrote:
>> On 10/09/2023 01:37, Nick Odell wrote:
>>>> Thanks, I'll bear Krystal in mind as well. The lack of telephone
>>>> support is one of the reasons that, even if they sort out the current
>>>> problems without any hassle, I'll want to leave. Aggravated by them
>>>> strongly recommending that you use live chat, rather than raise a
>>>> ticket, but if there's a button for live chat on the website, it's been
>>>> VERY well camouflaged. It certainly doesn't seem to be where they tell
>>>> me to look for it 🙁
>>> Perhaps they want you to use Live Chat to ask them
>>> where the button is?
>>
>> That's like me wanting to change the password on Satander's site
>> because it's hardly ever needed and I had forgotten what it was.  But
>> in order to change my password I have to ... enter my password.
>
> I had that one!  Or something Similar.
> My (IIRC) phobile provider changed the rules for passwords from minimum
> 6 characters to minimum 8...
> In order to change my password to suit the new scheme, I just had to
> login... but the login thingy rejected my existing password because it
> didn't conform to the new standard.
> I am no longer using that phobile provider.
When I started my laptop this morning, I had the blue screen of
death,and a loud American woman telling me that my identity might have
been stolen, and under no circumstances should I carry out a re-start.
There was an 0800 phone number for me to ring. Hopefully I didn't fall
out of the stupid tree and hit all the branches on the way down, so I
ignored the phone number and re-started my lap top, so far, so good.

Re: Beware Hornets Nest (but not the one you might think!)

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From: toodle.pip1@virginmedia.com (Mike McMillan)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: Tue, 12 Sep 2023 13:06:12 -0000 (UTC)
Organization: A noiseless patient Spider
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 by: Mike McMillan - Tue, 12 Sep 2023 13:06 UTC

Steve Hague <stevehague82@gmail.com> wrote:
> On 11/09/2023 19:54, Sam Plusnet wrote:
>> On 11/09/2023 10:59, Jenny M Benson wrote:
>>> On 10/09/2023 01:37, Nick Odell wrote:
>>>>> Thanks, I'll bear Krystal in mind as well. The lack of telephone
>>>>> support is one of the reasons that, even if they sort out the current
>>>>> problems without any hassle, I'll want to leave. Aggravated by them
>>>>> strongly recommending that you use live chat, rather than raise a
>>>>> ticket, but if there's a button for live chat on the website, it's been
>>>>> VERY well camouflaged. It certainly doesn't seem to be where they tell
>>>>> me to look for it 🙁
>>>> Perhaps they want you to use Live Chat to ask them
>>>> where the button is?
>>>
>>> That's like me wanting to change the password on Satander's site
>>> because it's hardly ever needed and I had forgotten what it was.  But
>>> in order to change my password I have to ... enter my password.
>>
>> I had that one!  Or something Similar.
>> My (IIRC) phobile provider changed the rules for passwords from minimum
>> 6 characters to minimum 8...
>> In order to change my password to suit the new scheme, I just had to
>> login... but the login thingy rejected my existing password because it
>> didn't conform to the new standard.
>> I am no longer using that phobile provider.
> When I started my laptop this morning, I had the blue screen of
> death,and a loud American woman telling me that my identity might have
> been stolen, and under no circumstances should I carry out a re-start.
> There was an 0800 phone number for me to ring. Hopefully I didn't fall
> out of the stupid tree and hit all the branches on the way down, so I
> ignored the phone number and re-started my lap top, so far, so good.
>

I expect that they found other phish to fry!

--
Toodle Pip, Mike McMillan

Re: Beware Hornets Nest (but not the one you might think!)

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From: nospam@blanchflower.me.uk (Serena Blanchflower)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: Tue, 12 Sep 2023 15:39:20 +0100
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 by: Serena Blanchflower - Tue, 12 Sep 2023 14:39 UTC

On 11/09/2023 19:54, Sam Plusnet wrote:
> On 11/09/2023 10:59, Jenny M Benson wrote:
>> On 10/09/2023 01:37, Nick Odell wrote:
>>>> Thanks, I'll bear Krystal in mind as well. The lack of telephone
>>>> support is one of the reasons that, even if they sort out the current
>>>> problems without any hassle, I'll want to leave. Aggravated by them
>>>> strongly recommending that you use live chat, rather than raise a
>>>> ticket, but if there's a button for live chat on the website, it's been
>>>> VERY well camouflaged. It certainly doesn't seem to be where they tell
>>>> me to look for it 🙁
>>> Perhaps they want you to use Live Chat to ask them
>>> where the button is?
>>
>> That's like me wanting to change the password on Satander's site
>> because it's hardly ever needed and I had forgotten what it was.  But
>> in order to change my password I have to ... enter my password.
>
> I had that one!  Or something Similar.
> My (IIRC) phobile provider changed the rules for passwords from minimum
> 6 characters to minimum 8...
> In order to change my password to suit the new scheme, I just had to
> login... but the login thingy rejected my existing password because it
> didn't conform to the new standard.
> I am no longer using that phobile provider.

While going round in circles, trying to regain access to my emails[1]
this morning, I ended up in the happy situation of needing to change the
password to my new email inbox. Inevitably, this resulted in them
sending an email with a link to enable me to do this, to the inbox whose
emails I couldn't access...

Thankfully, after a long session on Live Chat (which had reappeared as
an option), I now have a backup email address in the system to which
they were happy to send the necessary link.

[1] Thankfully, I think I now have functioning email. I just need to
do a little tweaking to get things working properly before I, no doubt,
foul it up again when I move my domain to a new host!

--
Best wishes, Serena
Q. What do you call a man with jelly in one ear and custard in the other?
A. A trifle deaf.

Re: Beware Hornets Nest (but not the one you might think!)

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From: vicky.ayech@gmail.com (Vicky)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: Tue, 12 Sep 2023 17:28:19 +0100
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 by: Vicky - Tue, 12 Sep 2023 16:28 UTC

On Tue, 12 Sep 2023 15:39:20 +0100, Serena Blanchflower
<nospam@blanchflower.me.uk> wrote:

>On 11/09/2023 19:54, Sam Plusnet wrote:
>> On 11/09/2023 10:59, Jenny M Benson wrote:
>>> On 10/09/2023 01:37, Nick Odell wrote:
>>>>> Thanks, I'll bear Krystal in mind as well. The lack of telephone
>>>>> support is one of the reasons that, even if they sort out the current
>>>>> problems without any hassle, I'll want to leave. Aggravated by them
>>>>> strongly recommending that you use live chat, rather than raise a
>>>>> ticket, but if there's a button for live chat on the website, it's been
>>>>> VERY well camouflaged. It certainly doesn't seem to be where they tell
>>>>> me to look for it ?
>>>> Perhaps they want you to use Live Chat to ask them
>>>> where the button is?
>>>
>>> That's like me wanting to change the password on Satander's site
>>> because it's hardly ever needed and I had forgotten what it was.  But
>>> in order to change my password I have to ... enter my password.
>>
>> I had that one!  Or something Similar.
>> My (IIRC) phobile provider changed the rules for passwords from minimum
>> 6 characters to minimum 8...
>> In order to change my password to suit the new scheme, I just had to
>> login... but the login thingy rejected my existing password because it
>> didn't conform to the new standard.
>> I am no longer using that phobile provider.
>
>While going round in circles, trying to regain access to my emails[1]
>this morning, I ended up in the happy situation of needing to change the
>password to my new email inbox. Inevitably, this resulted in them
>sending an email with a link to enable me to do this, to the inbox whose
>emails I couldn't access...
>
>Thankfully, after a long session on Live Chat (which had reappeared as
>an option), I now have a backup email address in the system to which
>they were happy to send the necessary link.
>
>[1] Thankfully, I think I now have functioning email. I just need to
>do a little tweaking to get things working properly before I, no doubt,
>foul it up again when I move my domain to a new host!

You think you've got problems? I got an ipad for my birthday. I
already have problems using the iphone and this does similar things
with a bigger screen. I know it is good for old people to keep
learning new things. Mr Grumpy tries very hard to be nice about
showing me stuff on it :). I have a keyboard coming which should
help. IRC client is sorted (tyhank you B) but not news.

Does anyone else find their fingerprints faded with age? So i can't
use them to sign in things. It is not just phone and tablet but when
I went to give finger prints to get an Austrian passport they had
trouble there too and said it is not unusual with older people.

Re: Beware Hornets Nest (but not the one you might think!)

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Message-ID: <h0k8BiFCLKAlFwoN@255soft.uk>
Date: Tue, 12 Sep 2023 18:41:22 +0100
From: G6JPG@255soft.uk (J. P. Gilliver)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
References: <ud712p$1ulbs$1@dont-email.me> <QNTrjUFdSz9kFwwP@255soft.uk> <ud811i$1t174$1@dont-email.me> <ErSO6oTUpA+kFw4z@255soft.uk> <udif34$49n9$3@dont-email.me> <50695e28-4c16-4e3c-83ea-f6b1b8ea2d93n@googlegroups.com> <km86odF1r5sU1@mid.individual.net> <InJLM.8$PtYa.3@fx16.iad> <udpt6o$1fnmn$2@dont-email.me> <3541gi93hp4r3aa7j4899prq94q285bi5p@4ax.com>
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 by: J. P. Gilliver - Tue, 12 Sep 2023 17:41 UTC

In message <3541gi93hp4r3aa7j4899prq94q285bi5p@4ax.com> at Tue, 12 Sep
2023 17:28:19, Vicky <vicky.ayech@gmail.com> writes
>On Tue, 12 Sep 2023 15:39:20 +0100, Serena Blanchflower
><nospam@blanchflower.me.uk> wrote:
[]
>>While going round in circles, trying to regain access to my emails[1]
>>this morning, I ended up in the happy situation of needing to change the
>>password to my new email inbox. Inevitably, this resulted in them
>>sending an email with a link to enable me to do this, to the inbox whose
>>emails I couldn't access...

It's just unbelievable how often they get into that or a similar
situation; you'd think they'd have got used to it by now. Reminiscent of
Flanders and Swann's "There's a hole in my budget".
>>
>>Thankfully, after a long session on Live Chat (which had reappeared as
>>an option), I now have a backup email address in the system to which
>>they were happy to send the necessary link.

Gmail has its uses (-:
>>
>>[1] Thankfully, I think I now have functioning email. I just need to
>>do a little tweaking to get things working properly before I, no doubt,
>>foul it up again when I move my domain to a new host!

With the two hosting companies I've been with - tsoHost and Krystal -
I've always just arranged for them to forward all my incoming email to
PlusNet, which I then continue to collect from. And I send direct
through PN's system, not involving the hosters at all (though I had to
get them to tweak when gmail decided it didn't like me doing things that
way).
>
>
>You think you've got problems? I got an ipad for my birthday. I
>already have problems using the iphone and this does similar things
>with a bigger screen. I know it is good for old people to keep
>learning new things. Mr Grumpy tries very hard to be nice about

I've been seeing some news coverage of how Apple are having to do what
the EU wants regarding chargers.

>showing me stuff on it :). I have a keyboard coming which should

Yes, I used to use an external keyboard with my last laptop, and it did
help a lot. (For this one, I made sure to get a big enough laptop that
the keyboard has a numeric pad; I don't actually use the thing "on the
road" anyway.)

>help. IRC client is sorted (tyhank you B) but not news.
>
>Does anyone else find their fingerprints faded with age? So i can't
>use them to sign in things. It is not just phone and tablet but when
>I went to give finger prints to get an Austrian passport they had
>trouble there too and said it is not unusual with older people.

Interesting! They didn't seem to have any trouble taking mine just over
a year ago (still waiting for my dates).
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

.... the greatest musical festival in the world that doesn't involve mud.
- Eddie Mair, RT 2014/8/16-22

Re: Beware Hornets Nest (but not the one you might think!)

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From: chris@cdixon.me.uk (Chris J Dixon)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
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 by: Chris J Dixon - Tue, 12 Sep 2023 18:52 UTC

Vicky wrote:

>Does anyone else find their fingerprints faded with age? So i can't
>use them to sign in things. It is not just phone and tablet but when
>I went to give finger prints to get an Austrian passport they had
>trouble there too and said it is not unusual with older people.

My phone has a fairly inaccessible fingerprint scanner, and it
simply was not possible to get it to create enough of a scan to
be acceptable. My fingerprints are pretty smooth, and
occasionally, especially if dry, do not have as much grip as
might be useful.

I sometimes have problems with touch screens that won't respond.

Chris
--
Chris J Dixon Nottingham
'48/33 M B+ G++ A L(-) I S-- CH0(--)(p) Ar- T+ H0 ?Q
chris@cdixon.me.uk @ChrisJDixon1
Plant amazing Acers.

Re: Beware Hornets Nest (but not the one you might think!)

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From: nospam@blanchflower.me.uk (Serena Blanchflower)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: Tue, 12 Sep 2023 21:52:17 +0100
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 by: Serena Blanchflower - Tue, 12 Sep 2023 20:52 UTC

On 12/09/2023 18:41, J. P. Gilliver wrote:
> With the two hosting companies I've been with - tsoHost and Krystal -
> I've always just arranged for them to forward all my incoming email to
> PlusNet, which I then continue to collect from. And I send direct
> through PN's system, not involving the hosters at all (though I had to
> get them to tweak when gmail decided it didn't like me doing things that
> way).

The reason I hadn't been receiving any emails is that TSOHost no longer
provides that service but, for whatever reason, had failed to send me
all the masses of emails I apparently should have received over recent
months. My temporary solution has had to be to take a "Professional
Email package"[1].

This allows for some mail forwarding but I haven't got it set up quite
how I want it yet. The decision as to how long I leave it before I get
round to transferring my domain will be based, to a large degree, will
be based on how well I can get it set up.

[1] Shifting to a new domain host would be likely to take a week or so
to set up, with no emails getting through until this was complete.

--
Best wishes, Serena
Think it possible that you may be mistaken. (Quaker Advices and Queries #17)

Re: Beware Hornets Nest (but not the one you might think!)

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Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
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 by: J. P. Gilliver - Wed, 13 Sep 2023 07:42 UTC

In message <udqj22$1fnmm$2@dont-email.me> at Tue, 12 Sep 2023 21:52:17,
Serena Blanchflower <nospam@blanchflower.me.uk> writes
>On 12/09/2023 18:41, J. P. Gilliver wrote:
>> With the two hosting companies I've been with - tsoHost and Krystal -
>>I've always just arranged for them to forward all my incoming email to
>>PlusNet, which I then continue to collect from. And I send direct
>>through PN's system, not involving the hosters at all (though I had to
>>get them to tweak when gmail decided it didn't like me doing things
>>that way).
>
>The reason I hadn't been receiving any emails is that TSOHost no longer
>provides that service but, for whatever reason, had failed to send me

That's a useful warning: I assumed that all hosting providers had a
forwarding option. If one of them stops doing it, I bet others will
follow, so I'll have to keep an eye on Krystal.

(I wouldn't be surprised if - tsoHost in your case - still _do_ have the
facility, but not known to all their staff, who IME [all such staff, not
just at that company] tend to say "no, we don't do that" rather than "I
don't know about that".)

>all the masses of emails I apparently should have received over recent

They'll have sent them via the system they'd turned off (-:

>months. My temporary solution has had to be to take a "Professional
>Email package"[1].
>
>This allows for some mail forwarding but I haven't got it set up quite
>how I want it yet. The decision as to how long I leave it before I get
>round to transferring my domain will be based, to a large degree, will
>be based on how well I can get it set up.
>
So they're getting extra money out of you )-:.
>
>
>[1] Shifting to a new domain host would be likely to take a week or so
>to set up, with no emails getting through until this was complete.
>
I transferred to Krystal a few weeks _before_ my tsoHost thing ran out,
and I _think_ that went through in a day or two, including emails. Talk
to them - see how well or otherwise they explain the process; if badly,
try someone else. (If you _do_ go to Krystal, tell them I sent you - I
can't remember if they have a referral system, but always worth a try!)
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

I don't like activity holidays. I like /inactivity/ holidays.
- Miriam Margolyes, RT 2017/4/15-21

Re: Beware Hornets Nest (but not the one you might think!)

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From: news@jim-easterbrook.me.uk (Jim Easterbrook)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: 13 Sep 2023 07:52:36 GMT
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 by: Jim Easterbrook - Wed, 13 Sep 2023 07:52 UTC

On Wed, 13 Sep 2023 08:42:54 +0100, J. P. Gilliver wrote:
>
> (I wouldn't be surprised if - tsoHost in your case - still _do_ have the
> facility, but not known to all their staff, who IME [all such staff, not
> just at that company] tend to say "no, we don't do that" rather than "I
> don't know about that".)

https://xkcd.com/806/

--
Jim <http://www.jim-easterbrook.me.uk/>
1959/1985? M B+ G+ A L- I- S- P-- CH0(p) Ar++ T+ H0 Q--- Sh0

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Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
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 by: J. P. Gilliver - Wed, 13 Sep 2023 08:06 UTC

In message <kmd824Fpkd3U1@mid.individual.net> at Wed, 13 Sep 2023
07:52:36, Jim Easterbrook <news@jim-easterbrook.me.uk> writes
>On Wed, 13 Sep 2023 08:42:54 +0100, J. P. Gilliver wrote:
>>
>> (I wouldn't be surprised if - tsoHost in your case - still _do_ have the
>> facility, but not known to all their staff, who IME [all such staff, not
>> just at that company] tend to say "no, we don't do that" rather than "I
>> don't know about that".)
>
>https://xkcd.com/806/
>
That is _lovely_ - thanks. (Especially the last frame, sadly.)

Though it covers a _slightly_ different situation - the common one of
the droid following a script; rather than not being _aware_ that
something is available. (As almost universal now with usenet/news.)
Obviously, there's overlap.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

Astaire was, of course, peerless, but it's worth remembering that Rogers does
everything he does, only backwards and in high heels. - Barry Norman in Radio
Times 5-11 January 2013

Re: Beware Hornets Nest (but not the one you might think!)

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From: johnashby20@yahoo.com (John Ashby)
Newsgroups: uk.media.radio.archers
Subject: Re: Beware Hornets Nest (but not the one you might think!)
Date: Wed, 13 Sep 2023 09:52:38 +0100
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 by: John Ashby - Wed, 13 Sep 2023 08:52 UTC

On 13/09/2023 08:52, Jim Easterbrook wrote:
> On Wed, 13 Sep 2023 08:42:54 +0100, J. P. Gilliver wrote:
>>
>> (I wouldn't be surprised if - tsoHost in your case - still _do_ have the
>> facility, but not known to all their staff, who IME [all such staff, not
>> just at that company] tend to say "no, we don't do that" rather than "I
>> don't know about that".)
>
> https://xkcd.com/806/
>

One of the best.

john


aus+uk / uk.media.radio.archers / Re: Beware Hornets Nest (but not the one you might think!)

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