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aus+uk / uk.media.radio.archers / Re: We are Virgin but you must pay for the changeover to VOIP.

SubjectAuthor
* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
+* We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|+* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
||+* We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|||`* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
||| `* We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|||  `* We are Virgin but you must pay for the changeover to VOIP.Kate B
|||   `* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|||    `* We are Virgin but you must pay for the changeover to VOIP.Kate B
|||     +* We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|||     |`- We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|||     `* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|||      +* We are Virgin but you must pay for the changeover to VOIP.Kate B
|||      |+* We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|||      ||`* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|||      || +* [OT] Climate change (Fwd: Re: We are Virgin but you must pay for thePhilip Hole
|||      || |+- [OT] Climate change (Fwd: Re: We are Virgin but you must pay forIain Archer
|||      || |+- [OT] Climate change (Fwd: Re: We are Virgin but you mustMike McMillan
|||      || |+* [OT] Climate change (Fwd: Re: We are Virgin but you must pay for the changeover Penny
|||      || ||`- [OT] Climate change (Fwd: Re: We are Virgin but you must pay forSam Plusnet
|||      || |`* [OT] Climate change (Fwd: Re: We are Virgin but you must pay forkrw
|||      || | +* [OT] Climate change (Fwd: Re: We are Virgin but you must pay forjohn ashby
|||      || | |+- [OT] Climate change (Fwd: Re: We are Virgin but you mustMike McMillan
|||      || | |`- [OT] Climate change (Fwd: Re: We are Virgin but you must pay forSam Plusnet
|||      || | `* [OT] Climate change (Fwd: Re: We are Virgin but you mustChris
|||      || |  `* [OT] Climate change (Fwd: Re: We are Virgin but you must pay forkrw
|||      || |   +* [OT] Climate change (Fwd: Re: We are Virgin but you must pay forPhil
|||      || |   |`* [OT] Climate change (Fwd: Re: We are Virgin but you mustChris
|||      || |   | `* [OT] Climate change (Fwd: Re: We are Virgin but you mustMike McMillan
|||      || |   |  `* [OT] Climate change (Fwd: Re: We are Virgin but you mustMike McMillan
|||      || |   |   +* [OT] Climate change (Fwd: Re: We are Virgin but you must pay forKate B
|||      || |   |   |`- [OT] Climate change (Fwd: Re: We are Virgin but you mustMike McMillan
|||      || |   |   +* [OT] Climate change (Fwd: Re: We are Virgin but you must pay forJenny M Benson
|||      || |   |   |`* [OT] Climate change (Fwd: Re: We are Virgin but you must pay forNick Odell
|||      || |   |   | `- [OT] Climate change (Fwd: Re: We are Virgin but you must pay for the changeover J. P. Gilliver
|||      || |   |   `* [OT] Climate change (Fwd: Re: We are Virgin but you must pay for the changeover Vicky
|||      || |   |    `- [OT] Climate change (Fwd: Re: We are Virgin but you must pay for the changeover J. P. Gilliver
|||      || |   `- [OT] Climate change (Fwd: Re: We are Virgin but you mustChris
|||      || +- We are Virgin but you must pay for the changeover to VOIP.Chris
|||      || `- We are Virgin but you must pay for the changeover to VOIP.Joe Kerr
|||      |`- We are Virgin but you must pay for the changeover to VOIP.Chris
|||      `* We are Virgin but you must pay for the changeover to VOIP.Philip Hole
|||       +- We are Virgin but you must pay for the changeover to VOIP.Iain Archer
|||       +- We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|||       `* We are Virgin but you must pay for the changeover to VOIP.Pete W
|||        +- We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|||        +* We are Virgin but you must pay for the changeover to VOIP.Chris J Dixon
|||        |`* We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|||        | `* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|||        |  `* We are Virgin but you must pay for the changeover to VOIP.Chris J Dixon
|||        |   `* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|||        |    `* We are Virgin but you must pay for the changeover to VOIP.Chris J Dixon
|||        |     `* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|||        |      `* We are Virgin but you must pay for the changeover to VOIP.Chris J Dixon
|||        |       `* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|||        |        `* We are Virgin but you must pay for the changeover to VOIP.Chris J Dixon
|||        |         `- We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|||        `* We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|||         +- We are Virgin but you must pay for the changeover to VOIP.Pete W
|||         `- We are Virgin but you must pay for the changeover to VOIP.Penny
||`* We are Virgin but you must pay for the changeover to VOIP.Philip Hole
|| `- We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|+* We are Virgin but you must pay for the changeover to VOIP.Penny
||`- We are Virgin but you must pay for the changeover to VOIP.Vicky
|+- We are Virgin but you must pay for the changeover to VOIP.Chris
|`* We are Virgin but you must pay for the changeover to VOIP.Joe Kerr
| +* We are Virgin but you must pay for the changeover to VOIP.Chris J Dixon
| |+- We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
| |`* We are Virgin but you must pay for the changeover to VOIP.Joe Kerr
| | `- We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
| `* We are Virgin but you must pay for the changeover to VOIP.Nick Odell
|  +* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|  |`* We are Virgin but you must pay for the changeover to VOIP.Sam Plusnet
|  | `- We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|  +- We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|  `* We are Virgin but you must pay for the changeover to VOIP.Joe Kerr
|   `* We are Virgin but you must pay for the changeover to VOIP.BrritSki
|    +- We are Virgin but you must pay for the changeover to VOIP.Vicky
|    `* We are Virgin but you must pay for the changeover to VOIP.Nick Odell
|     +* We are Virgin but you must pay for the changeover to VOIP.Sam Plusnet
|     |`* We are Virgin but you must pay for the changeover to VOIP.BrritSki
|     | `* We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|     |  +* We are Virgin but you must pay for the changeover to VOIP.Vicky
|     |  |+* We are Virgin but you must pay for the changeover to VOIP.Vicky
|     |  ||`* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|     |  || +* We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|     |  || |+- We are Virgin but you must pay for the changeover to VOIP.Vicky
|     |  || |`* We are Virgin but you must pay for the changeover to VOIP.Penny
|     |  || | `- We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|     |  || `- We are Virgin but you must pay for the changeover to VOIP.Joe Kerr
|     |  |`- We are Virgin but you must pay for the changeover to VOIP.Jenny M Benson
|     |  +* We are Virgin but you must pay for the changeover to VOIP.Chris J Dixon
|     |  |+* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|     |  ||`* We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|     |  || `* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|     |  ||  `* We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|     |  ||   +- We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|     |  ||   `* We are Virgin but you must pay for the changeover to VOIP.Penny
|     |  ||    `* We are Virgin but you must pay for the changeover to VOIP.Mike McMillan
|     |  ||     `- We are Virgin but you must pay for the changeover to VOIP.J. P. Gilliver
|     |  |+- We are Virgin but you must pay for the changeover to VOIP.Sam Plusnet
|     |  |`* We are Virgin but you must pay for the changeover to VOIP.Nick Odell
|     |  +* We are Virgin but you must pay for the changeover to VOIP.Joe Kerr
|     |  `- We are Virgin but you must pay for the changeover to VOIP.krw
|     `* We are Virgin but you must pay for the changeover to VOIP.Joe Kerr
+- We are Virgin but you must pay for the changeover to VOIP.Nick Odell
`- We are Virgin but you must pay for the changeover to VOIP.steveski

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Re: We are Virgin but you must pay for the changeover to VOIP.

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From: rtilburyTAKEOUT@gmail.com (BrritSki)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
Date: Mon, 3 Jul 2023 16:43:40 +0100
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 by: BrritSki - Mon, 3 Jul 2023 15:43 UTC

On 03/07/2023 14:54, Nick Odell wrote:
>
> A big vote of thanks then to Grand Central Trains who, when I notified them of a web-site problem using their web form, replied from an intelligible email address and copied all the contents of my original message in the reply. They also solved the problem and we ended up having a very comfortable journey from Brighouse (where?) into London King's Cross.
Blimey, you can get a train from Grand Central Station in New York all
the way across the Atlantic now ?

That must be a hell of a tunnel... surprised Boris never mentioned it

Re: We are Virgin but you must pay for the changeover to VOIP.

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From: joe_kerr@cheerful.com (Joe Kerr)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
Date: Mon, 3 Jul 2023 18:09:54 +0100
Organization: A noiseless patient Spider
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 by: Joe Kerr - Mon, 3 Jul 2023 17:09 UTC

On 30/06/2023 21:05, Nick Odell wrote:
> On Friday, June 30, 2023 at 8:54:52 AM UTC+1, BrritSki wrote:
>> On 29/06/2023 21:56, Joe Kerr wrote:
>>> On 23/06/2023 13:21, Nick Odell wrote:
>>>> On Wednesday, June 21, 2023 at 10:54:50 PM UTC+1, Joe Kerr wrote:
>>>> <snip>
>>>>> But how do you charge the mobile during a power cut? Even when fully
>>>>> charged a modern smartphone will only last a couple of days.
>>>> <snip>
>>>>>
>>>> Solar-powered PowerBank, mobile phones for the charging of. It's my
>>>> understanding that the McToodleses have a very, very, big one. (Oooh -
>>>> err, Missus!)
>>>>
>>>
>>> I was expecting somebody to say that. (Didn't you recently say you did
>>> that?) But how many people actually have one? And what is the impact if
>>> everybody goes out and buys one that is then stuffed in the back of a
>>> cupboard and never used?
>>>
>> I have one and although it spends most of its life in the drawer next to
>> my bed it is kept topped up and holds a charge very well. It is checked
>> and topped up to 100% every couple of months and taken with us on
>> holiday where it lives in my rucksack [1] and is frequentlyly used to
>> top up phones and tablet that we read on the beach. It will charge each
>> of them at least once from empty and still have some left over juice.
>>
>> [1] I am happy to report that the stolen rucksacks and their contents
>> have all been replaced and Saga Household Insurance already settled the
>> over £3k bill in under 3 weeks (and over a week of that was me getting
>> the claim together). No quibbles and decided and paid quickly.
>>
>> In contrast we claimed for the Emergency Travel Document (not covered by
>> Saga strangely) and new passport and replacement V5C from our Barclays
>> Travel Insurance who are asking for original receipts and a copy of the
>> Shuttle booking. No idea why as we are not claiming anything to do with
>> that an
>> d they have the attestation from the Gendarmerie that I was robbed in
>> France, what more do they need. So still arguing over £200 odd.
>
> I recently read somewhere - I think it might have been in a legal newsgroup - that some companies have an active policy to deal with complaints by ignoring them or stalling or obfuscating right through the phone calls, correspondence, the letters before action etc. Only if it reaches court do they step in and offer to settle. So many people give up their claims before the final stage that they save a huge amount of money that way. That doesn't sound like impressive customer service but I rather get the impression that many of the general public just shrug and use the same companies again however badly they have been treated.
>
> Nick
> nickodell49@yahoo.ca

I have worked for an insurance company. For some reason we were included
in the distribution of all the bumph intended for customer facing staff.
Insurance companies do not exist to reimburse you for your losses.
Insurance companies exist to make a profit for the shareholders. They
will do (almost) anything to avoid paying out on a claim unless there is
the prospect of getting some good press coverage of how they paid out in
some prompt, philanthropic or tear-jerking gesture.

--
Ric

Re: We are Virgin but you must pay for the changeover to VOIP.

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From: news@theholefamily.org (Philip Hole)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
Date: Mon, 3 Jul 2023 18:15:20 +0100
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 by: Philip Hole - Mon, 3 Jul 2023 17:15 UTC

On 03/07/2023 16:43, BrritSki wrote:
> On 03/07/2023 14:54, Nick Odell wrote:
>>
>> A big vote of thanks then to Grand Central Trains who, when I notified
>> them of a web-site problem using their web form, replied from an
>> intelligible email address and copied all the contents of my original
>> message in the reply.  They also solved the problem and we ended up
>> having a very comfortable journey from Brighouse (where?) into London
>> King's Cross.
> Blimey, you can get a train from Grand Central Station in New York all
> the way across the Atlantic now ?
>
> That must be a hell of a tunnel... surprised Boris never mentioned it
and safer than going by boat.
https://www.youtube.com/watch?v=8-QNAwUdHUQ
--
Flop

Re: We are Virgin but you must pay for the changeover to VOIP.

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From: joe_kerr@cheerful.com (Joe Kerr)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
Date: Mon, 3 Jul 2023 18:32:04 +0100
Organization: A noiseless patient Spider
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 by: Joe Kerr - Mon, 3 Jul 2023 17:32 UTC

On 01/07/2023 11:27, J. P. Gilliver wrote:>
> Depending how public-spirited you feel, you could also report it to some
> appropriate body. I recently was sufficiently cross about some
> Morrisons' "pineapple and coconut juice" (no weasel words like "style"
> or "flavour") that actually contained 15% and 5% respectively (the bulk
> being apple and grape juice), that I reported it, but it's a palaver.
> The ASA don't deal with what it says on packaging. Trading standards
> offload you onto Citizen's Advice, which I am not happy about - it
> doesn't seem the appropriate body, and they're a charity, but I did it
> anyway. I subsequently _have_ received a communication - from trading
> standards - that said basically he thought I _do_ have a point, and
> he'll be taking it up, and will keep me informed.
>
Interesting. I spotted that years ago with other brands having only a
mall percentage of the named fruit in the juice and assumed there must
be some legal loophole where the contribution to the overall character
of the product is greater than the actual content.

--
Ric

Re: We are Virgin but you must pay for the changeover to VOIP.

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From: joe_kerr@cheerful.com (Joe Kerr)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
Date: Mon, 3 Jul 2023 18:37:04 +0100
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 by: Joe Kerr - Mon, 3 Jul 2023 17:37 UTC

On 01/07/2023 14:30, Mike McMillan wrote:
> Vicky <vicky.ayech@gmail.com> wrote:
>> On Sat, 01 Jul 2023 13:31:54 +0100, Vicky <vicky.ayech@gmail.com>
>> wrote:
>>
>>> On Sat, 1 Jul 2023 11:27:44 +0100, "J. P. Gilliver" <G6JPG@255soft.uk>
>>> wrote:
>>>
>>>> Definitely. Their email systems positively discourage discourse: one of
>>>> the most infuriating bits of text I often encounter is "please reply
>>>> above this line" (usually as about the first line). I often copy their
>>>> whole response to above that line, so I can reply to it properly. As for
>>>> boilerplate text - I not infrequently use that specific word, asking
>>>> them not to use any such; that only works about 50-60% of the time,
>>>> possible less.
>>>
>>> More annoying is emails from companies, O2 currently, that say do not
>>> reply to this email as it is not monitored, and where there is no way
>>> to email them.
>>
>> 'More annoying are' I suppose but I meant the fact is annoying,
>> although each email like that is too.
>>>
>>> Also currently wanted to email First Direct to send a screen print of
>>> their really awful website. I use a PC not a )(*&(*&)(*&)(&** mobile
>>> ap. Used to be a way toemail banks etc. Not now.There is a form or
>>> online chatbot,neither of which take photos or screen shots. So I just
>>> sent it on twitter ;). Yesterday I tweeted at the PDSA who make it
>>> impossible to contact and book a date for a poorly pet. Reregister
>>> form didn.t work. Then it did but system still says the mog is not one
>>> of theirs. It has been 11 nuggering years now!
>>
>
> We now have our emergency telephonic instrument connected to the hub; when
> the power goes orff, it senses the hub has dropped out and switches on with
> a battery supplied sim connection. It is a (Motorola FW500 M’lud.) I
> understand that the roadside connection panels do not have any emergency
> powering so it is as well that a sim is used for emergencies and even if my
> network equipment is still powered from our own battery back up and solar
> powering, we still would not have been able to send communications through
> the roadside connection panels under such circs. Now, whether the emergency
> services one might wish to contact have power backup …..
>
Sounds like a case to revert to old methods. Tie a note to a drone and
send it: An electronic pigeon.

--
Ric

Re: We are Virgin but you must pay for the changeover to VOIP.

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From: G6JPG@255soft.uk (J. P. Gilliver)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
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 by: J. P. Gilliver - Mon, 3 Jul 2023 18:17 UTC

In message <35fcd671-e8f0-42a7-b8af-498df3b1f2e2n@googlegroups.com> at
Mon, 3 Jul 2023 06:54:28, Nick Odell <nickodell@bigfoot.com> writes
[]
>having a very comfortable journey from Brighouse (where?) into London
>King's Cross.
[]
I don't know _where_ it is, but I have heard of it: it (with [presumably
nearby] Rastrick) has a brass band, which had a hit - I think it might
have been with the Floral Dance, though I know that was Terry Wogan, so
I'm not sure.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

"The wish of the lazy to allow unsupervised access [to the internet] to their
children should not reduce all adults browsing to the level of suitability for a
five-year-old." Yaman Akdeniz, quoted in Inter//face (The Times, 1999-2-10): p12

We are Virgin but you must pay for the changeover to VOIP. Now extra virgin apple juice (-:

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From: G6JPG@255soft.uk (J. P. Gilliver)
Newsgroups: uk.media.radio.archers
Subject: We are Virgin but you must pay for the changeover to VOIP. Now extra virgin apple juice (-:
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 by: J. P. Gilliver - Mon, 3 Jul 2023 18:21 UTC

In message <u7v0mm$3olus$1@dont-email.me> at Mon, 3 Jul 2023 18:32:04,
Joe Kerr <joe_kerr@cheerful.com> writes
>On 01/07/2023 11:27, J. P. Gilliver wrote:>
>> Depending how public-spirited you feel, you could also report it to
>>some appropriate body. I recently was sufficiently cross about some
>>Morrisons' "pineapple and coconut juice" (no weasel words like "style"
>>or "flavour") that actually contained 15% and 5% respectively (the
>>bulk being apple and grape juice), that I reported it, but it's a
[]
>Interesting. I spotted that years ago with other brands having only a
>mall percentage of the named fruit in the juice and assumed there must
>be some legal loophole where the contribution to the overall character
>of the product is greater than the actual content.
>
Interesting suggestion. The fact that I got a communication that someone
thought it was a point worth pursuing suggests it might not be the case,
however, and that just nobody else had raised it.
>
(I actually quite like the product - possibly because I quite like apple
juice anyway; I just thought the _principle_ was Wrong and worth asking
about.)
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

"The wish of the lazy to allow unsupervised access [to the internet] to their
children should not reduce all adults browsing to the level of suitability for
a five-year-old." Yaman Akdeniz, quoted in Inter//face (The Times, 1999-2-10):
p12

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Newsgroups: uk.media.radio.archers
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 by: J. P. Gilliver - Mon, 3 Jul 2023 18:27 UTC

In message <u7uvd4$3ohah$1@dont-email.me> at Mon, 3 Jul 2023 18:09:54,
Joe Kerr <joe_kerr@cheerful.com> writes
[]
>I have worked for an insurance company. For some reason we were
>included in the distribution of all the bumph intended for customer
>facing staff. Insurance companies do not exist to reimburse you for
>your losses. Insurance companies exist to make a profit for the
>shareholders. They will do (almost) anything to avoid paying out on a
>claim unless there is the prospect of getting some good press coverage
>of how they paid out in some prompt, philanthropic or tear-jerking gesture.
>
Indeed. They're legalised gambling: basically, you bet them that
something nasty will happen to you, or to someone else but you're
responsible, and they bet you it won't happen. I just about accept the
concept of it being compulsory for things like driving.

The press coverage thing: I do get irritated by "... is our greatest
priority." (Customer satisfaction, public safety, etcetera.) No, for
_any_ company - if it's going to stay in business! - the greatest
priority is to make a profit! For the good ones, other things might come
very close behind, but they're not the _greatest_. (But they _aren't_
usually the companies making such claims.)
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

"The wish of the lazy to allow unsupervised access [to the internet] to their
children should not reduce all adults browsing to the level of suitability for a
five-year-old." Yaman Akdeniz, quoted in Inter//face (The Times, 1999-2-10): p12

Re: We are Virgin but you must pay for the changeover to VOIP.

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From: chris@cdixon.me.uk (Chris J Dixon)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
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 by: Chris J Dixon - Mon, 3 Jul 2023 18:54 UTC

Joe Kerr wrote:

>I have worked for an insurance company. For some reason we were included
>in the distribution of all the bumph intended for customer facing staff.
>Insurance companies do not exist to reimburse you for your losses.
>Insurance companies exist to make a profit for the shareholders. They
>will do (almost) anything to avoid paying out on a claim unless there is
>the prospect of getting some good press coverage of how they paid out in
>some prompt, philanthropic or tear-jerking gesture.

As I'm sure I have said here before, for me the stock answer on
(relatively) small item insurance is quite simple.

The provider wants to sell cover on which they can turn a profit.
Overall, therefore, they pay out less than they charge, and on
average, so long as you can stand the potential loss, you are
better off putting your money in a savings account and taking the
chance.

It is all down to the size of the risk. I wouldn't want to cover
the cost of a car or house, but am happy to take my chance on a
TV or washing machine.

When cold called by providers, I sometimes attempt to explain
this simple concept, and am surprised how few appreciate the
basic maths.

I had a call from some outfit claiming that if I took out their
insurance on my 13 year old washing machine, I would instantly be
covered for any necessary repair, or failing that, replacement
with free installation.

When I suggested that this was an unsustainable business, and
therefore not a sound investment, they couldn't see my problem.

Chris
--
Chris J Dixon Nottingham
'48/33 M B+ G++ A L(-) I S-- CH0(--)(p) Ar- T+ H0 ?Q
chris@cdixon.me.uk @ChrisJDixon1
Plant amazing Acers.

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Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
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 by: J. P. Gilliver - Mon, 3 Jul 2023 19:20 UTC

In message <p066ai5dlnu7lesqucc6pidcppk05p7qqr@4ax.com> at Mon, 3 Jul
2023 19:54:06, Chris J Dixon <chris@cdixon.me.uk> writes
[]
>It is all down to the size of the risk. I wouldn't want to cover
>the cost of a car or house, but am happy to take my chance on a
>TV or washing machine.
[]
There, they (and the manufacturers/service companies) have managed to
pull the wool over the public's eye right royally - along with the
concept of a "guarantee", and it running out. The concepts embodied in
the Sale of Goods Act are "merchantable quality", and "a reasonable
time"; unfortunately what these actually _mean_ can involve litigation.
But usually if you threaten the shop (yes, it's the shop you have rights
against, _not_ the manufacturer) with action under the SOGA, they _will_
give in - and not rely on "the guarantee has run out".

(It's further complicated, these days, by changing standards; the
industry - e. g., broadcasting - now _relies_ on people only having
about a three-year expectation, so they can change things that stop old
kit working, even if it's not actually gone wrong. [Computers even more
so.] It's not like the days of system A [405-line] TV any more ...])

Of course, some things - especially TVs and other electronics - _have_
got a lot cheaper (certainly in real terms, in many cases even in actual
terms) in recent decades, so what a court might judge to be "a
reasonable time" for what you paid for it is a lot less than it might
once have been: I'd say most household electronics probably three to
five years is probably about your limit. (Very few I'd accept a
just-over-one-year failure though.) Something like a washing machine,
I'd expect quite a bit longer - though there the amount of _use_ would
come into consideration: if you were using it for a laundry business (or
arguably some medical conditions), I wouldn't expect a domestic model to
hold up. But for someone using it once a week or so, I'd expect some
years.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

"Bother," said Pooh, as Windows crashed into piglet.

Re: We are Virgin but you must pay for the changeover to VOIP.

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From: vicky.ayech@gmail.com (Vicky)
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Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
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 by: Vicky - Mon, 3 Jul 2023 20:51 UTC

On Mon, 3 Jul 2023 20:20:33 +0100, "J. P. Gilliver" <G6JPG@255soft.uk>
wrote:

>There, they (and the manufacturers/service companies) have managed to
>pull the wool over the public's eye right royally - along with the
>concept of a "guarantee", and it running out. The concepts embodied in
>the Sale of Goods Act are "merchantable quality", and "a reasonable
>time"; unfortunately what these actually _mean_ can involve litigation.
>But usually if you threaten the shop (yes, it's the shop you have rights
>against, _not_ the manufacturer) with action under the SOGA, they _will_
>give in - and not rely on "the guarantee has run out".

I thought that act gave the consumer rights against the shop AND the
manufacturer? I was studying law in the 1960s after it came in I
think, but I could be remembering it wrongly.

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 by: Sam Plusnet - Mon, 3 Jul 2023 22:25 UTC

On 03/07/2023 14:54, Nick Odell wrote:

> A big vote of thanks then to Grand Central Trains who, when I notified them of a web-site problem using their web form, replied from an intelligible email address and copied all the contents of my original message in the reply. They also solved the problem and we ended up having a very comfortable journey from Brighouse (where?) into London King's Cross.

Home of those football tables where the players are attached to handles
- and Harry Ramsdens - long before they went national/global.

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 by: Sam Plusnet - Mon, 3 Jul 2023 22:30 UTC

On 03/07/2023 19:54, Chris J Dixon wrote:
> Joe Kerr wrote:
>
>> I have worked for an insurance company. For some reason we were included
>> in the distribution of all the bumph intended for customer facing staff.
>> Insurance companies do not exist to reimburse you for your losses.
>> Insurance companies exist to make a profit for the shareholders. They
>> will do (almost) anything to avoid paying out on a claim unless there is
>> the prospect of getting some good press coverage of how they paid out in
>> some prompt, philanthropic or tear-jerking gesture.
>
> As I'm sure I have said here before, for me the stock answer on
> (relatively) small item insurance is quite simple.
>
> The provider wants to sell cover on which they can turn a profit.
> Overall, therefore, they pay out less than they charge, and on
> average, so long as you can stand the potential loss, you are
> better off putting your money in a savings account and taking the
> chance.
>
> It is all down to the size of the risk. I wouldn't want to cover
> the cost of a car or house, but am happy to take my chance on a
> TV or washing machine.
>
> When cold called by providers, I sometimes attempt to explain
> this simple concept, and am surprised how few appreciate the
> basic maths.
>
> I had a call from some outfit claiming that if I took out their
> insurance on my 13 year old washing machine, I would instantly be
> covered for any necessary repair, or failing that, replacement
> with free installation.
>
> When I suggested that this was an unsustainable business, and
> therefore not a sound investment, they couldn't see my problem.

Often, the individual who contacts you is paid for every 'lead' they
produce. They don't care a fig if their sales pitch is a load of $%^&*
- only that they get to pass you on to the next tier of the structure.

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From: G6JPG@255soft.uk (J. P. Gilliver)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
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 by: J. P. Gilliver - Tue, 4 Jul 2023 00:31 UTC

In message <53d6ailjkf3lqcvt0m36tqssk83j9r84fa@4ax.com> at Mon, 3 Jul
2023 21:51:17, Vicky <vicky.ayech@gmail.com> writes
>On Mon, 3 Jul 2023 20:20:33 +0100, "J. P. Gilliver" <G6JPG@255soft.uk>
>wrote:
>
>>There, they (and the manufacturers/service companies) have managed to
>>pull the wool over the public's eye right royally - along with the
>>concept of a "guarantee", and it running out. The concepts embodied in
>>the Sale of Goods Act are "merchantable quality", and "a reasonable
>>time"; unfortunately what these actually _mean_ can involve litigation.
>>But usually if you threaten the shop (yes, it's the shop you have rights
>>against, _not_ the manufacturer) with action under the SOGA, they _will_
>>give in - and not rely on "the guarantee has run out".
>
>I thought that act gave the consumer rights against the shop AND the
>manufacturer? I was studying law in the 1960s after it came in I
>think, but I could be remembering it wrongly.

IANAL, but I've seen it stressed on consumer prog.s a lot of times that
"your contract is with the shop you bought it from, not the
manufacturer" - at the very least, the shop cannot "pass the buck" by
saying they won't do anything. In practice, you may get quicker
resolution - especially for what we might loosely call "software
problems" (i. e. it's not broken, but needs some setting tweaking) - by
going direct, but you're not obliged to (and doing so might _just_ lose
you some rights, though I imagine that's rare).

You _may_ have rights against the manufacturer too, if only in practice.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

.... "Peter and out." ... "Kevin and out." (Link episode)

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From: johnashby20@yahoo.com (john ashby)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
Date: Tue, 4 Jul 2023 05:11:54 +0100
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 by: john ashby - Tue, 4 Jul 2023 04:11 UTC

On 03/07/2023 18:15, Philip Hole wrote:
> On 03/07/2023 16:43, BrritSki wrote:
>> On 03/07/2023 14:54, Nick Odell wrote:
>>>
>>> A big vote of thanks then to Grand Central Trains who, when I
>>> notified them of a web-site problem using their web form, replied
>>> from an intelligible email address and copied all the contents of my
>>> original message in the reply.  They also solved the problem and we
>>> ended up having a very comfortable journey from Brighouse (where?)
>>> into London King's Cross.
>> Blimey, you can get a train from Grand Central Station in New York all
>> the way across the Atlantic now ?
>>
>> That must be a hell of a tunnel... surprised Boris never mentioned it
>
> and safer than going by boat.
>
> https://www.youtube.com/watch?v=8-QNAwUdHUQ
>

George Parr's antipodean cousin.

john

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From: spam@labyrinth.freeuk.com (Penny)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
Date: Tue, 04 Jul 2023 10:47:13 +0100
Organization: given up on it
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 by: Penny - Tue, 4 Jul 2023 09:47 UTC

On Mon, 3 Jul 2023 09:31:13 +0100, "J. P. Gilliver" <G6JPG@255soft.uk> a
gribouillé dans la poussière...

>Triggers me to go seek them. BDT:
>https://www.youtube.com/watch?v=R5TTA4f7Q3E;

Thanks for that. I've heard the Driving Instructor many times, but the Bus
version is new to me.
--
Penny
Annoyed by The Archers since 1959

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From: toodle.pip1@virginmedia.com (Mike McMillan)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
Date: Tue, 4 Jul 2023 09:55:50 -0000 (UTC)
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 by: Mike McMillan - Tue, 4 Jul 2023 09:55 UTC

Penny <spam@labyrinth.freeuk.com> wrote:
> On Mon, 3 Jul 2023 09:31:13 +0100, "J. P. Gilliver" <G6JPG@255soft.uk> a
> gribouillé dans la poussière...
>
>> Triggers me to go seek them. BDT:
>> https://www.youtube.com/watch?v=R5TTA4f7Q3E;
>
> Thanks for that. I've heard the Driving Instructor many times, but the Bus
> version is new to me.

There is also the SS Codfish (Can’t recall actual title but is about a
submarine returning to base), “Men, my door is always open, you know why it
is open, I would like that returned too” ‘Introduction of tobacco to
Civilisation’, The Bomb Disposal chappie (there is a greenish blue wire and
a bluish green wire) and many more!

--
Toodle Pip, Mike McMillan

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Date: Tue, 4 Jul 2023 12:15:47 +0100
From: G6JPG@255soft.uk (J. P. Gilliver)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
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 by: J. P. Gilliver - Tue, 4 Jul 2023 11:15 UTC

In message <u80qb6$2h0m$1@dont-email.me> at Tue, 4 Jul 2023 09:55:50,
Mike McMillan <toodle.pip1@virginmedia.com> writes
>Penny <spam@labyrinth.freeuk.com> wrote:
>> On Mon, 3 Jul 2023 09:31:13 +0100, "J. P. Gilliver" <G6JPG@255soft.uk> a
>> gribouillé dans la poussière...
>>
>>> Triggers me to go seek them. BDT:
>>> https://www.youtube.com/watch?v=R5TTA4f7Q3E;
>>
>> Thanks for that. I've heard the Driving Instructor many times, but the Bus
>> version is new to me.
>
>There is also the SS Codfish (Can’t recall actual title but is about a
>submarine returning to base), “Men, my door is always open, you know why it
>is open, I would like that returned too” ‘Introduction of tobacco to
>Civilisation’, The Bomb Disposal chappie (there is a greenish blue wire and
>a bluish green wire) and many more!
>
Indeed; just go into YouTube and type bob newh into the search box. Like
most things on YouTube, there will be many copies of each (and most Bob
N stuff will be audio-only).
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

.... the pleasure of the mind is an amazing thing. My life has been driven by
the satisfaction of curiosity. - Jeremy Paxman (being interviewed by Anne
Widdecombe), Radio Times, 2-8 July 2011.

Re: We are Virgin but you must pay for the changeover to VOIP.

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 by: krw - Tue, 4 Jul 2023 14:20 UTC

On 1.7.23 11:27, J. P. Gilliver wrote:
> but I suspect they'll have found ways round that )-:.

More Than have. Last time I was on their website they had a notice
saying that they were withdrawing from the car insurance market.

--
Kosmo Richard W
www.travelswmw.whitnet.uk
https://tinyurl.com/KRWpics

Re: We are Virgin but you must pay for the changeover to VOIP.

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 by: krw - Tue, 4 Jul 2023 14:26 UTC

On 3.7.23 23:25, Sam Plusnet wrote:
> and Harry Ramsdens

I have driven past the original Harry Ramsden's but it is now another
fish and chip retailer.

--
Kosmo Richard W
www.travelswmw.whitnet.uk
https://tinyurl.com/KRWpics

Re: We are Virgin but you must pay for the changeover to VOIP.

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From: steveski@invalid.com (steveski)
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Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
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 by: steveski - Tue, 4 Jul 2023 23:13 UTC

On 04/07/2023 15:26, krw wrote:
> On 3.7.23 23:25, Sam Plusnet wrote:
>> and Harry Ramsdens
>
> I have driven past the original Harry Ramsden's but it is now another
> fish and chip retailer.

Had a couple of meals there (in the Olden Times when it WAS authentic).
Delicious, cooked in lard. The Magpie in Whitby is the new HR

--
Steveski

Re: We are Virgin but you must pay for the changeover to VOIP.

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 by: krw - Wed, 5 Jul 2023 08:26 UTC

On 5.7.23 00:13, steveski wrote:
> On 04/07/2023 15:26, krw wrote:
>> On 3.7.23 23:25, Sam Plusnet wrote:
>>> and Harry Ramsdens
>>
>> I have driven past the original Harry Ramsden's but it is now another
>> fish and chip retailer.
>
> Had a couple of meals there (in the Olden Times when it WAS authentic).
> Delicious, cooked in lard. The Magpie in Whitby is the new HR
>

I have been to Whitby a couple of times in recent years and can confirm
that the meals consumed in the Magpie are excellent - but then I have
only eaten in the Magpie (although the queues imply others have a
similar opinion).

--
Kosmo Richard W
www.travelswmw.whitnet.uk
https://tinyurl.com/KRWpics

Re: We are Virgin but you must pay for the changeover to VOIP.

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Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
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 by: Chris - Wed, 5 Jul 2023 17:58 UTC

steveski <steveski@invalid.com> wrote:
> On 04/07/2023 15:26, krw wrote:
>> On 3.7.23 23:25, Sam Plusnet wrote:
>>> and Harry Ramsdens
>>
>> I have driven past the original Harry Ramsden's but it is now another
>> fish and chip retailer.
>
> Had a couple of meals there (in the Olden Times when it WAS authentic).
> Delicious, cooked in lard. The Magpie in Whitby is the new HR
>

I’ve not been to Poole since 2019 but I know there’s still an HR a stone’s
through from the BIC because friends go there fairly regularly.

Mrs McT

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 by: Nick Odell - Thu, 6 Jul 2023 09:08 UTC

On Monday, July 3, 2023 at 5:15:41 PM UTC, Philip Hole wrote:
> On 03/07/2023 16:43, BrritSki wrote:
> > On 03/07/2023 14:54, Nick Odell wrote:
> >>
> >> A big vote of thanks then to Grand Central Trains who, when I notified
> >> them of a web-site problem using their web form, replied from an
> >> intelligible email address and copied all the contents of my original
> >> message in the reply. They also solved the problem and we ended up
> >> having a very comfortable journey from Brighouse (where?) into London
> >> King's Cross.
> > Blimey, you can get a train from Grand Central Station in New York all
> > the way across the Atlantic now ?
> >
> > That must be a hell of a tunnel... surprised Boris never mentioned it
> and safer than going by boat.
>
BTN!

N.

Re: We are Virgin but you must pay for the changeover to VOIP.

<u8ja2b$2spsn$2@dont-email.me>

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From: johnashby20@yahoo.com (john ashby)
Newsgroups: uk.media.radio.archers
Subject: Re: We are Virgin but you must pay for the changeover to VOIP.
Date: Tue, 11 Jul 2023 11:14:35 +0100
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 by: john ashby - Tue, 11 Jul 2023 10:14 UTC

On 06/07/2023 10:08, Nick Odell wrote:
> On Monday, July 3, 2023 at 5:15:41 PM UTC, Philip Hole wrote:
>> On 03/07/2023 16:43, BrritSki wrote:
>>> On 03/07/2023 14:54, Nick Odell wrote:
>>>>
>>>> A big vote of thanks then to Grand Central Trains who, when I notified
>>>> them of a web-site problem using their web form, replied from an
>>>> intelligible email address and copied all the contents of my original
>>>> message in the reply. They also solved the problem and we ended up
>>>> having a very comfortable journey from Brighouse (where?) into London
>>>> King's Cross.
>>> Blimey, you can get a train from Grand Central Station in New York all
>>> the way across the Atlantic now ?
>>>
>>> That must be a hell of a tunnel... surprised Boris never mentioned it
>> and safer than going by boat.
>>
> BTN!
>
> N.

A Gillivacceptance.

And apologies, Nick, it seems my request for clarification never made it
to the newsgroup.

john

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