On 2/10/2024 10:45 PM, RobnCA wrote:

>
> I completed erasing the hd and exited from the command prompt.
> I disconnected the Ethernet connection and  removed the Macrium
> Rescue CD and put in the 22H2 DVD and left the tray open as instructed.
> then restarted the 8500.
>
> The tray closed automatically and started Win 10 installation, It restarted (11) times and I clicked that I don’t have a Product Key number because you said not to enter the product key but will it
> ask for it later?
>
> Each time it had me enter the same information as before and it seemed like was in a loop. It installs Windows then restarts then starts the same thing all over.
>
> It finally moved forward and I was able to install Win 10 but it didn’t ask for any email or phone number or show any anything in the lower left corner. Once I selected Win10 Pro it just went from one screen to another.
>
> I switched hd's back to Win 7 Pro for the time being.
>
> I'll start adding things and change the settings so FF is my browser, turn off notifications and install SeaMonkey, Word/Excel and Dell Imaging. Then my A/V suite,bookmarks and finally My Documents.
>
> Also next time I do mrimgs, delete the Rogue User mrimg.
>
>
> Robert

You were not supposed to "Press a key" on subsequent boot cycles :-)
But you could not know that, unless someone warned you about it.

The sequence would be:

1) Insert DVD.
2) The *first* time when prompted to "Press a key to boot from DVD"
you would press the key.
3) After the request for the first reboot, you can remove the DVD from the tray.
The DVD is completely copied during the first cycle.
Unlike a WinXP install, the DVD is not required for subsequent cycles.
4) After getting the thing to boot from the DVD the
first time in (2), you no longer need to "Press a key to boot from DVD"
after you've done it the one time in (2).

As long as the DVD does not boot again, that breaks the cycle.

As far as I know, it really should do a (2) prompt, but knowing
the crazy BIOS Dell uses, who knows how they will foul that up.

In any case, the DVD is not needed after the initial copy cycle.

*******

In Administrator window

slmgr /dlv

and that should indicate

License status: Licensed

as the fourth line from the bottom.

Paul

On 2/11/2024 11:13 AM, RobnCA wrote:

> Here's pics of the install:
>
> https://postimg.cc/3dX0yY3r
>
> https://postimg.cc/5H0XkzLj
>
> https://postimg.cc/hfvPnnh3
>
> https://postimg.cc/3kD8yZXX
>
> https://postimg.cc/D4ZF7Qfb
>
> https://postimg.cc/68RK6pKz
>
> https://postimg.cc/5YPdKH59
>
> https://postimg.cc/qN8fVDc5
>
> https://postimg.cc/9w4SxLF1
>
> https://postimg.cc/FfDBNMYD
>
> this was taken after a restart to compare the changes
> in the primary partition.
>
> https://postimg.cc/jWF48tw0
>
> https://postimg.cc/mty3vQzS
>
> https://postimg.cc/5HT8BgTf
>
> https://postimg.cc/Thrnbr9X
>
> https://postimg.cc/Wd4ZxxP2
>
> https://postimg.cc/9DN921Wy
>
> https://postimg.cc/dkGZ8YG9
>
> https://postimg.cc/fSK3rf2t
>
> https://postimg.cc/yWzv26ps
>
> https://postimg.cc/Czc7ZGhx
>
> https://postimg.cc/zHJwvB4h
>
>
>
> Robert

I see you successfully broke the install loop.

Paul

On 2/11/2024 8:57 PM, Rob in CA wrote:

>
> This is a test on the 8500 Win 10 User Account.
>
> I’ve downloaded all my A/V suite, and installed
> Word, Excel, Dell Imaging. I still have to import
> my bookmarks and copy/paste My Documents.
>
> I looked and I don’t seem to have a link to download
> and install Macrium.  Could you please provide one?
>
> It looks like were pretty much done unless you want
> to try to fix the bad hd or we can clone other hd’s?
>
>
> Thoughts/suggestions?
> Many Thanks,
> Robert

You would need to check the Health of the bad drive.

The HDTune Health tab might work.

Was the drive used ? Like, off Ebay ?

Or is this one of your brand new drives
you've purchased in the past, that has
now gone bad ?

You can try running an HDTune Benchmark on it as well.

*******

Example of Macrium Download.

https://download.macrium.com/reflect/v7/v7.3.6391/reflect_setup_free_x64.exe

Paul

On 2/11/2024 10:33 PM, Robert in CA wrote:
> Paul wrote:
>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>
>>> Success !
>>>
>>> https://postimg.cc/7GwHPk90
>>>
>>> However, there was a certain trick to it,. I used the + and -
>>> signs to move it but I didn't see it move and looked like it
>>> was doing nothing. Only when I closed the application could
>>> I see the results.
>>>
>>> I tested it with a Macrium Rescue CD and it worked!
>>>
>>> Robert
>>
>> Good, that ought to help a bit.
>>
>>     Paul
>>
>>
>
> Here's the User Account on the 8500 Win 10:
>
>
> https://postimg.cc/yDFdRMzk
>
> https://postimg.cc/TLHYGGnH
>
> https://postimg.cc/RJ6CZ8RC
>
>
> Robert

If you right-click the Taskbar, the second item down in the
menu is "Search" and you can set that to Hidden, and the
search box on the taskbar will be gone.

News and Interests also is in that menu, and you can turn off
News and Interests if you want. It all depends how much these
things bother you, as to whether you would care about details
like that.

*******

When testing hard drives on the benchmark test in HDTune,
the best result comes when I run it from the Macrium Rescue CD (x86 version).
The other OSes don't work as well.

[Picture]

https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif

Paul

Paul wrote:
> On 2/11/2024 10:33 PM, Robert in CA wrote:
>> Paul wrote:
>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>
>>>> Success !
>>>>
>>>> https://postimg.cc/7GwHPk90
>>>>
>>>> However, there was a certain trick to it,. I used the + and -
>>>> signs to move it but I didn't see it move and looked like it
>>>> was doing nothing. Only when I closed the application could
>>>> I see the results.
>>>>
>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>
>>>> Robert
>>>
>>> Good, that ought to help a bit.
>>>
>>>     Paul
>>>
>>>
>>
>> Here's the User Account on the 8500 Win 10:
>>
>>
>> https://postimg.cc/yDFdRMzk
>>
>> https://postimg.cc/TLHYGGnH
>>
>> https://postimg.cc/RJ6CZ8RC
>>
>>
>> Robert
>
> If you right-click the Taskbar, the second item down in the
> menu is "Search" and you can set that to Hidden, and the
> search box on the taskbar will be gone.
>
> News and Interests also is in that menu, and you can turn off
> News and Interests if you want. It all depends how much these
> things bother you, as to whether you would care about details
> like that.
>
> *******
>
> When testing hard drives on the benchmark test in HDTune,
> the best result comes when I run it from the Macrium Rescue CD (x86 version).
> The other OSes don't work as well.
>
> [Picture]
>
> https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>
> Paul
>
>
>
>

I believe I bought the hd from Newegg and was a Win7 hd
in the computer until we upgraded to Win 10 and I put them
away. So it was a new hd that went bad but it seems OK now
though. I haven't encountered any problems with it.

I'll check the hd with HD-tune and show you the results.

Thanks for the Macrium download link, I appreciate it

I actually used the search box to get allot of things done. I'd
rather keep it there. It helps me navigate Win10. I try and not
open up news and interests and all the tile crap.

I don't understand how you can run HD-Tune with Macrium?

I have almost everything done on the 8500 Win10, after
I download Macrium I'll nearly be done.

However, I hit a snag. for some weird reason I can't install my
Dell Image Expert 2000 on Win10 even though I have the
original CD it keeps giving me an error and won't complete.

I do have good copies of it on Win 7 so I copy/ pasted the folder
to a Patriot and then to the Win10 User Account Programs(x86)
in hopes you can figure a way to get it to run from there?

https://postimg.cc/kBfrKzmQ

https://postimg.cc/XBLPKGTj

Once complete I'll create a mrimg,...

Then we can do anything you would like me to do.

Robert

_

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Paul wrote:
> On 2/11/2024 10:33 PM, Robert in CA wrote:
>> Paul wrote:
>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>
>>>> Success !
>>>>
>>>> https://postimg.cc/7GwHPk90
>>>>
>>>> However, there was a certain trick to it,. I used the + and -
>>>> signs to move it but I didn't see it move and looked like it
>>>> was doing nothing. Only when I closed the application could
>>>> I see the results.
>>>>
>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>
>>>> Robert
>>>
>>> Good, that ought to help a bit.
>>>
>>>     Paul
>>>
>>>
>>
>> Here's the User Account on the 8500 Win 10:
>>
>>
>> https://postimg.cc/yDFdRMzk
>>
>> https://postimg.cc/TLHYGGnH
>>
>> https://postimg.cc/RJ6CZ8RC
>>
>>
>> Robert
>
> If you right-click the Taskbar, the second item down in the
> menu is "Search" and you can set that to Hidden, and the
> search box on the taskbar will be gone.
>
> News and Interests also is in that menu, and you can turn off
> News and Interests if you want. It all depends how much these
> things bother you, as to whether you would care about details
> like that.
>
> *******
>
> When testing hard drives on the benchmark test in HDTune,
> the best result comes when I run it from the Macrium Rescue CD (x86 version).
> The other OSes don't work as well.
>
> [Picture]
>
> https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>
> Paul
>
>
>
>

forgot a pic. So is there a way to install it from the folder?

https://postimg.cc/bZDQ7qbY

Thanks,
Robert

_

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www.avast.com

Paul wrote:
> On 2/11/2024 10:33 PM, Robert in CA wrote:
>> Paul wrote:
>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>
>>>> Success !
>>>>
>>>> https://postimg.cc/7GwHPk90
>>>>
>>>> However, there was a certain trick to it,. I used the + and -
>>>> signs to move it but I didn't see it move and looked like it
>>>> was doing nothing. Only when I closed the application could
>>>> I see the results.
>>>>
>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>
>>>> Robert
>>>
>>> Good, that ought to help a bit.
>>>
>>>     Paul
>>>
>>>
>>
>> Here's the User Account on the 8500 Win 10:
>>
>>
>> https://postimg.cc/yDFdRMzk
>>
>> https://postimg.cc/TLHYGGnH
>>
>> https://postimg.cc/RJ6CZ8RC
>>
>>
>> Robert
>
> If you right-click the Taskbar, the second item down in the
> menu is "Search" and you can set that to Hidden, and the
> search box on the taskbar will be gone.
>
> News and Interests also is in that menu, and you can turn off
> News and Interests if you want. It all depends how much these
> things bother you, as to whether you would care about details
> like that.
>
> *******
>
> When testing hard drives on the benchmark test in HDTune,
> the best result comes when I run it from the Macrium Rescue CD (x86 version).
> The other OSes don't work as well.
>
> [Picture]
>
> https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>
> Paul
>
>
>
>

I ran HD-Tune and the various scan it offered:

https://postimg.cc/y3y596Gh

https://postimg.cc/crjjnz9b

https://postimg.cc/Vdbg3kgK

https://postimg.cc/d7Q8tsRP

https://postimg.cc/F1SJvktk

I'm on the trial HD-Tune Pro version on the 8500 Win 10
somehow but that was the download I had for it. The one
on my Win 7 is a older version. Could you please provide a
HD-Tune link that's free?

https://postimg.cc/KK9HDvmx

then checked disk management

https://postimg.cc/0b87PGpX

then downloaded macrium

https://postimg.cc/4n1hLKr6

here's the desktop

https://postimg.cc/XXNvvsz5

Robert

--
This email has been checked for viruses by Avast antivirus software.
www.avast.com

On 2/13/2024 6:09 AM, Robert in CA wrote:
> Paul wrote:
>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>> Paul wrote:
>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>
>>>>> Success !
>>>>>
>>>>> https://postimg.cc/7GwHPk90
>>>>>
>>>>> However, there was a certain trick to it,. I used the + and -
>>>>> signs to move it but I didn't see it move and looked like it
>>>>> was doing nothing. Only when I closed the application could
>>>>> I see the results.
>>>>>
>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>
>>>>> Robert
>>>>
>>>> Good, that ought to help a bit.
>>>>
>>>>      Paul
>>>>
>>>>
>>>
>>> Here's the User Account on the 8500 Win 10:
>>>
>>>
>>> https://postimg.cc/yDFdRMzk
>>>
>>> https://postimg.cc/TLHYGGnH
>>>
>>> https://postimg.cc/RJ6CZ8RC
>>>
>>>
>>> Robert
>>
>> If you right-click the Taskbar, the second item down in the
>> menu is "Search" and you can set that to Hidden, and the
>> search box on the taskbar will be gone.
>>
>> News and Interests also is in that menu, and you can turn off
>> News and Interests if you want. It all depends how much these
>> things bother you, as to whether you would care about details
>> like that.
>>
>> *******
>>
>> When testing hard drives on the benchmark test in HDTune,
>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>> The other OSes don't work as well.
>>
>>     [Picture]
>>
>>      https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>
>>     Paul
>>
>>
>>
>>
>
>
>
>
> I believe I bought the hd from Newegg and was a Win7 hd
> in the computer until we upgraded to Win 10 and I put them
> away. So it was a new hd that went bad but it seems OK now
> though. I haven't encountered any problems with it.
>
> I'll check the hd with HD-tune and show you the results.
>
> Thanks for the Macrium download link, I appreciate it
>
> I actually used the search box to get allot of things done. I'd
> rather keep it there. It helps me navigate Win10. I try and not
> open up news and interests and all the tile crap.
>
> I don't understand how you can run HD-Tune with Macrium?
>
> I have almost everything done on the 8500 Win10,  after
> I download Macrium I'll nearly be done.
>
> However, I hit a snag. for some weird reason I can't install my
> Dell Image Expert 2000 on Win10 even though I have the
> original CD it keeps giving me an error and won't complete.
>
> I do have good copies of it on Win 7 so I copy/ pasted the folder
> to a Patriot and then to the Win10 User Account Programs(x86)
> in hopes you can figure a way to get it to run from there?
>
> https://postimg.cc/kBfrKzmQ
>
> https://postimg.cc/XBLPKGTj
>
> Once complete I'll create a mrimg,...
>
> Then we can do anything you would like me to do.
>
>
>
> Robert

You should be using your administrator account, to do a program install.

Paul

On 2/13/2024 9:21 AM, RobnCA wrote:
> Paul wrote:
>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>> Paul wrote:
>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>
>>>>> Success !
>>>>>
>>>>> https://postimg.cc/7GwHPk90
>>>>>
>>>>> However, there was a certain trick to it,. I used the + and -
>>>>> signs to move it but I didn't see it move and looked like it
>>>>> was doing nothing. Only when I closed the application could
>>>>> I see the results.
>>>>>
>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>
>>>>> Robert
>>>>
>>>> Good, that ought to help a bit.
>>>>
>>>>      Paul
>>>>
>>>>
>>>
>>> Here's the User Account on the 8500 Win 10:
>>>
>>>
>>> https://postimg.cc/yDFdRMzk
>>>
>>> https://postimg.cc/TLHYGGnH
>>>
>>> https://postimg.cc/RJ6CZ8RC
>>>
>>>
>>> Robert
>>
>> If you right-click the Taskbar, the second item down in the
>> menu is "Search" and you can set that to Hidden, and the
>> search box on the taskbar will be gone.
>>
>> News and Interests also is in that menu, and you can turn off
>> News and Interests if you want. It all depends how much these
>> things bother you, as to whether you would care about details
>> like that.
>>
>> *******
>>
>> When testing hard drives on the benchmark test in HDTune,
>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>> The other OSes don't work as well.
>>
>>     [Picture]
>>
>>      https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>
>>     Paul
>>
>>
>>
>>
>
>
>
>
>
> I ran HD-Tune and the various scan it offered:
>
> https://postimg.cc/y3y596Gh
>
> https://postimg.cc/crjjnz9b
>
> https://postimg.cc/Vdbg3kgK
>
> https://postimg.cc/d7Q8tsRP
>
> https://postimg.cc/F1SJvktk
>
> I'm on the trial HD-Tune Pro version on the 8500 Win 10
> somehow but that was the download I had for it. The one
> on my Win 7 is a older version. Could you please provide a
> HD-Tune link that's free?
>
> https://postimg.cc/KK9HDvmx
>
> then checked disk management
>
> https://postimg.cc/0b87PGpX
>
> then downloaded macrium
>
> https://postimg.cc/4n1hLKr6
>
> here's the desktop
>
> https://postimg.cc/XXNvvsz5
>
>
> Robert

The free version is 2.55.

https://www.hdtune.com/files/hdtune_255.exe

Your pictures do not suggest there is a problem with the drive.
Reallocated is zero, hours of usage of the drive is only 300 hours or so,
the benchmark curve looks relatively clean (for a trace done in Win10).

*******

To run a trace using the Macrium CD, you need:

1) The 32-bit (x86) version of the Macrium CD

2) Only attempt to run 32 bit programs from C:\Program Files (x86).
You can navigate there with the Macrium file manager thing on the desktop.

3) You can install HDTune 2.55 on your C: drive and then
access the folder for it, when Macrium x86 CD is running.
So you have to install HDTune, before attempting to use
it in Macrium.

The HDTune menu has a floppy diskette icon for a "screenshot" button,
and this can be used to capture a shot of the benchmark screen after
you run it. Then, you can transfer the file to some other device or
place that is convenient to you. I used File Sharing for that and popped
the picture over to the other machine.

It gives a clean trace, because it's not a noisy OS on the CD
and it does not while away the hours thinking of stuff to do.
Unlike Windows 10.

If Microsoft would put a button in the OS, to shut down all
the noisy stuff going on, then we would not need to resort
to tricks to do checks like this.

Paul

Paul wrote:
> On 2/13/2024 9:21 AM, RobnCA wrote:
>> Paul wrote:
>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>> Paul wrote:
>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>
>>>>>> Success !
>>>>>>
>>>>>> https://postimg.cc/7GwHPk90
>>>>>>
>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>> was doing nothing. Only when I closed the application could
>>>>>> I see the results.
>>>>>>
>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>
>>>>>> Robert
>>>>>
>>>>> Good, that ought to help a bit.
>>>>>
>>>>>      Paul
>>>>>
>>>>>
>>>>
>>>> Here's the User Account on the 8500 Win 10:
>>>>
>>>>
>>>> https://postimg.cc/yDFdRMzk
>>>>
>>>> https://postimg.cc/TLHYGGnH
>>>>
>>>> https://postimg.cc/RJ6CZ8RC
>>>>
>>>>
>>>> Robert
>>>
>>> If you right-click the Taskbar, the second item down in the
>>> menu is "Search" and you can set that to Hidden, and the
>>> search box on the taskbar will be gone.
>>>
>>> News and Interests also is in that menu, and you can turn off
>>> News and Interests if you want. It all depends how much these
>>> things bother you, as to whether you would care about details
>>> like that.
>>>
>>> *******
>>>
>>> When testing hard drives on the benchmark test in HDTune,
>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>> The other OSes don't work as well.
>>>
>>>     [Picture]
>>>
>>>      https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>
>>>     Paul
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>>
>> I ran HD-Tune and the various scan it offered:
>>
>> https://postimg.cc/y3y596Gh
>>
>> https://postimg.cc/crjjnz9b
>>
>> https://postimg.cc/Vdbg3kgK
>>
>> https://postimg.cc/d7Q8tsRP
>>
>> https://postimg.cc/F1SJvktk
>>
>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>> somehow but that was the download I had for it. The one
>> on my Win 7 is a older version. Could you please provide a
>> HD-Tune link that's free?
>>
>> https://postimg.cc/KK9HDvmx
>>
>> then checked disk management
>>
>> https://postimg.cc/0b87PGpX
>>
>> then downloaded macrium
>>
>> https://postimg.cc/4n1hLKr6
>>
>> here's the desktop
>>
>> https://postimg.cc/XXNvvsz5
>>
>>
>> Robert
>
> The free version is 2.55.
>
> https://www.hdtune.com/files/hdtune_255.exe
>
> Your pictures do not suggest there is a problem with the drive.
> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
> the benchmark curve looks relatively clean (for a trace done in Win10).
>
> *******
>
> To run a trace using the Macrium CD, you need:
>
> 1) The 32-bit (x86) version of the Macrium CD
>
> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
> You can navigate there with the Macrium file manager thing on the desktop.
>
> 3) You can install HDTune 2.55 on your C: drive and then
> access the folder for it, when Macrium x86 CD is running.
> So you have to install HDTune, before attempting to use
> it in Macrium.
>
> The HDTune menu has a floppy diskette icon for a "screenshot" button,
> and this can be used to capture a shot of the benchmark screen after
> you run it. Then, you can transfer the file to some other device or
> place that is convenient to you. I used File Sharing for that and popped
> the picture over to the other machine.
>
> It gives a clean trace, because it's not a noisy OS on the CD
> and it does not while away the hours thinking of stuff to do.
> Unlike Windows 10.
>
> If Microsoft would put a button in the OS, to shut down all
> the noisy stuff going on, then we would not need to resort
> to tricks to do checks like this.
>
> Paul
>

I actually did download it on the Administrator Account but it didn't
complete but left a partially working icon. In that, it gives an error
then it opens up. However, there's no application that I can bring over
to the User Account which is why I was trying to install it there via
Admin Account number.

https://postimg.cc/p99mwc7m

I switched hd's and tried running it again on the 8500 Win 10
Administrators Account:

https://postimg.cc/CR3P8Xj0

https://postimg.cc/0MfcLNh5

https://postimg.cc/67xcqRX5

https://postimg.cc/Sjxrnkw8

https://postimg.cc/jwFJw07Q

https://postimg.cc/sQ60MXm6

I tried repairing and uninstalling and running it before but it
gave the same results

https://postimg.cc/PvnvzbSP

Thoughts/suggestions ?

Robert

_

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Paul wrote:
> On 2/13/2024 9:21 AM, RobnCA wrote:
>> Paul wrote:
>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>> Paul wrote:
>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>
>>>>>> Success !
>>>>>>
>>>>>> https://postimg.cc/7GwHPk90
>>>>>>
>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>> was doing nothing. Only when I closed the application could
>>>>>> I see the results.
>>>>>>
>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>
>>>>>> Robert
>>>>>
>>>>> Good, that ought to help a bit.
>>>>>
>>>>>      Paul
>>>>>
>>>>>
>>>>
>>>> Here's the User Account on the 8500 Win 10:
>>>>
>>>>
>>>> https://postimg.cc/yDFdRMzk
>>>>
>>>> https://postimg.cc/TLHYGGnH
>>>>
>>>> https://postimg.cc/RJ6CZ8RC
>>>>
>>>>
>>>> Robert
>>>
>>> If you right-click the Taskbar, the second item down in the
>>> menu is "Search" and you can set that to Hidden, and the
>>> search box on the taskbar will be gone.
>>>
>>> News and Interests also is in that menu, and you can turn off
>>> News and Interests if you want. It all depends how much these
>>> things bother you, as to whether you would care about details
>>> like that.
>>>
>>> *******
>>>
>>> When testing hard drives on the benchmark test in HDTune,
>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>> The other OSes don't work as well.
>>>
>>>     [Picture]
>>>
>>>      https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>
>>>     Paul
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>>
>> I ran HD-Tune and the various scan it offered:
>>
>> https://postimg.cc/y3y596Gh
>>
>> https://postimg.cc/crjjnz9b
>>
>> https://postimg.cc/Vdbg3kgK
>>
>> https://postimg.cc/d7Q8tsRP
>>
>> https://postimg.cc/F1SJvktk
>>
>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>> somehow but that was the download I had for it. The one
>> on my Win 7 is a older version. Could you please provide a
>> HD-Tune link that's free?
>>
>> https://postimg.cc/KK9HDvmx
>>
>> then checked disk management
>>
>> https://postimg.cc/0b87PGpX
>>
>> then downloaded macrium
>>
>> https://postimg.cc/4n1hLKr6
>>
>> here's the desktop
>>
>> https://postimg.cc/XXNvvsz5
>>
>>
>> Robert
>
> The free version is 2.55.
>
> https://www.hdtune.com/files/hdtune_255.exe
>
> Your pictures do not suggest there is a problem with the drive.
> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
> the benchmark curve looks relatively clean (for a trace done in Win10).
>
> *******
>
> To run a trace using the Macrium CD, you need:
>
> 1) The 32-bit (x86) version of the Macrium CD
>
> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
> You can navigate there with the Macrium file manager thing on the desktop.
>
> 3) You can install HDTune 2.55 on your C: drive and then
> access the folder for it, when Macrium x86 CD is running.
> So you have to install HDTune, before attempting to use
> it in Macrium.
>
> The HDTune menu has a floppy diskette icon for a "screenshot" button,
> and this can be used to capture a shot of the benchmark screen after
> you run it. Then, you can transfer the file to some other device or
> place that is convenient to you. I used File Sharing for that and popped
> the picture over to the other machine.
>
> It gives a clean trace, because it's not a noisy OS on the CD
> and it does not while away the hours thinking of stuff to do.
> Unlike Windows 10.
>
> If Microsoft would put a button in the OS, to shut down all
> the noisy stuff going on, then we would not need to resort
> to tricks to do checks like this.
>
> Paul
>

I understand what you mean about using Macrium
and HD-Tune for a cleaner trace but from what you
say my hd looks OK and after I did the Chkdsk C:/r
it had no issues.

My only problem now is getting Image Expert 2000
to install. I don't understand it. I've done it on both
computers on Win 7 and the 780 has it on its Win 10.
So it was installed recently and it worked fine.

Why is the 8500 Win 10 giving me this problem? This
should be very straightforward and I've done this before
and there wasn't any hassle at all. I don't get it?

Robert

_

--
This email has been checked for viruses by Avast antivirus software.
www.avast.com

On 2/14/2024 8:35 AM, RobnCA wrote:
> Paul wrote:
>> On 2/13/2024 9:21 AM, RobnCA wrote:
>>> Paul wrote:
>>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>>> Paul wrote:
>>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>>
>>>>>>> Success !
>>>>>>>
>>>>>>> https://postimg.cc/7GwHPk90
>>>>>>>
>>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>>> was doing nothing. Only when I closed the application could
>>>>>>> I see the results.
>>>>>>>
>>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>>
>>>>>>> Robert
>>>>>>
>>>>>> Good, that ought to help a bit.
>>>>>>
>>>>>>       Paul
>>>>>>
>>>>>>
>>>>>
>>>>> Here's the User Account on the 8500 Win 10:
>>>>>
>>>>>
>>>>> https://postimg.cc/yDFdRMzk
>>>>>
>>>>> https://postimg.cc/TLHYGGnH
>>>>>
>>>>> https://postimg.cc/RJ6CZ8RC
>>>>>
>>>>>
>>>>> Robert
>>>>
>>>> If you right-click the Taskbar, the second item down in the
>>>> menu is "Search" and you can set that to Hidden, and the
>>>> search box on the taskbar will be gone.
>>>>
>>>> News and Interests also is in that menu, and you can turn off
>>>> News and Interests if you want. It all depends how much these
>>>> things bother you, as to whether you would care about details
>>>> like that.
>>>>
>>>> *******
>>>>
>>>> When testing hard drives on the benchmark test in HDTune,
>>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>>> The other OSes don't work as well.
>>>>
>>>>      [Picture]
>>>>
>>>>       https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>>
>>>>      Paul
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>>
>>>
>>> I ran HD-Tune and the various scan it offered:
>>>
>>> https://postimg.cc/y3y596Gh
>>>
>>> https://postimg.cc/crjjnz9b
>>>
>>> https://postimg.cc/Vdbg3kgK
>>>
>>> https://postimg.cc/d7Q8tsRP
>>>
>>> https://postimg.cc/F1SJvktk
>>>
>>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>>> somehow but that was the download I had for it. The one
>>> on my Win 7 is a older version. Could you please provide a
>>> HD-Tune link that's free?
>>>
>>> https://postimg.cc/KK9HDvmx
>>>
>>> then checked disk management
>>>
>>> https://postimg.cc/0b87PGpX
>>>
>>> then downloaded macrium
>>>
>>> https://postimg.cc/4n1hLKr6
>>>
>>> here's the desktop
>>>
>>> https://postimg.cc/XXNvvsz5
>>>
>>>
>>> Robert
>>
>> The free version is 2.55.
>>
>>     https://www.hdtune.com/files/hdtune_255.exe
>>
>> Your pictures do not suggest there is a problem with the drive.
>> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
>> the benchmark curve looks relatively clean (for a trace done in Win10).
>>
>> *******
>>
>> To run a trace using the Macrium CD, you need:
>>
>> 1) The 32-bit (x86) version of the Macrium CD
>>
>> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
>>     You can navigate there with the Macrium file manager thing on the desktop.
>>
>> 3) You can install HDTune 2.55 on your C: drive and then
>>     access the folder for it, when Macrium x86 CD is running.
>>     So you have to install HDTune, before attempting to use
>>     it in Macrium.
>>
>> The HDTune menu has a floppy diskette icon for a "screenshot" button,
>> and this can be used to capture a shot of the benchmark screen after
>> you run it. Then, you can transfer the file to some other device or
>> place that is convenient to you. I used File Sharing for that and popped
>> the picture over to the other machine.
>>
>> It gives a clean trace, because it's not a noisy OS on the CD
>> and it does not while away the hours thinking of stuff to do.
>> Unlike Windows 10.
>>
>> If Microsoft would put a button in the OS, to shut down all
>> the noisy stuff going on, then we would not need to resort
>> to tricks to do checks like this.
>>
> I understand what you mean about using Macrium
> and HD-Tune for a cleaner trace but from what you
> say my hd looks OK and after I did the Chkdsk C:/r
> it had no issues.
>
> My only problem now is getting Image Expert 2000
> to install. I don't understand it. I've done it on both
> computers on Win 7 and the 780 has it on its Win 10.
> So it was installed recently and it worked fine.
>
> Why is the 8500 Win 10 giving me this problem? This
> should be very straightforward and I've done this before
> and there wasn't any hassle at all. I don't get it?
>
> Robert

The Setup.exe file in the installkit folder , do Properties on it.
Click the "Compatibility" tab.

You'll see a line there "Compatibility Mode".
Tick the box to turn on the mode.

In the pulldown menu, select Windows 7.

Click Apply in the lower-right corner.

Now when you start the Setup.exe , the OS will
apply a compatibility layer, making things
"look more like Windows 7". Since you report that
Windows 7 works for that installer, that's where
I would start, via the Compatibility Mode method.

This method is far from bulletproof, but it is worth a try.
It sometimes achieves a good result. Not every subsystem
in the OS gets bodged using this method, only some of them.
That's why an application still might not work right.

Microsoft keeps records of how installers have made out
in the past, and it is possible not a lot of people
have tried to install that one in Windows 10.

*******

After an installation attempt succeeds, sometimes the
"main executable" in the Program Files folder, may need
to have Compatibility applied to it. You can worry about
that later, once the install problem is overcome.

Paul

Paul wrote:
> On 2/14/2024 8:35 AM, RobnCA wrote:
>> Paul wrote:
>>> On 2/13/2024 9:21 AM, RobnCA wrote:
>>>> Paul wrote:
>>>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>>>> Paul wrote:
>>>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>>>
>>>>>>>> Success !
>>>>>>>>
>>>>>>>> https://postimg.cc/7GwHPk90
>>>>>>>>
>>>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>>>> was doing nothing. Only when I closed the application could
>>>>>>>> I see the results.
>>>>>>>>
>>>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>>>
>>>>>>>> Robert
>>>>>>>
>>>>>>> Good, that ought to help a bit.
>>>>>>>
>>>>>>>       Paul
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> Here's the User Account on the 8500 Win 10:
>>>>>>
>>>>>>
>>>>>> https://postimg.cc/yDFdRMzk
>>>>>>
>>>>>> https://postimg.cc/TLHYGGnH
>>>>>>
>>>>>> https://postimg.cc/RJ6CZ8RC
>>>>>>
>>>>>>
>>>>>> Robert
>>>>>
>>>>> If you right-click the Taskbar, the second item down in the
>>>>> menu is "Search" and you can set that to Hidden, and the
>>>>> search box on the taskbar will be gone.
>>>>>
>>>>> News and Interests also is in that menu, and you can turn off
>>>>> News and Interests if you want. It all depends how much these
>>>>> things bother you, as to whether you would care about details
>>>>> like that.
>>>>>
>>>>> *******
>>>>>
>>>>> When testing hard drives on the benchmark test in HDTune,
>>>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>>>> The other OSes don't work as well.
>>>>>
>>>>>      [Picture]
>>>>>
>>>>>       https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>>>
>>>>>      Paul
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> I ran HD-Tune and the various scan it offered:
>>>>
>>>> https://postimg.cc/y3y596Gh
>>>>
>>>> https://postimg.cc/crjjnz9b
>>>>
>>>> https://postimg.cc/Vdbg3kgK
>>>>
>>>> https://postimg.cc/d7Q8tsRP
>>>>
>>>> https://postimg.cc/F1SJvktk
>>>>
>>>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>>>> somehow but that was the download I had for it. The one
>>>> on my Win 7 is a older version. Could you please provide a
>>>> HD-Tune link that's free?
>>>>
>>>> https://postimg.cc/KK9HDvmx
>>>>
>>>> then checked disk management
>>>>
>>>> https://postimg.cc/0b87PGpX
>>>>
>>>> then downloaded macrium
>>>>
>>>> https://postimg.cc/4n1hLKr6
>>>>
>>>> here's the desktop
>>>>
>>>> https://postimg.cc/XXNvvsz5
>>>>
>>>>
>>>> Robert
>>>
>>> The free version is 2.55.
>>>
>>>     https://www.hdtune.com/files/hdtune_255.exe
>>>
>>> Your pictures do not suggest there is a problem with the drive.
>>> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
>>> the benchmark curve looks relatively clean (for a trace done in Win10).
>>>
>>> *******
>>>
>>> To run a trace using the Macrium CD, you need:
>>>
>>> 1) The 32-bit (x86) version of the Macrium CD
>>>
>>> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
>>>     You can navigate there with the Macrium file manager thing on the desktop.
>>>
>>> 3) You can install HDTune 2.55 on your C: drive and then
>>>     access the folder for it, when Macrium x86 CD is running.
>>>     So you have to install HDTune, before attempting to use
>>>     it in Macrium.
>>>
>>> The HDTune menu has a floppy diskette icon for a "screenshot" button,
>>> and this can be used to capture a shot of the benchmark screen after
>>> you run it. Then, you can transfer the file to some other device or
>>> place that is convenient to you. I used File Sharing for that and popped
>>> the picture over to the other machine.
>>>
>>> It gives a clean trace, because it's not a noisy OS on the CD
>>> and it does not while away the hours thinking of stuff to do.
>>> Unlike Windows 10.
>>>
>>> If Microsoft would put a button in the OS, to shut down all
>>> the noisy stuff going on, then we would not need to resort
>>> to tricks to do checks like this.
>>>
>> I understand what you mean about using Macrium
>> and HD-Tune for a cleaner trace but from what you
>> say my hd looks OK and after I did the Chkdsk C:/r
>> it had no issues.
>>
>> My only problem now is getting Image Expert 2000
>> to install. I don't understand it. I've done it on both
>> computers on Win 7 and the 780 has it on its Win 10.
>> So it was installed recently and it worked fine.
>>
>> Why is the 8500 Win 10 giving me this problem? This
>> should be very straightforward and I've done this before
>> and there wasn't any hassle at all. I don't get it?
>>
>> Robert
>
> The Setup.exe file in the installkit folder , do Properties on it.
> Click the "Compatibility" tab.
>
> You'll see a line there "Compatibility Mode".
> Tick the box to turn on the mode.
>
> In the pulldown menu, select Windows 7.
>
> Click Apply in the lower-right corner.
>
> Now when you start the Setup.exe , the OS will
> apply a compatibility layer, making things
> "look more like Windows 7". Since you report that
> Windows 7 works for that installer, that's where
> I would start, via the Compatibility Mode method.
>
> This method is far from bulletproof, but it is worth a try.
> It sometimes achieves a good result. Not every subsystem
> in the OS gets bodged using this method, only some of them.
> That's why an application still might not work right.
>
> Microsoft keeps records of how installers have made out
> in the past, and it is possible not a lot of people
> have tried to install that one in Windows 10.
>
> *******
>
> After an installation attempt succeeds, sometimes the
> "main executable" in the Program Files folder, may need
> to have Compatibility applied to it. You can worry about
> that later, once the install problem is overcome.
>
> Paul
>

I went into Properties and changed the settings

https://postimg.cc/7CstpQpJ

but it failed again. Then I tried to repair it and uninstalled it
and then tried again and seemed like it was working but it failed
again.

https://postimg.cc/8jQXQvn4

https://postimg.cc/0Kpf2tHf

https://postimg.cc/wt7QsxG3

https://postimg.cc/ctZ3TdXR

https://postimg.cc/Dmdph0kK

https://postimg.cc/mPq8jFM7

https://postimg.cc/R61dvsYT

https://postimg.cc/BPqgb59f

https://postimg.cc/KR8fy5Dn

https://postimg.cc/yJcXTp7z

The Dell Image Expert 2000 icon looks different in Programs
Win 7 and Win 10. They both are the same size though?

https://postimg.cc/HjsXJk8m - Win 7

https://postimg.cc/w1JmKtZX - Win 10

I found this link with people having the same problem but dated 2008.

https://www.dell.com/community/en/conversations/windows-general/dell-image-expert/647e684cf4ccf8a8def59c91

I was thinking maybe I can download on of these?

Paul wrote:
> On 2/14/2024 8:35 AM, RobnCA wrote:
>> Paul wrote:
>>> On 2/13/2024 9:21 AM, RobnCA wrote:
>>>> Paul wrote:
>>>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>>>> Paul wrote:
>>>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>>>
>>>>>>>> Success !
>>>>>>>>
>>>>>>>> https://postimg.cc/7GwHPk90
>>>>>>>>
>>>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>>>> was doing nothing. Only when I closed the application could
>>>>>>>> I see the results.
>>>>>>>>
>>>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>>>
>>>>>>>> Robert
>>>>>>>
>>>>>>> Good, that ought to help a bit.
>>>>>>>
>>>>>>>       Paul
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> Here's the User Account on the 8500 Win 10:
>>>>>>
>>>>>>
>>>>>> https://postimg.cc/yDFdRMzk
>>>>>>
>>>>>> https://postimg.cc/TLHYGGnH
>>>>>>
>>>>>> https://postimg.cc/RJ6CZ8RC
>>>>>>
>>>>>>
>>>>>> Robert
>>>>>
>>>>> If you right-click the Taskbar, the second item down in the
>>>>> menu is "Search" and you can set that to Hidden, and the
>>>>> search box on the taskbar will be gone.
>>>>>
>>>>> News and Interests also is in that menu, and you can turn off
>>>>> News and Interests if you want. It all depends how much these
>>>>> things bother you, as to whether you would care about details
>>>>> like that.
>>>>>
>>>>> *******
>>>>>
>>>>> When testing hard drives on the benchmark test in HDTune,
>>>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>>>> The other OSes don't work as well.
>>>>>
>>>>>      [Picture]
>>>>>
>>>>>       https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>>>
>>>>>      Paul
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> I ran HD-Tune and the various scan it offered:
>>>>
>>>> https://postimg.cc/y3y596Gh
>>>>
>>>> https://postimg.cc/crjjnz9b
>>>>
>>>> https://postimg.cc/Vdbg3kgK
>>>>
>>>> https://postimg.cc/d7Q8tsRP
>>>>
>>>> https://postimg.cc/F1SJvktk
>>>>
>>>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>>>> somehow but that was the download I had for it. The one
>>>> on my Win 7 is a older version. Could you please provide a
>>>> HD-Tune link that's free?
>>>>
>>>> https://postimg.cc/KK9HDvmx
>>>>
>>>> then checked disk management
>>>>
>>>> https://postimg.cc/0b87PGpX
>>>>
>>>> then downloaded macrium
>>>>
>>>> https://postimg.cc/4n1hLKr6
>>>>
>>>> here's the desktop
>>>>
>>>> https://postimg.cc/XXNvvsz5
>>>>
>>>>
>>>> Robert
>>>
>>> The free version is 2.55.
>>>
>>>     https://www.hdtune.com/files/hdtune_255.exe
>>>
>>> Your pictures do not suggest there is a problem with the drive.
>>> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
>>> the benchmark curve looks relatively clean (for a trace done in Win10).
>>>
>>> *******
>>>
>>> To run a trace using the Macrium CD, you need:
>>>
>>> 1) The 32-bit (x86) version of the Macrium CD
>>>
>>> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
>>>     You can navigate there with the Macrium file manager thing on the desktop.
>>>
>>> 3) You can install HDTune 2.55 on your C: drive and then
>>>     access the folder for it, when Macrium x86 CD is running.
>>>     So you have to install HDTune, before attempting to use
>>>     it in Macrium.
>>>
>>> The HDTune menu has a floppy diskette icon for a "screenshot" button,
>>> and this can be used to capture a shot of the benchmark screen after
>>> you run it. Then, you can transfer the file to some other device or
>>> place that is convenient to you. I used File Sharing for that and popped
>>> the picture over to the other machine.
>>>
>>> It gives a clean trace, because it's not a noisy OS on the CD
>>> and it does not while away the hours thinking of stuff to do.
>>> Unlike Windows 10.
>>>
>>> If Microsoft would put a button in the OS, to shut down all
>>> the noisy stuff going on, then we would not need to resort
>>> to tricks to do checks like this.
>>>
>> I understand what you mean about using Macrium
>> and HD-Tune for a cleaner trace but from what you
>> say my hd looks OK and after I did the Chkdsk C:/r
>> it had no issues.
>>
>> My only problem now is getting Image Expert 2000
>> to install. I don't understand it. I've done it on both
>> computers on Win 7 and the 780 has it on its Win 10.
>> So it was installed recently and it worked fine.
>>
>> Why is the 8500 Win 10 giving me this problem? This
>> should be very straightforward and I've done this before
>> and there wasn't any hassle at all. I don't get it?
>>
>> Robert
>
> The Setup.exe file in the installkit folder , do Properties on it.
> Click the "Compatibility" tab.
>
> You'll see a line there "Compatibility Mode".
> Tick the box to turn on the mode.
>
> In the pulldown menu, select Windows 7.
>
> Click Apply in the lower-right corner.
>
> Now when you start the Setup.exe , the OS will
> apply a compatibility layer, making things
> "look more like Windows 7". Since you report that
> Windows 7 works for that installer, that's where
> I would start, via the Compatibility Mode method.
>
> This method is far from bulletproof, but it is worth a try.
> It sometimes achieves a good result. Not every subsystem
> in the OS gets bodged using this method, only some of them.
> That's why an application still might not work right.
>
> Microsoft keeps records of how installers have made out
> in the past, and it is possible not a lot of people
> have tried to install that one in Windows 10.
>
> *******
>
> After an installation attempt succeeds, sometimes the
> "main executable" in the Program Files folder, may need
> to have Compatibility applied to it. You can worry about
> that later, once the install problem is overcome.
>
> Paul
>

Success @!

You gave me the key when we switched the install to Win 7. So I
uninstalled it and then ran it again but this time I changed the
settings to everyone can use it and a Custom install vs Typical and
un-ticked boxesthat were obsolete. It finished this time and I tested it
in both the Admin Account and User Account on the 8500 Win 10.

https://postimg.cc/Y4kY1JxK

https://postimg.cc/vcFBg5zC

The only thing left to do is the mrimg and I'll do that later,.......

If you want we could continue and do something with the bad hd like
maybe erase it and use the 22H2 again to create a Win10? Or if you
want me to do something else?

Many thanks for all your good help,

Robert

_

--
This email has been checked for viruses by Avast antivirus software.
www.avast.com

On 2/14/2024 9:44 PM, Robert in CA wrote:

> I went into Properties and changed the settings
>
> https://postimg.cc/7CstpQpJ
>
> but it failed again. Then I tried to repair it and uninstalled it
> and then tried again and seemed like it was working but it failed
> again.
>
> https://postimg.cc/8jQXQvn4
>
> https://postimg.cc/0Kpf2tHf
>
> https://postimg.cc/wt7QsxG3
>
> https://postimg.cc/ctZ3TdXR
>
> https://postimg.cc/Dmdph0kK
>
> https://postimg.cc/mPq8jFM7
>
> https://postimg.cc/R61dvsYT
>
> https://postimg.cc/BPqgb59f
>
> https://postimg.cc/KR8fy5Dn
>
> https://postimg.cc/yJcXTp7z
>
> The Dell Image Expert 2000 icon looks different in Programs
> Win 7 and Win 10. They both are the same size though?
>
> https://postimg.cc/HjsXJk8m - Win 7
>
> https://postimg.cc/w1JmKtZX - Win 10
>
> I found this link with people having the same problem but dated 2008.
>
> https://www.dell.com/community/en/conversations/windows-general/dell-image-expert/647e684cf4ccf8a8def59c91
>
> I was thinking maybe I can download on of these?
>
> https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=r55365
>
> https://dell-picture-studio-dell-image-expert.updatestar.com/en
>
>
> What do you think?
>
> Robert
>

I got it working.

It turns out it does not need Compatibility mode after all.

It needs Windows Defender "RealTime Protection" turned off.

This file, "did not apply" when I tried it. My install is 3.2.0
and it's possible this one wants something like 3.3.1 but it did
not say what the problem was. I used this *after* my install worked,
so there were files in Program Files (x86) for it to modify if it wanted.
But it didn't work.

https://www.dell.com/support/home/en-ca/drivers/driversdetails?driverid=r55365

*******

Here is a picture of me installing it. You may be able to tell
from the file sizes, whether my version is similar to yours or not.
I think it is older than yours. But, it's running. I don't have
QuickTime or Acrobat Reader installed, as it asked for.

[Picture]

https://i.postimg.cc/Qtd1C6m8/Win10-Dell-Image-Expert-2000.gif

Paul

On 2/15/2024 1:13 AM, Robert in CA wrote:
> Paul wrote:
>> On 2/14/2024 8:35 AM, RobnCA wrote:
>>> Paul wrote:
>>>> On 2/13/2024 9:21 AM, RobnCA wrote:
>>>>> Paul wrote:
>>>>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>>>>> Paul wrote:
>>>>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>>>>
>>>>>>>>> Success !
>>>>>>>>>
>>>>>>>>> https://postimg.cc/7GwHPk90
>>>>>>>>>
>>>>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>>>>> was doing nothing. Only when I closed the application could
>>>>>>>>> I see the results.
>>>>>>>>>
>>>>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>>>>
>>>>>>>>> Robert
>>>>>>>>
>>>>>>>> Good, that ought to help a bit.
>>>>>>>>
>>>>>>>>        Paul
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> Here's the User Account on the 8500 Win 10:
>>>>>>>
>>>>>>>
>>>>>>> https://postimg.cc/yDFdRMzk
>>>>>>>
>>>>>>> https://postimg.cc/TLHYGGnH
>>>>>>>
>>>>>>> https://postimg.cc/RJ6CZ8RC
>>>>>>>
>>>>>>>
>>>>>>> Robert
>>>>>>
>>>>>> If you right-click the Taskbar, the second item down in the
>>>>>> menu is "Search" and you can set that to Hidden, and the
>>>>>> search box on the taskbar will be gone.
>>>>>>
>>>>>> News and Interests also is in that menu, and you can turn off
>>>>>> News and Interests if you want. It all depends how much these
>>>>>> things bother you, as to whether you would care about details
>>>>>> like that.
>>>>>>
>>>>>> *******
>>>>>>
>>>>>> When testing hard drives on the benchmark test in HDTune,
>>>>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>>>>> The other OSes don't work as well.
>>>>>>
>>>>>>       [Picture]
>>>>>>
>>>>>>        https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>>>>
>>>>>>       Paul
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> I ran HD-Tune and the various scan it offered:
>>>>>
>>>>> https://postimg.cc/y3y596Gh
>>>>>
>>>>> https://postimg.cc/crjjnz9b
>>>>>
>>>>> https://postimg.cc/Vdbg3kgK
>>>>>
>>>>> https://postimg.cc/d7Q8tsRP
>>>>>
>>>>> https://postimg.cc/F1SJvktk
>>>>>
>>>>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>>>>> somehow but that was the download I had for it. The one
>>>>> on my Win 7 is a older version. Could you please provide a
>>>>> HD-Tune link that's free?
>>>>>
>>>>> https://postimg.cc/KK9HDvmx
>>>>>
>>>>> then checked disk management
>>>>>
>>>>> https://postimg.cc/0b87PGpX
>>>>>
>>>>> then downloaded macrium
>>>>>
>>>>> https://postimg.cc/4n1hLKr6
>>>>>
>>>>> here's the desktop
>>>>>
>>>>> https://postimg.cc/XXNvvsz5
>>>>>
>>>>>
>>>>> Robert
>>>>
>>>> The free version is 2.55.
>>>>
>>>>      https://www.hdtune.com/files/hdtune_255.exe
>>>>
>>>> Your pictures do not suggest there is a problem with the drive.
>>>> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
>>>> the benchmark curve looks relatively clean (for a trace done in Win10).
>>>>
>>>> *******
>>>>
>>>> To run a trace using the Macrium CD, you need:
>>>>
>>>> 1) The 32-bit (x86) version of the Macrium CD
>>>>
>>>> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
>>>>      You can navigate there with the Macrium file manager thing on the desktop.
>>>>
>>>> 3) You can install HDTune 2.55 on your C: drive and then
>>>>      access the folder for it, when Macrium x86 CD is running.
>>>>      So you have to install HDTune, before attempting to use
>>>>      it in Macrium.
>>>>
>>>> The HDTune menu has a floppy diskette icon for a "screenshot" button,
>>>> and this can be used to capture a shot of the benchmark screen after
>>>> you run it. Then, you can transfer the file to some other device or
>>>> place that is convenient to you. I used File Sharing for that and popped
>>>> the picture over to the other machine.
>>>>
>>>> It gives a clean trace, because it's not a noisy OS on the CD
>>>> and it does not while away the hours thinking of stuff to do.
>>>> Unlike Windows 10.
>>>>
>>>> If Microsoft would put a button in the OS, to shut down all
>>>> the noisy stuff going on, then we would not need to resort
>>>> to tricks to do checks like this.
>>>>
>>> I understand what you mean about using Macrium
>>> and HD-Tune for a cleaner trace but from what you
>>> say my hd looks OK and after I did the Chkdsk C:/r
>>> it had no issues.
>>>
>>> My only problem now is getting Image Expert 2000
>>> to install. I don't understand it. I've done it on both
>>> computers on Win 7 and the 780 has it on its Win 10.
>>> So it was installed recently and it worked fine.
>>>
>>> Why is the 8500 Win 10 giving me this problem? This
>>> should be very straightforward and I've done this before
>>> and there wasn't any hassle at all. I don't get it?
>>>
>>> Robert
>>
>> The Setup.exe file in the installkit folder , do Properties on it.
>> Click the "Compatibility" tab.
>>
>> You'll see a line there "Compatibility Mode".
>> Tick the box to turn on the mode.
>>
>> In the pulldown menu, select Windows 7.
>>
>> Click Apply in the lower-right corner.
>>
>> Now when you start the Setup.exe , the OS will
>> apply a compatibility layer, making things
>> "look more like Windows 7". Since you report that
>> Windows 7 works for that installer, that's where
>> I would start, via the Compatibility Mode method.
>>
>> This method is far from bulletproof, but it is worth a try.
>> It sometimes achieves a good result. Not every subsystem
>> in the OS gets bodged using this method, only some of them.
>> That's why an application still might not work right.
>>
>> Microsoft keeps records of how installers have made out
>> in the past, and it is possible not a lot of people
>> have tried to install that one in Windows 10.
>>
>> *******
>>
>> After an installation attempt succeeds, sometimes the
>> "main executable" in the Program Files folder, may need
>> to have Compatibility applied to it. You can worry about
>> that later, once the install problem is overcome.
>>
>>      Paul
>>
>
>
>
>
>
>
> Success @!
>
> You gave me the key when we switched the install to Win 7. So I
> uninstalled it and then ran it again but this time I changed the settings to everyone can use it and a Custom install vs Typical and un-ticked boxesthat were obsolete. It finished this time and I tested it in both the Admin Account and User Account on the 8500 Win 10.
>
> https://postimg.cc/Y4kY1JxK
>
> https://postimg.cc/vcFBg5zC
>
> The only thing left to do is the mrimg and I'll do that later,.......
>
> If you want we could continue and do something with the bad hd like
> maybe erase it and use the 22H2 again to create a Win10? Or if you
> want me to do something else?
>
> Many thanks for all your good help,
>
> Robert

Paul wrote:
> On 2/15/2024 1:13 AM, Robert in CA wrote:
>> Paul wrote:
>>> On 2/14/2024 8:35 AM, RobnCA wrote:
>>>> Paul wrote:
>>>>> On 2/13/2024 9:21 AM, RobnCA wrote:
>>>>>> Paul wrote:
>>>>>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>>>>>> Paul wrote:
>>>>>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>>>>>
>>>>>>>>>> Success !
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/7GwHPk90
>>>>>>>>>>
>>>>>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>>>>>> was doing nothing. Only when I closed the application could
>>>>>>>>>> I see the results.
>>>>>>>>>>
>>>>>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>>>>>
>>>>>>>>>> Robert
>>>>>>>>>
>>>>>>>>> Good, that ought to help a bit.
>>>>>>>>>
>>>>>>>>>        Paul
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> Here's the User Account on the 8500 Win 10:
>>>>>>>>
>>>>>>>>
>>>>>>>> https://postimg.cc/yDFdRMzk
>>>>>>>>
>>>>>>>> https://postimg.cc/TLHYGGnH
>>>>>>>>
>>>>>>>> https://postimg.cc/RJ6CZ8RC
>>>>>>>>
>>>>>>>>
>>>>>>>> Robert
>>>>>>>
>>>>>>> If you right-click the Taskbar, the second item down in the
>>>>>>> menu is "Search" and you can set that to Hidden, and the
>>>>>>> search box on the taskbar will be gone.
>>>>>>>
>>>>>>> News and Interests also is in that menu, and you can turn off
>>>>>>> News and Interests if you want. It all depends how much these
>>>>>>> things bother you, as to whether you would care about details
>>>>>>> like that.
>>>>>>>
>>>>>>> *******
>>>>>>>
>>>>>>> When testing hard drives on the benchmark test in HDTune,
>>>>>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>>>>>> The other OSes don't work as well.
>>>>>>>
>>>>>>>       [Picture]
>>>>>>>
>>>>>>>        https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>>>>>
>>>>>>>       Paul
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> I ran HD-Tune and the various scan it offered:
>>>>>>
>>>>>> https://postimg.cc/y3y596Gh
>>>>>>
>>>>>> https://postimg.cc/crjjnz9b
>>>>>>
>>>>>> https://postimg.cc/Vdbg3kgK
>>>>>>
>>>>>> https://postimg.cc/d7Q8tsRP
>>>>>>
>>>>>> https://postimg.cc/F1SJvktk
>>>>>>
>>>>>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>>>>>> somehow but that was the download I had for it. The one
>>>>>> on my Win 7 is a older version. Could you please provide a
>>>>>> HD-Tune link that's free?
>>>>>>
>>>>>> https://postimg.cc/KK9HDvmx
>>>>>>
>>>>>> then checked disk management
>>>>>>
>>>>>> https://postimg.cc/0b87PGpX
>>>>>>
>>>>>> then downloaded macrium
>>>>>>
>>>>>> https://postimg.cc/4n1hLKr6
>>>>>>
>>>>>> here's the desktop
>>>>>>
>>>>>> https://postimg.cc/XXNvvsz5
>>>>>>
>>>>>>
>>>>>> Robert
>>>>>
>>>>> The free version is 2.55.
>>>>>
>>>>>      https://www.hdtune.com/files/hdtune_255.exe
>>>>>
>>>>> Your pictures do not suggest there is a problem with the drive.
>>>>> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
>>>>> the benchmark curve looks relatively clean (for a trace done in Win10).
>>>>>
>>>>> *******
>>>>>
>>>>> To run a trace using the Macrium CD, you need:
>>>>>
>>>>> 1) The 32-bit (x86) version of the Macrium CD
>>>>>
>>>>> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
>>>>>      You can navigate there with the Macrium file manager thing on the desktop.
>>>>>
>>>>> 3) You can install HDTune 2.55 on your C: drive and then
>>>>>      access the folder for it, when Macrium x86 CD is running.
>>>>>      So you have to install HDTune, before attempting to use
>>>>>      it in Macrium.
>>>>>
>>>>> The HDTune menu has a floppy diskette icon for a "screenshot" button,
>>>>> and this can be used to capture a shot of the benchmark screen after
>>>>> you run it. Then, you can transfer the file to some other device or
>>>>> place that is convenient to you. I used File Sharing for that and popped
>>>>> the picture over to the other machine.
>>>>>
>>>>> It gives a clean trace, because it's not a noisy OS on the CD
>>>>> and it does not while away the hours thinking of stuff to do.
>>>>> Unlike Windows 10.
>>>>>
>>>>> If Microsoft would put a button in the OS, to shut down all
>>>>> the noisy stuff going on, then we would not need to resort
>>>>> to tricks to do checks like this.
>>>>>
>>>> I understand what you mean about using Macrium
>>>> and HD-Tune for a cleaner trace but from what you
>>>> say my hd looks OK and after I did the Chkdsk C:/r
>>>> it had no issues.
>>>>
>>>> My only problem now is getting Image Expert 2000
>>>> to install. I don't understand it. I've done it on both
>>>> computers on Win 7 and the 780 has it on its Win 10.
>>>> So it was installed recently and it worked fine.
>>>>
>>>> Why is the 8500 Win 10 giving me this problem? This
>>>> should be very straightforward and I've done this before
>>>> and there wasn't any hassle at all. I don't get it?
>>>>
>>>> Robert
>>>
>>> The Setup.exe file in the installkit folder , do Properties on it.
>>> Click the "Compatibility" tab.
>>>
>>> You'll see a line there "Compatibility Mode".
>>> Tick the box to turn on the mode.
>>>
>>> In the pulldown menu, select Windows 7.
>>>
>>> Click Apply in the lower-right corner.
>>>
>>> Now when you start the Setup.exe , the OS will
>>> apply a compatibility layer, making things
>>> "look more like Windows 7". Since you report that
>>> Windows 7 works for that installer, that's where
>>> I would start, via the Compatibility Mode method.
>>>
>>> This method is far from bulletproof, but it is worth a try.
>>> It sometimes achieves a good result. Not every subsystem
>>> in the OS gets bodged using this method, only some of them.
>>> That's why an application still might not work right.
>>>
>>> Microsoft keeps records of how installers have made out
>>> in the past, and it is possible not a lot of people
>>> have tried to install that one in Windows 10.
>>>
>>> *******
>>>
>>> After an installation attempt succeeds, sometimes the
>>> "main executable" in the Program Files folder, may need
>>> to have Compatibility applied to it. You can worry about
>>> that later, once the install problem is overcome.
>>>
>>>      Paul
>>>
>>
>>
>>
>>
>>
>>
>> Success @!
>>
>> You gave me the key when we switched the install to Win 7. So I
>> uninstalled it and then ran it again but this time I changed the settings to everyone can use it and a Custom install vs Typical and un-ticked boxesthat were obsolete. It finished this time and I tested it in both the Admin Account and User Account on the 8500 Win 10.
>>
>> https://postimg.cc/Y4kY1JxK
>>
>> https://postimg.cc/vcFBg5zC
>>
>> The only thing left to do is the mrimg and I'll do that later,.......
>>
>> If you want we could continue and do something with the bad hd like
>> maybe erase it and use the 22H2 again to create a Win10? Or if you
>> want me to do something else?
>>
>> Many thanks for all your good help,
>>
>> Robert
>
> At this point, you might use a CHKDSK /f C: if the
> partition with the problem is C:
>
> If you run that in an Administrator window, you can read the
> text as it runs.
>
> If it is unable to fix the partition for some reason, there
> could be a bad block on there. Remember that HDTune has the
> bad block scanner, and you can leave that running for a while
> (like five hours) and see what the scan shows.
>
> Paul
>

Paul wrote:
> On 2/15/2024 1:13 AM, Robert in CA wrote:
>> Paul wrote:
>>> On 2/14/2024 8:35 AM, RobnCA wrote:
>>>> Paul wrote:
>>>>> On 2/13/2024 9:21 AM, RobnCA wrote:
>>>>>> Paul wrote:
>>>>>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>>>>>> Paul wrote:
>>>>>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>>>>>
>>>>>>>>>> Success !
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/7GwHPk90
>>>>>>>>>>
>>>>>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>>>>>> was doing nothing. Only when I closed the application could
>>>>>>>>>> I see the results.
>>>>>>>>>>
>>>>>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>>>>>
>>>>>>>>>> Robert
>>>>>>>>>
>>>>>>>>> Good, that ought to help a bit.
>>>>>>>>>
>>>>>>>>>        Paul
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> Here's the User Account on the 8500 Win 10:
>>>>>>>>
>>>>>>>>
>>>>>>>> https://postimg.cc/yDFdRMzk
>>>>>>>>
>>>>>>>> https://postimg.cc/TLHYGGnH
>>>>>>>>
>>>>>>>> https://postimg.cc/RJ6CZ8RC
>>>>>>>>
>>>>>>>>
>>>>>>>> Robert
>>>>>>>
>>>>>>> If you right-click the Taskbar, the second item down in the
>>>>>>> menu is "Search" and you can set that to Hidden, and the
>>>>>>> search box on the taskbar will be gone.
>>>>>>>
>>>>>>> News and Interests also is in that menu, and you can turn off
>>>>>>> News and Interests if you want. It all depends how much these
>>>>>>> things bother you, as to whether you would care about details
>>>>>>> like that.
>>>>>>>
>>>>>>> *******
>>>>>>>
>>>>>>> When testing hard drives on the benchmark test in HDTune,
>>>>>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>>>>>> The other OSes don't work as well.
>>>>>>>
>>>>>>>       [Picture]
>>>>>>>
>>>>>>>        https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>>>>>
>>>>>>>       Paul
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> I ran HD-Tune and the various scan it offered:
>>>>>>
>>>>>> https://postimg.cc/y3y596Gh
>>>>>>
>>>>>> https://postimg.cc/crjjnz9b
>>>>>>
>>>>>> https://postimg.cc/Vdbg3kgK
>>>>>>
>>>>>> https://postimg.cc/d7Q8tsRP
>>>>>>
>>>>>> https://postimg.cc/F1SJvktk
>>>>>>
>>>>>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>>>>>> somehow but that was the download I had for it. The one
>>>>>> on my Win 7 is a older version. Could you please provide a
>>>>>> HD-Tune link that's free?
>>>>>>
>>>>>> https://postimg.cc/KK9HDvmx
>>>>>>
>>>>>> then checked disk management
>>>>>>
>>>>>> https://postimg.cc/0b87PGpX
>>>>>>
>>>>>> then downloaded macrium
>>>>>>
>>>>>> https://postimg.cc/4n1hLKr6
>>>>>>
>>>>>> here's the desktop
>>>>>>
>>>>>> https://postimg.cc/XXNvvsz5
>>>>>>
>>>>>>
>>>>>> Robert
>>>>>
>>>>> The free version is 2.55.
>>>>>
>>>>>      https://www.hdtune.com/files/hdtune_255.exe
>>>>>
>>>>> Your pictures do not suggest there is a problem with the drive.
>>>>> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
>>>>> the benchmark curve looks relatively clean (for a trace done in Win10).
>>>>>
>>>>> *******
>>>>>
>>>>> To run a trace using the Macrium CD, you need:
>>>>>
>>>>> 1) The 32-bit (x86) version of the Macrium CD
>>>>>
>>>>> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
>>>>>      You can navigate there with the Macrium file manager thing on the desktop.
>>>>>
>>>>> 3) You can install HDTune 2.55 on your C: drive and then
>>>>>      access the folder for it, when Macrium x86 CD is running.
>>>>>      So you have to install HDTune, before attempting to use
>>>>>      it in Macrium.
>>>>>
>>>>> The HDTune menu has a floppy diskette icon for a "screenshot" button,
>>>>> and this can be used to capture a shot of the benchmark screen after
>>>>> you run it. Then, you can transfer the file to some other device or
>>>>> place that is convenient to you. I used File Sharing for that and popped
>>>>> the picture over to the other machine.
>>>>>
>>>>> It gives a clean trace, because it's not a noisy OS on the CD
>>>>> and it does not while away the hours thinking of stuff to do.
>>>>> Unlike Windows 10.
>>>>>
>>>>> If Microsoft would put a button in the OS, to shut down all
>>>>> the noisy stuff going on, then we would not need to resort
>>>>> to tricks to do checks like this.
>>>>>
>>>> I understand what you mean about using Macrium
>>>> and HD-Tune for a cleaner trace but from what you
>>>> say my hd looks OK and after I did the Chkdsk C:/r
>>>> it had no issues.
>>>>
>>>> My only problem now is getting Image Expert 2000
>>>> to install. I don't understand it. I've done it on both
>>>> computers on Win 7 and the 780 has it on its Win 10.
>>>> So it was installed recently and it worked fine.
>>>>
>>>> Why is the 8500 Win 10 giving me this problem? This
>>>> should be very straightforward and I've done this before
>>>> and there wasn't any hassle at all. I don't get it?
>>>>
>>>> Robert
>>>
>>> The Setup.exe file in the installkit folder , do Properties on it.
>>> Click the "Compatibility" tab.
>>>
>>> You'll see a line there "Compatibility Mode".
>>> Tick the box to turn on the mode.
>>>
>>> In the pulldown menu, select Windows 7.
>>>
>>> Click Apply in the lower-right corner.
>>>
>>> Now when you start the Setup.exe , the OS will
>>> apply a compatibility layer, making things
>>> "look more like Windows 7". Since you report that
>>> Windows 7 works for that installer, that's where
>>> I would start, via the Compatibility Mode method.
>>>
>>> This method is far from bulletproof, but it is worth a try.
>>> It sometimes achieves a good result. Not every subsystem
>>> in the OS gets bodged using this method, only some of them.
>>> That's why an application still might not work right.
>>>
>>> Microsoft keeps records of how installers have made out
>>> in the past, and it is possible not a lot of people
>>> have tried to install that one in Windows 10.
>>>
>>> *******
>>>
>>> After an installation attempt succeeds, sometimes the
>>> "main executable" in the Program Files folder, may need
>>> to have Compatibility applied to it. You can worry about
>>> that later, once the install problem is overcome.
>>>
>>>      Paul
>>>
>>
>>
>>
>>
>>
>>
>> Success @!
>>
>> You gave me the key when we switched the install to Win 7. So I
>> uninstalled it and then ran it again but this time I changed the settings to everyone can use it and a Custom install vs Typical and un-ticked boxesthat were obsolete. It finished this time and I tested it in both the Admin Account and User Account on the 8500 Win 10.
>>
>> https://postimg.cc/Y4kY1JxK
>>
>> https://postimg.cc/vcFBg5zC
>>
>> The only thing left to do is the mrimg and I'll do that later,.......
>>
>> If you want we could continue and do something with the bad hd like
>> maybe erase it and use the 22H2 again to create a Win10? Or if you
>> want me to do something else?
>>
>> Many thanks for all your good help,
>>
>> Robert
>
> At this point, you might use a CHKDSK /f C: if the
> partition with the problem is C:
>
> If you run that in an Administrator window, you can read the
> text as it runs.
>
> If it is unable to fix the partition for some reason, there
> could be a bad block on there. Remember that HDTune has the
> bad block scanner, and you can leave that running for a while
> (like five hours) and see what the scan shows.
>
> Paul
>

Paul wrote:
> On 2/15/2024 1:13 AM, Robert in CA wrote:
>> Paul wrote:
>>> On 2/14/2024 8:35 AM, RobnCA wrote:
>>>> Paul wrote:
>>>>> On 2/13/2024 9:21 AM, RobnCA wrote:
>>>>>> Paul wrote:
>>>>>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>>>>>> Paul wrote:
>>>>>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>>>>>
>>>>>>>>>> Success !
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/7GwHPk90
>>>>>>>>>>
>>>>>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>>>>>> was doing nothing. Only when I closed the application could
>>>>>>>>>> I see the results.
>>>>>>>>>>
>>>>>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>>>>>
>>>>>>>>>> Robert
>>>>>>>>>
>>>>>>>>> Good, that ought to help a bit.
>>>>>>>>>
>>>>>>>>>        Paul
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> Here's the User Account on the 8500 Win 10:
>>>>>>>>
>>>>>>>>
>>>>>>>> https://postimg.cc/yDFdRMzk
>>>>>>>>
>>>>>>>> https://postimg.cc/TLHYGGnH
>>>>>>>>
>>>>>>>> https://postimg.cc/RJ6CZ8RC
>>>>>>>>
>>>>>>>>
>>>>>>>> Robert
>>>>>>>
>>>>>>> If you right-click the Taskbar, the second item down in the
>>>>>>> menu is "Search" and you can set that to Hidden, and the
>>>>>>> search box on the taskbar will be gone.
>>>>>>>
>>>>>>> News and Interests also is in that menu, and you can turn off
>>>>>>> News and Interests if you want. It all depends how much these
>>>>>>> things bother you, as to whether you would care about details
>>>>>>> like that.
>>>>>>>
>>>>>>> *******
>>>>>>>
>>>>>>> When testing hard drives on the benchmark test in HDTune,
>>>>>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>>>>>> The other OSes don't work as well.
>>>>>>>
>>>>>>>       [Picture]
>>>>>>>
>>>>>>>        https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>>>>>
>>>>>>>       Paul
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> I ran HD-Tune and the various scan it offered:
>>>>>>
>>>>>> https://postimg.cc/y3y596Gh
>>>>>>
>>>>>> https://postimg.cc/crjjnz9b
>>>>>>
>>>>>> https://postimg.cc/Vdbg3kgK
>>>>>>
>>>>>> https://postimg.cc/d7Q8tsRP
>>>>>>
>>>>>> https://postimg.cc/F1SJvktk
>>>>>>
>>>>>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>>>>>> somehow but that was the download I had for it. The one
>>>>>> on my Win 7 is a older version. Could you please provide a
>>>>>> HD-Tune link that's free?
>>>>>>
>>>>>> https://postimg.cc/KK9HDvmx
>>>>>>
>>>>>> then checked disk management
>>>>>>
>>>>>> https://postimg.cc/0b87PGpX
>>>>>>
>>>>>> then downloaded macrium
>>>>>>
>>>>>> https://postimg.cc/4n1hLKr6
>>>>>>
>>>>>> here's the desktop
>>>>>>
>>>>>> https://postimg.cc/XXNvvsz5
>>>>>>
>>>>>>
>>>>>> Robert
>>>>>
>>>>> The free version is 2.55.
>>>>>
>>>>>      https://www.hdtune.com/files/hdtune_255.exe
>>>>>
>>>>> Your pictures do not suggest there is a problem with the drive.
>>>>> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
>>>>> the benchmark curve looks relatively clean (for a trace done in Win10).
>>>>>
>>>>> *******
>>>>>
>>>>> To run a trace using the Macrium CD, you need:
>>>>>
>>>>> 1) The 32-bit (x86) version of the Macrium CD
>>>>>
>>>>> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
>>>>>      You can navigate there with the Macrium file manager thing on the desktop.
>>>>>
>>>>> 3) You can install HDTune 2.55 on your C: drive and then
>>>>>      access the folder for it, when Macrium x86 CD is running.
>>>>>      So you have to install HDTune, before attempting to use
>>>>>      it in Macrium.
>>>>>
>>>>> The HDTune menu has a floppy diskette icon for a "screenshot" button,
>>>>> and this can be used to capture a shot of the benchmark screen after
>>>>> you run it. Then, you can transfer the file to some other device or
>>>>> place that is convenient to you. I used File Sharing for that and popped
>>>>> the picture over to the other machine.
>>>>>
>>>>> It gives a clean trace, because it's not a noisy OS on the CD
>>>>> and it does not while away the hours thinking of stuff to do.
>>>>> Unlike Windows 10.
>>>>>
>>>>> If Microsoft would put a button in the OS, to shut down all
>>>>> the noisy stuff going on, then we would not need to resort
>>>>> to tricks to do checks like this.
>>>>>
>>>> I understand what you mean about using Macrium
>>>> and HD-Tune for a cleaner trace but from what you
>>>> say my hd looks OK and after I did the Chkdsk C:/r
>>>> it had no issues.
>>>>
>>>> My only problem now is getting Image Expert 2000
>>>> to install. I don't understand it. I've done it on both
>>>> computers on Win 7 and the 780 has it on its Win 10.
>>>> So it was installed recently and it worked fine.
>>>>
>>>> Why is the 8500 Win 10 giving me this problem? This
>>>> should be very straightforward and I've done this before
>>>> and there wasn't any hassle at all. I don't get it?
>>>>
>>>> Robert
>>>
>>> The Setup.exe file in the installkit folder , do Properties on it.
>>> Click the "Compatibility" tab.
>>>
>>> You'll see a line there "Compatibility Mode".
>>> Tick the box to turn on the mode.
>>>
>>> In the pulldown menu, select Windows 7.
>>>
>>> Click Apply in the lower-right corner.
>>>
>>> Now when you start the Setup.exe , the OS will
>>> apply a compatibility layer, making things
>>> "look more like Windows 7". Since you report that
>>> Windows 7 works for that installer, that's where
>>> I would start, via the Compatibility Mode method.
>>>
>>> This method is far from bulletproof, but it is worth a try.
>>> It sometimes achieves a good result. Not every subsystem
>>> in the OS gets bodged using this method, only some of them.
>>> That's why an application still might not work right.
>>>
>>> Microsoft keeps records of how installers have made out
>>> in the past, and it is possible not a lot of people
>>> have tried to install that one in Windows 10.
>>>
>>> *******
>>>
>>> After an installation attempt succeeds, sometimes the
>>> "main executable" in the Program Files folder, may need
>>> to have Compatibility applied to it. You can worry about
>>> that later, once the install problem is overcome.
>>>
>>>      Paul
>>>
>>
>>
>>
>>
>>
>>
>> Success @!
>>
>> You gave me the key when we switched the install to Win 7. So I
>> uninstalled it and then ran it again but this time I changed the settings to everyone can use it and a Custom install vs Typical and un-ticked boxesthat were obsolete. It finished this time and I tested it in both the Admin Account and User Account on the 8500 Win 10.
>>
>> https://postimg.cc/Y4kY1JxK
>>
>> https://postimg.cc/vcFBg5zC
>>
>> The only thing left to do is the mrimg and I'll do that later,.......
>>
>> If you want we could continue and do something with the bad hd like
>> maybe erase it and use the 22H2 again to create a Win10? Or if you
>> want me to do something else?
>>
>> Many thanks for all your good help,
>>
>> Robert
>
> At this point, you might use a CHKDSK /f C: if the
> partition with the problem is C:
>
> If you run that in an Administrator window, you can read the
> text as it runs.
>
> If it is unable to fix the partition for some reason, there
> could be a bad block on there. Remember that HDTune has the
> bad block scanner, and you can leave that running for a while
> (like five hours) and see what the scan shows.
>
> Paul
>

On 2/15/2024 11:10 AM, RobnCA wrote:
> Paul wrote:
>> On 2/15/2024 1:13 AM, Robert in CA wrote:
>>> Paul wrote:
>>>> On 2/14/2024 8:35 AM, RobnCA wrote:
>>>>> Paul wrote:
>>>>>> On 2/13/2024 9:21 AM, RobnCA wrote:
>>>>>>> Paul wrote:
>>>>>>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>>>>>>> Paul wrote:
>>>>>>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>>>>>>
>>>>>>>>>>> Success !
>>>>>>>>>>>
>>>>>>>>>>> https://postimg.cc/7GwHPk90
>>>>>>>>>>>
>>>>>>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>>>>>>> was doing nothing. Only when I closed the application could
>>>>>>>>>>> I see the results.
>>>>>>>>>>>
>>>>>>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>>>>>>
>>>>>>>>>>> Robert
>>>>>>>>>>
>>>>>>>>>> Good, that ought to help a bit.
>>>>>>>>>>
>>>>>>>>>>         Paul
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Here's the User Account on the 8500 Win 10:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> https://postimg.cc/yDFdRMzk
>>>>>>>>>
>>>>>>>>> https://postimg.cc/TLHYGGnH
>>>>>>>>>
>>>>>>>>> https://postimg.cc/RJ6CZ8RC
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Robert
>>>>>>>>
>>>>>>>> If you right-click the Taskbar, the second item down in the
>>>>>>>> menu is "Search" and you can set that to Hidden, and the
>>>>>>>> search box on the taskbar will be gone.
>>>>>>>>
>>>>>>>> News and Interests also is in that menu, and you can turn off
>>>>>>>> News and Interests if you want. It all depends how much these
>>>>>>>> things bother you, as to whether you would care about details
>>>>>>>> like that.
>>>>>>>>
>>>>>>>> *******
>>>>>>>>
>>>>>>>> When testing hard drives on the benchmark test in HDTune,
>>>>>>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>>>>>>> The other OSes don't work as well.
>>>>>>>>
>>>>>>>>        [Picture]
>>>>>>>>
>>>>>>>>         https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>>>>>>
>>>>>>>>        Paul
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> I ran HD-Tune and the various scan it offered:
>>>>>>>
>>>>>>> https://postimg.cc/y3y596Gh
>>>>>>>
>>>>>>> https://postimg.cc/crjjnz9b
>>>>>>>
>>>>>>> https://postimg.cc/Vdbg3kgK
>>>>>>>
>>>>>>> https://postimg.cc/d7Q8tsRP
>>>>>>>
>>>>>>> https://postimg.cc/F1SJvktk
>>>>>>>
>>>>>>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>>>>>>> somehow but that was the download I had for it. The one
>>>>>>> on my Win 7 is a older version. Could you please provide a
>>>>>>> HD-Tune link that's free?
>>>>>>>
>>>>>>> https://postimg.cc/KK9HDvmx
>>>>>>>
>>>>>>> then checked disk management
>>>>>>>
>>>>>>> https://postimg.cc/0b87PGpX
>>>>>>>
>>>>>>> then downloaded macrium
>>>>>>>
>>>>>>> https://postimg.cc/4n1hLKr6
>>>>>>>
>>>>>>> here's the desktop
>>>>>>>
>>>>>>> https://postimg.cc/XXNvvsz5
>>>>>>>
>>>>>>>
>>>>>>> Robert
>>>>>>
>>>>>> The free version is 2.55.
>>>>>>
>>>>>>       https://www.hdtune.com/files/hdtune_255.exe
>>>>>>
>>>>>> Your pictures do not suggest there is a problem with the drive.
>>>>>> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
>>>>>> the benchmark curve looks relatively clean (for a trace done in Win10).
>>>>>>
>>>>>> *******
>>>>>>
>>>>>> To run a trace using the Macrium CD, you need:
>>>>>>
>>>>>> 1) The 32-bit (x86) version of the Macrium CD
>>>>>>
>>>>>> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
>>>>>>       You can navigate there with the Macrium file manager thing on the desktop.
>>>>>>
>>>>>> 3) You can install HDTune 2.55 on your C: drive and then
>>>>>>       access the folder for it, when Macrium x86 CD is running.
>>>>>>       So you have to install HDTune, before attempting to use
>>>>>>       it in Macrium.
>>>>>>
>>>>>> The HDTune menu has a floppy diskette icon for a "screenshot" button,
>>>>>> and this can be used to capture a shot of the benchmark screen after
>>>>>> you run it. Then, you can transfer the file to some other device or
>>>>>> place that is convenient to you. I used File Sharing for that and popped
>>>>>> the picture over to the other machine.
>>>>>>
>>>>>> It gives a clean trace, because it's not a noisy OS on the CD
>>>>>> and it does not while away the hours thinking of stuff to do.
>>>>>> Unlike Windows 10.
>>>>>>
>>>>>> If Microsoft would put a button in the OS, to shut down all
>>>>>> the noisy stuff going on, then we would not need to resort
>>>>>> to tricks to do checks like this.
>>>>>>
>>>>> I understand what you mean about using Macrium
>>>>> and HD-Tune for a cleaner trace but from what you
>>>>> say my hd looks OK and after I did the Chkdsk C:/r
>>>>> it had no issues.
>>>>>
>>>>> My only problem now is getting Image Expert 2000
>>>>> to install. I don't understand it. I've done it on both
>>>>> computers on Win 7 and the 780 has it on its Win 10.
>>>>> So it was installed recently and it worked fine.
>>>>>
>>>>> Why is the 8500 Win 10 giving me this problem? This
>>>>> should be very straightforward and I've done this before
>>>>> and there wasn't any hassle at all. I don't get it?
>>>>>
>>>>> Robert
>>>>
>>>> The Setup.exe file in the installkit folder , do Properties on it.
>>>> Click the "Compatibility" tab.
>>>>
>>>> You'll see a line there "Compatibility Mode".
>>>> Tick the box to turn on the mode.
>>>>
>>>> In the pulldown menu, select Windows 7.
>>>>
>>>> Click Apply in the lower-right corner.
>>>>
>>>> Now when you start the Setup.exe , the OS will
>>>> apply a compatibility layer, making things
>>>> "look more like Windows 7". Since you report that
>>>> Windows 7 works for that installer, that's where
>>>> I would start, via the Compatibility Mode method.
>>>>
>>>> This method is far from bulletproof, but it is worth a try.
>>>> It sometimes achieves a good result. Not every subsystem
>>>> in the OS gets bodged using this method, only some of them.
>>>> That's why an application still might not work right.
>>>>
>>>> Microsoft keeps records of how installers have made out
>>>> in the past, and it is possible not a lot of people
>>>> have tried to install that one in Windows 10.
>>>>
>>>> *******
>>>>
>>>> After an installation attempt succeeds, sometimes the
>>>> "main executable" in the Program Files folder, may need
>>>> to have Compatibility applied to it. You can worry about
>>>> that later, once the install problem is overcome.
>>>>
>>>>       Paul
>>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Success @!
>>>
>>> You gave me the key when we switched the install to Win 7. So I
>>> uninstalled it and then ran it again but this time I changed the settings to everyone can use it and a Custom install vs Typical and un-ticked boxesthat were obsolete. It finished this time and I tested it in both the Admin Account and User Account on the 8500 Win 10.
>>>
>>> https://postimg.cc/Y4kY1JxK
>>>
>>> https://postimg.cc/vcFBg5zC
>>>
>>> The only thing left to do is the mrimg and I'll do that later,.......
>>>
>>> If you want we could continue and do something with the bad hd like
>>> maybe erase it and use the 22H2 again to create a Win10? Or if you
>>> want me to do something else?
>>>
>>> Many thanks for all your good help,
>>>
>>> Robert
>>
>> At this point, you might use a CHKDSK /f C: if the
>> partition with the problem is C:
>>
>> If you run that in an Administrator window, you can read the
>> text as it runs.
>>
>> If it is unable to fix the partition for some reason, there
>> could be a bad block on there. Remember that HDTune has the
>> bad block scanner, and you can leave that running for a while
>> (like five hours) and see what the scan shows.
>>
>>     Paul
>>
>
> Here's the HD-Tune scan:
>
> https://postimg.cc/0MKFYgy0
>
> then I ran the chkdsk /f C: with the Macrium Rescue CD
>
> https://postimg.cc/VSdVwynP
>
> In passing, when I use Solani on the 8500 it doesn't ask
> for the User name and password but the 780 does. Why
> the difference?
>
>
> Robert

Paul wrote:
> On 2/15/2024 11:10 AM, RobnCA wrote:
>> Paul wrote:
>>> On 2/15/2024 1:13 AM, Robert in CA wrote:
>>>> Paul wrote:
>>>>> On 2/14/2024 8:35 AM, RobnCA wrote:
>>>>>> Paul wrote:
>>>>>>> On 2/13/2024 9:21 AM, RobnCA wrote:
>>>>>>>> Paul wrote:
>>>>>>>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>>>>>>>> Paul wrote:
>>>>>>>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Success !
>>>>>>>>>>>>
>>>>>>>>>>>> https://postimg.cc/7GwHPk90
>>>>>>>>>>>>
>>>>>>>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>>>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>>>>>>>> was doing nothing. Only when I closed the application could
>>>>>>>>>>>> I see the results.
>>>>>>>>>>>>
>>>>>>>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>>>>>>>
>>>>>>>>>>>> Robert
>>>>>>>>>>>
>>>>>>>>>>> Good, that ought to help a bit.
>>>>>>>>>>>
>>>>>>>>>>>         Paul
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Here's the User Account on the 8500 Win 10:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/yDFdRMzk
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/TLHYGGnH
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/RJ6CZ8RC
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Robert
>>>>>>>>>
>>>>>>>>> If you right-click the Taskbar, the second item down in the
>>>>>>>>> menu is "Search" and you can set that to Hidden, and the
>>>>>>>>> search box on the taskbar will be gone.
>>>>>>>>>
>>>>>>>>> News and Interests also is in that menu, and you can turn off
>>>>>>>>> News and Interests if you want. It all depends how much these
>>>>>>>>> things bother you, as to whether you would care about details
>>>>>>>>> like that.
>>>>>>>>>
>>>>>>>>> *******
>>>>>>>>>
>>>>>>>>> When testing hard drives on the benchmark test in HDTune,
>>>>>>>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>>>>>>>> The other OSes don't work as well.
>>>>>>>>>
>>>>>>>>>        [Picture]
>>>>>>>>>
>>>>>>>>>         https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>>>>>>>
>>>>>>>>>        Paul
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> I ran HD-Tune and the various scan it offered:
>>>>>>>>
>>>>>>>> https://postimg.cc/y3y596Gh
>>>>>>>>
>>>>>>>> https://postimg.cc/crjjnz9b
>>>>>>>>
>>>>>>>> https://postimg.cc/Vdbg3kgK
>>>>>>>>
>>>>>>>> https://postimg.cc/d7Q8tsRP
>>>>>>>>
>>>>>>>> https://postimg.cc/F1SJvktk
>>>>>>>>
>>>>>>>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>>>>>>>> somehow but that was the download I had for it. The one
>>>>>>>> on my Win 7 is a older version. Could you please provide a
>>>>>>>> HD-Tune link that's free?
>>>>>>>>
>>>>>>>> https://postimg.cc/KK9HDvmx
>>>>>>>>
>>>>>>>> then checked disk management
>>>>>>>>
>>>>>>>> https://postimg.cc/0b87PGpX
>>>>>>>>
>>>>>>>> then downloaded macrium
>>>>>>>>
>>>>>>>> https://postimg.cc/4n1hLKr6
>>>>>>>>
>>>>>>>> here's the desktop
>>>>>>>>
>>>>>>>> https://postimg.cc/XXNvvsz5
>>>>>>>>
>>>>>>>>
>>>>>>>> Robert
>>>>>>>
>>>>>>> The free version is 2.55.
>>>>>>>
>>>>>>>       https://www.hdtune.com/files/hdtune_255.exe
>>>>>>>
>>>>>>> Your pictures do not suggest there is a problem with the drive.
>>>>>>> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
>>>>>>> the benchmark curve looks relatively clean (for a trace done in Win10).
>>>>>>>
>>>>>>> *******
>>>>>>>
>>>>>>> To run a trace using the Macrium CD, you need:
>>>>>>>
>>>>>>> 1) The 32-bit (x86) version of the Macrium CD
>>>>>>>
>>>>>>> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
>>>>>>>       You can navigate there with the Macrium file manager thing on the desktop.
>>>>>>>
>>>>>>> 3) You can install HDTune 2.55 on your C: drive and then
>>>>>>>       access the folder for it, when Macrium x86 CD is running.
>>>>>>>       So you have to install HDTune, before attempting to use
>>>>>>>       it in Macrium.
>>>>>>>
>>>>>>> The HDTune menu has a floppy diskette icon for a "screenshot" button,
>>>>>>> and this can be used to capture a shot of the benchmark screen after
>>>>>>> you run it. Then, you can transfer the file to some other device or
>>>>>>> place that is convenient to you. I used File Sharing for that and popped
>>>>>>> the picture over to the other machine.
>>>>>>>
>>>>>>> It gives a clean trace, because it's not a noisy OS on the CD
>>>>>>> and it does not while away the hours thinking of stuff to do.
>>>>>>> Unlike Windows 10.
>>>>>>>
>>>>>>> If Microsoft would put a button in the OS, to shut down all
>>>>>>> the noisy stuff going on, then we would not need to resort
>>>>>>> to tricks to do checks like this.
>>>>>>>
>>>>>> I understand what you mean about using Macrium
>>>>>> and HD-Tune for a cleaner trace but from what you
>>>>>> say my hd looks OK and after I did the Chkdsk C:/r
>>>>>> it had no issues.
>>>>>>
>>>>>> My only problem now is getting Image Expert 2000
>>>>>> to install. I don't understand it. I've done it on both
>>>>>> computers on Win 7 and the 780 has it on its Win 10.
>>>>>> So it was installed recently and it worked fine.
>>>>>>
>>>>>> Why is the 8500 Win 10 giving me this problem? This
>>>>>> should be very straightforward and I've done this before
>>>>>> and there wasn't any hassle at all. I don't get it?
>>>>>>
>>>>>> Robert
>>>>>
>>>>> The Setup.exe file in the installkit folder , do Properties on it.
>>>>> Click the "Compatibility" tab.
>>>>>
>>>>> You'll see a line there "Compatibility Mode".
>>>>> Tick the box to turn on the mode.
>>>>>
>>>>> In the pulldown menu, select Windows 7.
>>>>>
>>>>> Click Apply in the lower-right corner.
>>>>>
>>>>> Now when you start the Setup.exe , the OS will
>>>>> apply a compatibility layer, making things
>>>>> "look more like Windows 7". Since you report that
>>>>> Windows 7 works for that installer, that's where
>>>>> I would start, via the Compatibility Mode method.
>>>>>
>>>>> This method is far from bulletproof, but it is worth a try.
>>>>> It sometimes achieves a good result. Not every subsystem
>>>>> in the OS gets bodged using this method, only some of them.
>>>>> That's why an application still might not work right.
>>>>>
>>>>> Microsoft keeps records of how installers have made out
>>>>> in the past, and it is possible not a lot of people
>>>>> have tried to install that one in Windows 10.
>>>>>
>>>>> *******
>>>>>
>>>>> After an installation attempt succeeds, sometimes the
>>>>> "main executable" in the Program Files folder, may need
>>>>> to have Compatibility applied to it. You can worry about
>>>>> that later, once the install problem is overcome.
>>>>>
>>>>>       Paul
>>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Success @!
>>>>
>>>> You gave me the key when we switched the install to Win 7. So I
>>>> uninstalled it and then ran it again but this time I changed the settings to everyone can use it and a Custom install vs Typical and un-ticked boxesthat were obsolete. It finished this time and I tested it in both the Admin Account and User Account on the 8500 Win 10.
>>>>
>>>> https://postimg.cc/Y4kY1JxK
>>>>
>>>> https://postimg.cc/vcFBg5zC
>>>>
>>>> The only thing left to do is the mrimg and I'll do that later,.......
>>>>
>>>> If you want we could continue and do something with the bad hd like
>>>> maybe erase it and use the 22H2 again to create a Win10? Or if you
>>>> want me to do something else?
>>>>
>>>> Many thanks for all your good help,
>>>>
>>>> Robert
>>>
>>> At this point, you might use a CHKDSK /f C: if the
>>> partition with the problem is C:
>>>
>>> If you run that in an Administrator window, you can read the
>>> text as it runs.
>>>
>>> If it is unable to fix the partition for some reason, there
>>> could be a bad block on there. Remember that HDTune has the
>>> bad block scanner, and you can leave that running for a while
>>> (like five hours) and see what the scan shows.
>>>
>>>     Paul
>>>
>>
>> Here's the HD-Tune scan:
>>
>> https://postimg.cc/0MKFYgy0
>>
>> then I ran the chkdsk /f C: with the Macrium Rescue CD
>>
>> https://postimg.cc/VSdVwynP
>>
>> In passing, when I use Solani on the 8500 it doesn't ask
>> for the User name and password but the 780 does. Why
>> the difference?
>>
>>
>> Robert
>
> "44C"
>
> Is that drive inside the PC or in the enclosure ?
>
> That's a bit warm.
>
> The Dell boxes don't necessarily move a lot of air for cooling.
>
> Your CHKDSK was clean.
>
> Paul
>
>

On 2/15/2024 9:23 PM, RobnCA wrote:
> Paul wrote:
>> On 2/15/2024 11:10 AM, RobnCA wrote:
>>> Paul wrote:
>>>> On 2/15/2024 1:13 AM, Robert in CA wrote:
>>>>> Paul wrote:
>>>>>> On 2/14/2024 8:35 AM, RobnCA wrote:
>>>>>>> Paul wrote:
>>>>>>>> On 2/13/2024 9:21 AM, RobnCA wrote:
>>>>>>>>> Paul wrote:
>>>>>>>>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>>>>>>>>> Paul wrote:
>>>>>>>>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Success !
>>>>>>>>>>>>>
>>>>>>>>>>>>> https://postimg.cc/7GwHPk90
>>>>>>>>>>>>>
>>>>>>>>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>>>>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>>>>>>>>> was doing nothing. Only when I closed the application could
>>>>>>>>>>>>> I see the results.
>>>>>>>>>>>>>
>>>>>>>>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>>>>>>>>
>>>>>>>>>>>>> Robert
>>>>>>>>>>>>
>>>>>>>>>>>> Good, that ought to help a bit.
>>>>>>>>>>>>
>>>>>>>>>>>>          Paul
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Here's the User Account on the 8500 Win 10:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> https://postimg.cc/yDFdRMzk
>>>>>>>>>>>
>>>>>>>>>>> https://postimg.cc/TLHYGGnH
>>>>>>>>>>>
>>>>>>>>>>> https://postimg.cc/RJ6CZ8RC
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Robert
>>>>>>>>>>
>>>>>>>>>> If you right-click the Taskbar, the second item down in the
>>>>>>>>>> menu is "Search" and you can set that to Hidden, and the
>>>>>>>>>> search box on the taskbar will be gone.
>>>>>>>>>>
>>>>>>>>>> News and Interests also is in that menu, and you can turn off
>>>>>>>>>> News and Interests if you want. It all depends how much these
>>>>>>>>>> things bother you, as to whether you would care about details
>>>>>>>>>> like that.
>>>>>>>>>>
>>>>>>>>>> *******
>>>>>>>>>>
>>>>>>>>>> When testing hard drives on the benchmark test in HDTune,
>>>>>>>>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>>>>>>>>> The other OSes don't work as well.
>>>>>>>>>>
>>>>>>>>>>         [Picture]
>>>>>>>>>>
>>>>>>>>>>          https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>>>>>>>>
>>>>>>>>>>         Paul
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I ran HD-Tune and the various scan it offered:
>>>>>>>>>
>>>>>>>>> https://postimg.cc/y3y596Gh
>>>>>>>>>
>>>>>>>>> https://postimg.cc/crjjnz9b
>>>>>>>>>
>>>>>>>>> https://postimg.cc/Vdbg3kgK
>>>>>>>>>
>>>>>>>>> https://postimg.cc/d7Q8tsRP
>>>>>>>>>
>>>>>>>>> https://postimg.cc/F1SJvktk
>>>>>>>>>
>>>>>>>>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>>>>>>>>> somehow but that was the download I had for it. The one
>>>>>>>>> on my Win 7 is a older version. Could you please provide a
>>>>>>>>> HD-Tune link that's free?
>>>>>>>>>
>>>>>>>>> https://postimg.cc/KK9HDvmx
>>>>>>>>>
>>>>>>>>> then checked disk management
>>>>>>>>>
>>>>>>>>> https://postimg.cc/0b87PGpX
>>>>>>>>>
>>>>>>>>> then downloaded macrium
>>>>>>>>>
>>>>>>>>> https://postimg.cc/4n1hLKr6
>>>>>>>>>
>>>>>>>>> here's the desktop
>>>>>>>>>
>>>>>>>>> https://postimg.cc/XXNvvsz5
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Robert
>>>>>>>>
>>>>>>>> The free version is 2.55.
>>>>>>>>
>>>>>>>>        https://www.hdtune.com/files/hdtune_255.exe
>>>>>>>>
>>>>>>>> Your pictures do not suggest there is a problem with the drive.
>>>>>>>> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
>>>>>>>> the benchmark curve looks relatively clean (for a trace done in Win10).
>>>>>>>>
>>>>>>>> *******
>>>>>>>>
>>>>>>>> To run a trace using the Macrium CD, you need:
>>>>>>>>
>>>>>>>> 1) The 32-bit (x86) version of the Macrium CD
>>>>>>>>
>>>>>>>> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
>>>>>>>>        You can navigate there with the Macrium file manager thing on the desktop.
>>>>>>>>
>>>>>>>> 3) You can install HDTune 2.55 on your C: drive and then
>>>>>>>>        access the folder for it, when Macrium x86 CD is running.
>>>>>>>>        So you have to install HDTune, before attempting to use
>>>>>>>>        it in Macrium.
>>>>>>>>
>>>>>>>> The HDTune menu has a floppy diskette icon for a "screenshot" button,
>>>>>>>> and this can be used to capture a shot of the benchmark screen after
>>>>>>>> you run it. Then, you can transfer the file to some other device or
>>>>>>>> place that is convenient to you. I used File Sharing for that and popped
>>>>>>>> the picture over to the other machine.
>>>>>>>>
>>>>>>>> It gives a clean trace, because it's not a noisy OS on the CD
>>>>>>>> and it does not while away the hours thinking of stuff to do.
>>>>>>>> Unlike Windows 10.
>>>>>>>>
>>>>>>>> If Microsoft would put a button in the OS, to shut down all
>>>>>>>> the noisy stuff going on, then we would not need to resort
>>>>>>>> to tricks to do checks like this.
>>>>>>>>
>>>>>>> I understand what you mean about using Macrium
>>>>>>> and HD-Tune for a cleaner trace but from what you
>>>>>>> say my hd looks OK and after I did the Chkdsk C:/r
>>>>>>> it had no issues.
>>>>>>>
>>>>>>> My only problem now is getting Image Expert 2000
>>>>>>> to install. I don't understand it. I've done it on both
>>>>>>> computers on Win 7 and the 780 has it on its Win 10.
>>>>>>> So it was installed recently and it worked fine.
>>>>>>>
>>>>>>> Why is the 8500 Win 10 giving me this problem? This
>>>>>>> should be very straightforward and I've done this before
>>>>>>> and there wasn't any hassle at all. I don't get it?
>>>>>>>
>>>>>>> Robert
>>>>>>
>>>>>> The Setup.exe file in the installkit folder , do Properties on it.
>>>>>> Click the "Compatibility" tab.
>>>>>>
>>>>>> You'll see a line there "Compatibility Mode".
>>>>>> Tick the box to turn on the mode.
>>>>>>
>>>>>> In the pulldown menu, select Windows 7.
>>>>>>
>>>>>> Click Apply in the lower-right corner.
>>>>>>
>>>>>> Now when you start the Setup.exe , the OS will
>>>>>> apply a compatibility layer, making things
>>>>>> "look more like Windows 7". Since you report that
>>>>>> Windows 7 works for that installer, that's where
>>>>>> I would start, via the Compatibility Mode method.
>>>>>>
>>>>>> This method is far from bulletproof, but it is worth a try.
>>>>>> It sometimes achieves a good result. Not every subsystem
>>>>>> in the OS gets bodged using this method, only some of them.
>>>>>> That's why an application still might not work right.
>>>>>>
>>>>>> Microsoft keeps records of how installers have made out
>>>>>> in the past, and it is possible not a lot of people
>>>>>> have tried to install that one in Windows 10.
>>>>>>
>>>>>> *******
>>>>>>
>>>>>> After an installation attempt succeeds, sometimes the
>>>>>> "main executable" in the Program Files folder, may need
>>>>>> to have Compatibility applied to it. You can worry about
>>>>>> that later, once the install problem is overcome.
>>>>>>
>>>>>>        Paul
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Success @!
>>>>>
>>>>> You gave me the key when we switched the install to Win 7. So I
>>>>> uninstalled it and then ran it again but this time I changed the settings to everyone can use it and a Custom install vs Typical and un-ticked boxesthat were obsolete. It finished this time and I tested it in both the Admin Account and User Account on the 8500 Win 10.
>>>>>
>>>>> https://postimg.cc/Y4kY1JxK
>>>>>
>>>>> https://postimg.cc/vcFBg5zC
>>>>>
>>>>> The only thing left to do is the mrimg and I'll do that later,.......
>>>>>
>>>>> If you want we could continue and do something with the bad hd like
>>>>> maybe erase it and use the 22H2 again to create a Win10? Or if you
>>>>> want me to do something else?
>>>>>
>>>>> Many thanks for all your good help,
>>>>>
>>>>> Robert
>>>>
>>>> At this point, you might use a CHKDSK /f C: if the
>>>> partition with the problem is C:
>>>>
>>>> If you run that in an Administrator window, you can read the
>>>> text as it runs.
>>>>
>>>> If it is unable to fix the partition for some reason, there
>>>> could be a bad block on there. Remember that HDTune has the
>>>> bad block scanner, and you can leave that running for a while
>>>> (like five hours) and see what the scan shows.
>>>>
>>>>      Paul
>>>>
>>>
>>> Here's the HD-Tune scan:
>>>
>>> https://postimg.cc/0MKFYgy0
>>>
>>> then I ran the chkdsk /f C: with the Macrium Rescue CD
>>>
>>> https://postimg.cc/VSdVwynP
>>>
>>> In passing, when I use Solani on the 8500 it doesn't ask
>>> for the User name and password but the 780 does. Why
>>> the difference?
>>>
>>>
>>> Robert
>>
>> "44C"
>>
>> Is that drive inside the PC or in the enclosure ?
>>
>> That's a bit warm.
>>
>> The Dell boxes don't necessarily move a lot of air for cooling.
>>
>> Your CHKDSK was clean.
>>
>>     Paul
>>
>>
>
>
>
> The drive is inside the computer. I cleaned it
> the first time I opened it but maybe I need to
> clean it again. The problem is all the perforated
> holes and they are hard to get clean even with
> the mini vac. They should make an attachment
> for those.
>
> That said, the computer is very quiet and runs
> smooth and has lasted all these years with your
> good help.
>
> I switched hd's again and deleted the rogue user
> mrimg before starting. Then completed a mrimg
> on the 8500 Win 10.
>
> https://postimg.cc/TyrRsX9g
>
> Everything is looking good. and looks like we've
> got everything done.
>
> Unless you want me to do anything I guess were
> finished.
>
> In passing, do you think we'll still be able to message
> after Google pulls the plug? I think I'm going to send
> you a test message then just to check and make sure,
>
> Many, many thanks for all your good help,
>
>
> Robert

Paul wrote:
> On 2/15/2024 9:23 PM, RobnCA wrote:
>> Paul wrote:
>>> On 2/15/2024 11:10 AM, RobnCA wrote:
>>>> Paul wrote:
>>>>> On 2/15/2024 1:13 AM, Robert in CA wrote:
>>>>>> Paul wrote:
>>>>>>> On 2/14/2024 8:35 AM, RobnCA wrote:
>>>>>>>> Paul wrote:
>>>>>>>>> On 2/13/2024 9:21 AM, RobnCA wrote:
>>>>>>>>>> Paul wrote:
>>>>>>>>>>> On 2/11/2024 10:33 PM, Robert in CA wrote:
>>>>>>>>>>>> Paul wrote:
>>>>>>>>>>>>> On 2/7/2024 10:42 AM, Robert in CA wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Success !
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> https://postimg.cc/7GwHPk90
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> However, there was a certain trick to it,. I used the + and -
>>>>>>>>>>>>>> signs to move it but I didn't see it move and looked like it
>>>>>>>>>>>>>> was doing nothing. Only when I closed the application could
>>>>>>>>>>>>>> I see the results.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I tested it with a Macrium Rescue CD and it worked!
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Robert
>>>>>>>>>>>>>
>>>>>>>>>>>>> Good, that ought to help a bit.
>>>>>>>>>>>>>
>>>>>>>>>>>>>          Paul
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Here's the User Account on the 8500 Win 10:
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> https://postimg.cc/yDFdRMzk
>>>>>>>>>>>>
>>>>>>>>>>>> https://postimg.cc/TLHYGGnH
>>>>>>>>>>>>
>>>>>>>>>>>> https://postimg.cc/RJ6CZ8RC
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Robert
>>>>>>>>>>>
>>>>>>>>>>> If you right-click the Taskbar, the second item down in the
>>>>>>>>>>> menu is "Search" and you can set that to Hidden, and the
>>>>>>>>>>> search box on the taskbar will be gone.
>>>>>>>>>>>
>>>>>>>>>>> News and Interests also is in that menu, and you can turn off
>>>>>>>>>>> News and Interests if you want. It all depends how much these
>>>>>>>>>>> things bother you, as to whether you would care about details
>>>>>>>>>>> like that.
>>>>>>>>>>>
>>>>>>>>>>> *******
>>>>>>>>>>>
>>>>>>>>>>> When testing hard drives on the benchmark test in HDTune,
>>>>>>>>>>> the best result comes when I run it from the Macrium Rescue CD (x86 version).
>>>>>>>>>>> The other OSes don't work as well.
>>>>>>>>>>>
>>>>>>>>>>>         [Picture]
>>>>>>>>>>>
>>>>>>>>>>>          https://i.postimg.cc/Hs9rmjnm/HDTune-Vs-OS-Used.gif
>>>>>>>>>>>
>>>>>>>>>>>         Paul
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> I ran HD-Tune and the various scan it offered:
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/y3y596Gh
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/crjjnz9b
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/Vdbg3kgK
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/d7Q8tsRP
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/F1SJvktk
>>>>>>>>>>
>>>>>>>>>> I'm on the trial HD-Tune Pro version on the 8500 Win 10
>>>>>>>>>> somehow but that was the download I had for it. The one
>>>>>>>>>> on my Win 7 is a older version. Could you please provide a
>>>>>>>>>> HD-Tune link that's free?
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/KK9HDvmx
>>>>>>>>>>
>>>>>>>>>> then checked disk management
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/0b87PGpX
>>>>>>>>>>
>>>>>>>>>> then downloaded macrium
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/4n1hLKr6
>>>>>>>>>>
>>>>>>>>>> here's the desktop
>>>>>>>>>>
>>>>>>>>>> https://postimg.cc/XXNvvsz5
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Robert
>>>>>>>>>
>>>>>>>>> The free version is 2.55.
>>>>>>>>>
>>>>>>>>>        https://www.hdtune.com/files/hdtune_255.exe
>>>>>>>>>
>>>>>>>>> Your pictures do not suggest there is a problem with the drive.
>>>>>>>>> Reallocated is zero, hours of usage of the drive is only 300 hours or so,
>>>>>>>>> the benchmark curve looks relatively clean (for a trace done in Win10).
>>>>>>>>>
>>>>>>>>> *******
>>>>>>>>>
>>>>>>>>> To run a trace using the Macrium CD, you need:
>>>>>>>>>
>>>>>>>>> 1) The 32-bit (x86) version of the Macrium CD
>>>>>>>>>
>>>>>>>>> 2) Only attempt to run 32 bit programs from C:\Program Files (x86).
>>>>>>>>>        You can navigate there with the Macrium file manager thing on the desktop.
>>>>>>>>>
>>>>>>>>> 3) You can install HDTune 2.55 on your C: drive and then
>>>>>>>>>        access the folder for it, when Macrium x86 CD is running.
>>>>>>>>>        So you have to install HDTune, before attempting to use
>>>>>>>>>        it in Macrium.
>>>>>>>>>
>>>>>>>>> The HDTune menu has a floppy diskette icon for a "screenshot" button,
>>>>>>>>> and this can be used to capture a shot of the benchmark screen after
>>>>>>>>> you run it. Then, you can transfer the file to some other device or
>>>>>>>>> place that is convenient to you. I used File Sharing for that and popped
>>>>>>>>> the picture over to the other machine.
>>>>>>>>>
>>>>>>>>> It gives a clean trace, because it's not a noisy OS on the CD
>>>>>>>>> and it does not while away the hours thinking of stuff to do.
>>>>>>>>> Unlike Windows 10.
>>>>>>>>>
>>>>>>>>> If Microsoft would put a button in the OS, to shut down all
>>>>>>>>> the noisy stuff going on, then we would not need to resort
>>>>>>>>> to tricks to do checks like this.
>>>>>>>>>
>>>>>>>> I understand what you mean about using Macrium
>>>>>>>> and HD-Tune for a cleaner trace but from what you
>>>>>>>> say my hd looks OK and after I did the Chkdsk C:/r
>>>>>>>> it had no issues.
>>>>>>>>
>>>>>>>> My only problem now is getting Image Expert 2000
>>>>>>>> to install. I don't understand it. I've done it on both
>>>>>>>> computers on Win 7 and the 780 has it on its Win 10.
>>>>>>>> So it was installed recently and it worked fine.
>>>>>>>>
>>>>>>>> Why is the 8500 Win 10 giving me this problem? This
>>>>>>>> should be very straightforward and I've done this before
>>>>>>>> and there wasn't any hassle at all. I don't get it?
>>>>>>>>
>>>>>>>> Robert
>>>>>>>
>>>>>>> The Setup.exe file in the installkit folder , do Properties on it.
>>>>>>> Click the "Compatibility" tab.
>>>>>>>
>>>>>>> You'll see a line there "Compatibility Mode".
>>>>>>> Tick the box to turn on the mode.
>>>>>>>
>>>>>>> In the pulldown menu, select Windows 7.
>>>>>>>
>>>>>>> Click Apply in the lower-right corner.
>>>>>>>
>>>>>>> Now when you start the Setup.exe , the OS will
>>>>>>> apply a compatibility layer, making things
>>>>>>> "look more like Windows 7". Since you report that
>>>>>>> Windows 7 works for that installer, that's where
>>>>>>> I would start, via the Compatibility Mode method.
>>>>>>>
>>>>>>> This method is far from bulletproof, but it is worth a try.
>>>>>>> It sometimes achieves a good result. Not every subsystem
>>>>>>> in the OS gets bodged using this method, only some of them.
>>>>>>> That's why an application still might not work right.
>>>>>>>
>>>>>>> Microsoft keeps records of how installers have made out
>>>>>>> in the past, and it is possible not a lot of people
>>>>>>> have tried to install that one in Windows 10.
>>>>>>>
>>>>>>> *******
>>>>>>>
>>>>>>> After an installation attempt succeeds, sometimes the
>>>>>>> "main executable" in the Program Files folder, may need
>>>>>>> to have Compatibility applied to it. You can worry about
>>>>>>> that later, once the install problem is overcome.
>>>>>>>
>>>>>>>        Paul
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Success @!
>>>>>>
>>>>>> You gave me the key when we switched the install to Win 7. So I
>>>>>> uninstalled it and then ran it again but this time I changed the settings to everyone can use it and a Custom install vs Typical and un-ticked boxesthat were obsolete. It finished this time and I tested it in both the Admin Account and User Account on the 8500 Win 10.
>>>>>>
>>>>>> https://postimg.cc/Y4kY1JxK
>>>>>>
>>>>>> https://postimg.cc/vcFBg5zC
>>>>>>
>>>>>> The only thing left to do is the mrimg and I'll do that later,.......
>>>>>>
>>>>>> If you want we could continue and do something with the bad hd like
>>>>>> maybe erase it and use the 22H2 again to create a Win10? Or if you
>>>>>> want me to do something else?
>>>>>>
>>>>>> Many thanks for all your good help,
>>>>>>
>>>>>> Robert
>>>>>
>>>>> At this point, you might use a CHKDSK /f C: if the
>>>>> partition with the problem is C:
>>>>>
>>>>> If you run that in an Administrator window, you can read the
>>>>> text as it runs.
>>>>>
>>>>> If it is unable to fix the partition for some reason, there
>>>>> could be a bad block on there. Remember that HDTune has the
>>>>> bad block scanner, and you can leave that running for a while
>>>>> (like five hours) and see what the scan shows.
>>>>>
>>>>>      Paul
>>>>>
>>>>
>>>> Here's the HD-Tune scan:
>>>>
>>>> https://postimg.cc/0MKFYgy0
>>>>
>>>> then I ran the chkdsk /f C: with the Macrium Rescue CD
>>>>
>>>> https://postimg.cc/VSdVwynP
>>>>
>>>> In passing, when I use Solani on the 8500 it doesn't ask
>>>> for the User name and password but the 780 does. Why
>>>> the difference?
>>>>
>>>>
>>>> Robert
>>>
>>> "44C"
>>>
>>> Is that drive inside the PC or in the enclosure ?
>>>
>>> That's a bit warm.
>>>
>>> The Dell boxes don't necessarily move a lot of air for cooling.
>>>
>>> Your CHKDSK was clean.
>>>
>>>     Paul
>>>
>>>
>>
>>
>>
>> The drive is inside the computer. I cleaned it
>> the first time I opened it but maybe I need to
>> clean it again. The problem is all the perforated
>> holes and they are hard to get clean even with
>> the mini vac. They should make an attachment
>> for those.
>>
>> That said, the computer is very quiet and runs
>> smooth and has lasted all these years with your
>> good help.
>>
>> I switched hd's again and deleted the rogue user
>> mrimg before starting. Then completed a mrimg
>> on the 8500 Win 10.
>>
>> https://postimg.cc/TyrRsX9g
>>
>> Everything is looking good. and looks like we've
>> got everything done.
>>
>> Unless you want me to do anything I guess were
>> finished.
>>
>> In passing, do you think we'll still be able to message
>> after Google pulls the plug? I think I'm going to send
>> you a test message then just to check and make sure,
>>
>> Many, many thanks for all your good help,
>>
>>
>> Robert
>
> You're welcome.
>
> Enjoy your new OS :-)
>
> Paul
>